A common theme throughout presentations at the Safety Asia Summit in Kuala Lumpur was the need to communicate safety and health clearly and concisely to variety of nationalities with a variety of literacy levels. My presentation aimed at reminding the OHS professional delegates that they may already have skills that they could use in communicating safety issues to their audience or workers and contractors.
Every culture has stories. Stories have been the dominant way of teaching for centuries but we are gradually losing some of our innate storytelling skills or we do not see how they may be relevant to the workplace. OHS professionals could benefit from redeveloping those skills and also encouraging those skills in others. Stories can be a base for teaching,listening and, in OHS parlance, consultation.
Quite often people in business talk about “the story” without really appreciating the complexity of storytelling, or the power of storytelling. Here are two quotes about stories that I plucked from a marketing brochure:
“The story is what drives the bond between the company and the consumer.”
“Stories can be used to communicate visions and values, to strengthen company culture, to manage the company through change and to share knowledge across the organisation.”*
There is some truth in these quotes but the purpose of the quotes undermine their value. The book these are from discusses storytelling in terms of branding and advertising, in other words the purposeful manipulation of people’s desires. For marketing and advertising is the sector where storytelling has been most effective in supporting the selling of products and the selling of ideas.
At the recent Safety Asia Summit in Kuala Lumpur, there were several presentation illustrating the importance and the application of wellbeing programs as part of a broad health and safety strategy. One speaker was Chris Jones, the Health and Wellness Strategy Head for Network Rail.
Chris started a wellness strategy in Network Rail from scratch less than three years ago. Significantly an integral part of the strategy was to measure the effect of the strategy, a practice that should be an automatic inclusion with any contracts and the introduction of a new strategy.
SafetyAtWorkBlog was invited to attend and speak at the summit and had the chance to ask Chris Jones about some of the issues raised in his presentation. More…
Barry Naismith has followed up his first report into WorkSafe with a second that analyses the workplace deaths in Victoria since 1985.
One of the attractions of Naismith’s analyses is that he considers the broader context to the data. His first report looked at WorkSafe Victoria’s actions and policies in relation to the executive and board complexion. In this report he looks at the frequency of deaths with WorkSafe campaigns and enforcement response.
The analysis may not have the authority of a fully-funded research program from an academic institution but the level of detail he has collected from official sources is impressive, and in the absence of any other analysis, Naismith’s work deserves serious attention.
In 2012, SafetyAtWorkBlog reviewed the first edition of the Australian Master Work Health and Safety Guide. CCH Wolters Kluwer has released its second edition and, sadly, it repeats many of the criticisms in the 2012 review.
The title of Australian Master Work Health and Safety Guide (2nd ed) seems inaccurate if one considers a book with “master ” in its title to be a “masterwork”. This is not a masterwork and the publishers have emphasised to SafetyAtWorkBlog that the book was never intended to be. The book is intended to be a brief outline of the most important contemporary occupational health and safety (OHS) issues in Australia and to provide practical advice, checklists and templates. In fact, the word that should be focussed on in the title is “guide”.
The publishers advised that “master” is in the title to indicate it is part of its “Master Series“, a “brilliant” series described as
“Australia’s premium range of professional books, widely accepted as the leaders in their fields.”
SafetyAtWorkBlog looked at a couple of chapters to assess the quality of the content. As workplace bullying is such a contentious issue. the Bullying and Violence chapter was a focus. There were a surprising number of omissions in this chapter. More…
Safe Work Australia recently released its second research paper related to developing or communicating a business case for occupational health and safety (OHS). The paper has been authored by Sharron O’Neill and is called “The Business Case for Safe, Healthy and Productive Work – Implications for resource allocation: Procurement, Contracting and infrastructure decisions“. O’Neill’s paper clearly challenges the dominant thinking of OHS and costs.
O’Neill states that the quality of previous analyses of OHS business costs have been “fundamentally poor”, partly because
“Rather than strategically examining the cost-benefit to business of work health and safety, the typical ‘silo’-driven analysis produces a narrow focus on a very different concept; the cost-benefit to business of health and safety interventions. This has obscured much of the potential for improving organisational productivity and operational decision-making.” (page 4, link added)
The new Andrews Government in Victoria has followed through on its election pledge to abolish the Construction Compliance Code Unit (CCCU) of the Department of Treasury and Finance. It announced this in a peculiar manner within a media release on whooping cough, a process that Senator Abetz went to town on. But Premier Andrews’ decision raises the question of, if the Code is gone, what replaces it? The simply answer is nothing.
A spokesperson for the Premier advised SafetyAtWorkBlog that
“The Andrews Labor Government has delivered on its election commitment to scrap the Victorian Code of Practice for the Building and Construction Industry and its monitoring body the Construction Code Compliance Unit (CCCU).
Contractors bidding for Victorian Government work and applying for pre-qualification on construction registers will still need to meet safety and industrial relations management criteria. Contractors must also have occupational health and safety policies and procedures to meet legislative and regulatory requirements.”
The Australian Government has announced an inquiry into workplace relations through the Productivity Commission (PC). The most obvious occupational health and safety (OHS) element of this inquiry relates to workplace bullying which is discussed in the fourth of five issues papers released in January 2015. However the purposeful separation of workplace bullying actions through the Fair Work Commission (FWC) from actions in other sectors, such as OHS regulators, limits the potential impact of the inquiry on this issue.
The PC issues paper acknowledges the lack of the anticipated avalanche of anti-bullying applications and accepts that the structure of the FWC process may be partially responsible. This lack of applications, an issue discussed elsewhere in SafetyAtWorkBlog, deserves further research and analysis. The FWC structure only allows applications from workers currently employed in the workplace about which they are complaining. It can be argued that the inability of the FWC to award financial compensation is an equal deterrent. If this is the case (and, as far as can be determined, this aspect has not been investigated) the motivation of anti-bullying applicants to FWC and OHS regulators may involve natural justice AND compensation. The role of money in bullying complaints and applications has been a taboo subject in the past but deserves some analysis, even though it may be very uncomfortable. More…
Professor Michael Quinlan has a new book that focuses on lessons from recent mining disasters but, as with the best of occupational health and safety (OHS) books, it challenges orthodoxies. Some OHS consultants and experts have built careers on these orthodoxies, trends and fads, and will feel uncomfortable with the evidence put forward by Quinlan in “Ten Pathways to Death and Disaster – Learning from Fatal Incidents in Mines and Other High Hazard Workplaces“. The honesty and humanity in this book makes it an essential part of any OHS professional’s library.
Quinlan establishes an important tenet from the very start:
“… knowledge is not created in a social vacuum.” (page xi)
This simple dictum is vital to an understanding of the true causal factors on OHS decision-making. People die from OHS failures. Politicians create laws and situations that can encourage failures, increase risk and can provide a veneer of respect for heartlessness and exploitation. Business owners may feel pressured to place production before safety. Some OHS writers and advocates stop, often unconsciously, at the point where their theory or market research would fail scrutiny. Some apply critical thought only “as far as is reasonably practicable” to continue a business activity that is short-term or to sell their consultancy package to gullible or naive corporate executives.
Quinlan writes of the “political economy of safety”:
“The political economy perspective argues that safety, including workplace disasters, can only be understood in the context of the distribution of wealth and power within societies, and dominant social policy paradigms that privilege markets and profit, production or economic growth over safety.” (page 24, emphasis added)
To many readers this may sound like socialism in its mention of wealth distribution and power but such a perspective is valid even though it may be unfashionable. Such a broad perspective allows for a critical assessment of other OHS research approaches such as, for instance, the culture advocates. More…
SafetyAtWorkBlog believes that the following research project may be of interest to readers.
A research team from the Faculty of Business & Law at Deakin University, led by Drs. Elsa Underhill & Melissa Parris, are conducting a research project to:
- Develop a better understanding of how health, safety and well-being outcomes differ between types of workers (ie. permanents, casuals & labour hire) within the same workplace; and
- Develop an understanding of how employment status impacts on work/life balance.
Their findings are intended to better inform HRM and WHS practitioners on the development of evidence based strategies and policies to improve the health, safety and wellbeing of all employees.
They are seeking organisations which will allow them to survey their employees including, where appropriate, labour hire workers placed with organisation. Responses will be anonymous and respondents will have the chance to win 1 of 10 mini Ipads. Participating organisations will receive a report specific to their organisation, as well as the full project report.
Is your organisation interested in participating? If so, please contact Elsa.Underhill@deakin.edu.au for further information.
Just over six months ago the (conservative) Victorian Government announced that it was dropping the WorkSafe brand (pictured right). This made little sense at the time as the WorkSafe brand was so established that it became accepted shorthand for the OHS inspectorate. On 23 January 2015, less than two months after the election of a new (Labor) Victorian Government, the brand has been resurrected. It seems that this indicates an ideological change.
The benefits of dropping the brand were stated on the Victorian Workcover Authority’s (VWA) website (pictured above) as better reflecting all areas of the VWA’s business but the decision was widely interpreted as a diminution of attention to harm and injury prevention. Such a strategic shift echoed the increased perception of organisational heartlessness by some community sectors. More…