It is very common to hear people say that the core motivation for introducing or improving workplace safety management is to cover one’s arse (to protect oneself from various legislative and reputational exposures), be that the collective arse of management, the board and executives or the arse of the individual worker. This is a fundamental misunderstanding of the intention occupational health and safety (OHS) laws and principles yet the fear of reputational damage is a strong motivator of change with which safety professionals should learn to work and, perhaps, exploit, particularly as the traditional methods for corporate embarrassment, the media, are declining.
The most pertinent research on reputation risk as a motivator for OHS change seems to come from the UK’s Health and Safety Executive in 2005. In a summary report on research into compliance, HSE looked at the motivations of employers for change. It found that reputational damage was one of many motivators and that each was given around the same weight in deliberations but that
“Respondents cite newspaper reports covering serious incidents and requirement to advise customers of incidents as the best way of increasing risk of reputational damage, followed by a requirement to report health and safety in company reports. ” ( page 10)
This change catalyst relies on two increasingly fragile criteria – the media and annual reports. The media has rarely reported on OHS issues unless the incident
- has caused major disruption
- involves a high profile individual or company
- involves children
- can be given a party political context.
In 2013 the Safety Science journal allowed open access to an article that discusses “The case for research into the zero accident vision” (ZAV). The terminology is slightly different but seems compatible with the “zero harm” trend occurring in Australia. The authors acknowledge that
“…. many companies with a good safety reputation have adopted a zero accident vision, yet there is very little scientific research in this field.” (link added)
Although the discussion revolves around experience in Finland and Finland has a unique culture, the concepts discussed are indicative of the ZAV:
- “accounting for complex contexts;
- setting up norms, rules and performance indicators;
- identifying the role of safety climate and safety culture;
- studying human behavior.”
The authors’ short discussion of context is important as it acknowledges the state of knowledge of hazards and advocates systemic analysis. It also mentions dealing with ‘normal accidents” in complex settings that leads to either looking for safer substitutes or ‘high reliability theory’ and ‘resilience engineering’. Context is vital but there is also the trap of paying too much attention to context and not enough to the hazard, a situation that can often happen with wellbeing programs. More…
There are very few innovations that originate from within the occupational health and safety (OHS) profession. Most of the change seems to come from the application of external concepts to workplace activities and approaches. Recently a colleague was discussing how some of the current OHS initiatives mirror the “broken windows” concept which originated in criminology in the United States. In some ways Broken Windows Theory mirrors OHS positives but it may also reflect some of the negatives or OHS dead-ends.
Ostensibly Broken Windows Theory discusses how attention to small improvements may generate cultural change. However the improvements introduced seem to have different levels of success depending on the context in which they are applied. For instance in OHS, a construction site may mandate that protective gloves are worn for all manual activity but if there is a variable level of manual handling risk, the wearing of gloves will be an accepted practice in one area but haphazard in another. The intention of a mandated safety requirement is to change the risk and safety culture of a workplace but the different levels of risk mean that the requirement can be seen as “common sense” in one area but unnecessary “red tape” in another.
The criminological application of the theory reached its peak in New York City in the 1980s and 1990s. More…
A guest post by Carl Sachs
The revised Australian Standard AS1657 for fixed ladders, platforms and walkways released in October 2013 plugs some serious holes. Guard rails made of rubber, for example, are now explicitly unacceptable.
While absurd, rubber guard rails technically complied with the 21-year-old AS1657 and the example shows just how sorely an update was needed.
Four big changes to AS1657
The biggest changes to AS1657 concern selection, labelling, guardrail testing and the design of fixed ladders. More…
The Weekly Times scored an exclusive this week about a new model of Polaris quad bike which incorporates a roll cage or rollover protection structure (ROPS) in its design. The significance of the Sportsman Ace is, according to the newspaper and the manufacturer, a “game changer” because it seems to counter the arguments of the quad bike manufacturers against such design changes in submissions to government and in public campaigns. They have stressed that more effective control of a quad bike comes from driver training and behaviour and that ROPs may itself contribute to driver injuries and deaths. The Polaris Sportsman Ace, to be released in the United States this week and Australia next month, seems to prove that quad bikes can be redesigned to include safety features, an action that manufacturers have been extremely reluctant to do.
A major critic of ROPs on quad bikes in Australia has been the Federal Chamber of Automotive Industries (FCAI). SafetyAtWorkBlog spoke to a spokesman for the FCAI who explained that the Polaris Sportsman Ace is not an All-Terrain Vehicle (ATV) but a UTV (Utility Terrain Vehicle). More…
Australian marketer and communicator, Marie-Claire Ross, has moved from video to print with a new book called “Transform Your Safety Communication“. The book approaches safety communications from the marketing perspective and provides a terrific primer in how to write about workplace safety effectively.
Marie-Claire Ross writes that
“Too often, safety professionals are taught about compliance, but not the right skills to influence and engage others.” (page 12)
This is not a deficiency of just the OHS academia. Such a statement would equally apply to most professions. Commercial communication skills, those required other than for essays, assignments and theses, are rarely included in any curriculum other than journalism and marketing. As such, this book is likely to have benefits way beyond the safety profession. More…
During a recent seminar I produced the doodle on the right, which depicts what I think the speaker was talking about. Safety is a goal that can be best achieved through improving a company’s leadership qualities. However all companies seem to be restricted by red tape, however one defines that. Can this journey be improved?
Decrease the baggage
It may be possible to reduce or minimise the red tape baggage. Most Western governments are attempting this through inquiries and reviews but this is assuming that it is government bureaucracy that has created this baggage. In Australia over the last fifty years Governments have allowed business great flexibility in how it achieves OHS compliance and safe workplaces (definitely not the same thing) by reducing the prescriptive basis of OHS laws. It may have been reasonable to expect that the loss of prescriptive safety would decrease paperwork but over the same time there has been increasing calls for less red tape from government. More…
It is rare to see any major innovation in in the area of working at heights, particularly in relation to fall protection harnesses. Yet coming soon to the Australian and New Zealand markets, via the Galahad Group, is the ZT Safety Harness, a fall arrest harness without a groin strap.
The ZT Safety Harness has been designed to eliminate the potential for suspension trauma which can result from being suspended for some time in a traditional harnesses. A video is perhaps the best way to understand this harness which, in the absence of the groin strap, is integrated into a pair of work trousers or coveralls with webbing extending down the leg of the trousers to gaiters on the lower calf. This configuration provides for a suspended worker to be in a seated position with the shock from the fall being distributed more evenly along the body.
There are advantages other than the elimination of suspension trauma. More…
In November 2012, the Australian Capital Territory (ACT) government released “Getting Home Safely“, a damning report written by Lynette Briggs and Mark McCabe, into the safety culture and performance of that territory’s building and construction industry. But the Master Builders Association of the ACT has rejected several recommendations and questioned many others, yet refuses to release the evidence that it is assumed would support their position.
In February 2013, ACT’s Minister for Workplace Safety and Industrial Relations, Simon Corbell, accepted all 27 recommendations of the report, much to the surprise of some of us. Corbell said in his media release that
“It is no longer acceptable for people in the construction industry to say there are safety issues in construction sites and then do nothing about them. This report compels unions, employers and government to stand up and actively promote a culture where everyone looks out for their mates, and everyone can go home safely every day…”
“As the report highlights, this is not simply an issue for Government. Safety is an issue for every person on a construction site with principal contractors, sub-contractors, workers, unions and the Regulator all working together.
“The Government expects employers and unions to demonstrate leadership on this issue.”
Safety Leadership or Conspiracy Theory
Today the Master Builders Association of the ACT released its response to “Getting Home Safely” (the Gower review). That response indicates that not all Minister Corbell’s expectations are going to be met with the MBA. In some ways this confirms many of the concerns in the report. More…
Today WorkSafe Victoria launches a new return-to-work campaign which will use Paralympian Jack Swift as the “face” of the campaign. The campaign is sure to be successful but the increasing focus of safety regulators on return-to-work (RTW) may illustrate a growing trend where rehabilitation policy strategies are gaining priority over injury prevention. Yet innovative approaches to injury prevention provide the greatest potential for personal, economic and social savings.
In 2001 WorkCover NSW began its Paralympian Sponsorship Program, a program that continues. The advantage of the New South Wales program is that it features a range of incident scenarios and, most importantly, the paralympians speak about “workplace safety, injury prevention and management and their personal road to recovery, return to work.” (emphasis added) This broad, multi-category approach seems to be missing from the new Victorian campaign. More…