Workplace bullying needs prompt and concise action to be effective

It is very important to treat media reports of bullying with a great deal of scepticism.  An article in the Herald-Sun on 20 July 2010 is a good example of the collation of new and old information intended to generate alarm or outrage.

Werribee Secondary College has had several incidents of occupational violence and school violence.   All schools will have bullying incidents of student to student but these can be minimised and controlled with effort, commitment and vision.  Bullying between staff is different, although the controls are similar, and inhabits the  different legislative context of OHS.  WorkSafe Victoria has been involved with workplace bullying incidents in the education sector in the past.

The Herald-Sun builds on the myth that teachers have it easy because of the amount of leave that is scheduled. The current article entitled “Teacher seeks bullying payout” has a headline about workplace bullying but the article mixes up student bullying and workplace bullying as if they are the same issue but to different degrees and with different participants.

The Victorian Education Department has addressed the issue of workplace bullying to some extent.  The department has several sites devoted to bullying issues and occupational violence but much of it refers back to policies and reactionary responses.  Continue reading “Workplace bullying needs prompt and concise action to be effective”

ICAP Congress of Applied Psychology is a neglected OHS resource

In July 2010, Melbourne Australia is hosting the 2010 conference of the International Congress of Applied Psychology.  What was an OHS consultant at this conference?  The question should be why wasn’t OHS consultants at this conference?

This conference is not about workplace safety, per se.  It is about how people think and communicate.  It provides research (some would say evidence), often about how people relate to each other at work.  The exciting content of this ICAP Conference makes the Safety In Action Conference look like a history lesson.

The conference has made the full program and the speaker abstracts online, for free.  Both are big PDF files but are excellent resources for those OHS professionals looking for the latest research into bullying, driver safety, health & wellbeing, organisational behaviour, leadership, fatigue, stress and other issues. Continue reading “ICAP Congress of Applied Psychology is a neglected OHS resource”

Apprentice set on fire, bully gets $5k penalty

Most of the Australian media covered the prosecution of the latest of three young men who set fire to a work colleague during their apprenticeships.

As the case was heard in a Magistrates’ Court, the only sources of information on the case are a couple of original media reports and the statement from WorkSafe Victoria which says:

“Matthew Lever, 23, was the third apprentice to be prosecuted after a January 2008 incident where three apprentice mechanics ignited brake-cleaning fluid which they sprayed on another apprentice….

The Ringwood Magistrates’ court today [1 July 2010] convicted Matthew Lever on three charges under the Occupational Health and Safety Act and fined him $5,000. The two other apprentices were convicted on health and safety charges in December 2008, and also fined $5,000 each.” [link added]

WorkSafe says it is “currently investigating a similar incident which occurred in Dandenong in March, where two apprentice mechanics suffered burn injuries after allegedly igniting brake fluid.” Continue reading “Apprentice set on fire, bully gets $5k penalty”

A glimpse behind the CEO veneer

The Australian Financial Review published a brief profile of the 53-year-old CEO of the ANZ Banking Group, Mike Smith, on 22 April 2010 (page 23, not available online).  The article ostensibly reported on an ambush and shooting that Smith experienced in South America in 2007 but it also revealed some of his attitudes to leadership and OHS.

Mike Smith stated that as a CEO of a large organisation

“…you really can’t have work-life balance”.

This is not to say that his staff cannot have such a benefit but it sends a message to all those would-be CEOs that personal safety, health and one’s family will be sacrificed if you reach the top.  The implication is that work-life balance needs to be sacrificed on the way to the top although Smith may be describing his own pathway. Continue reading “A glimpse behind the CEO veneer”

US workplace bullying interview with Gary Namie

Ben Merens of Wisconsin Public Radio interviewed Gary Namie of the Bullying Institute on 26 May 2010 for 45 minutes on his At Issue radio program.  The interview is very timely as new “Healthy Workplace” legislation is being considered in the United States.

What was useful in this interview was that the discussion centred on workplace bullying and Namie summarised how this is substantially different from schoolyard bullying – a  significant difference which requires different methods of control.  Namie says that although bullying in childhood is significant, the impact on an adult of similar treatment may have longer lasting effects.

The broadcast, of course, applies to the US context principally but Namie has a long and strong international reputation in workplace bullying advice and deserves an audience.  Tellingly, Namie says that the comparison for workplace bullying is not schoolyard bullying but domestic violence.

In 2001, Namie provided me with a review copy the 2000 edition of The Bully At Work for the SafetyATWORK magazine.  The review is available HERE.

Kevin Jones

Harmonising bullying terminology extends well beyond OHS

In May 2010, Workplace Health & Safety Queensland uploaded a Workplace Harassment Assessment Tool.  The curious element to the information is that Queensland does not mention the word “bullying” even though the assessment criteria cover this hazard.

As Australia moves to harmonised legislation on workplace safety issues, the harmonisation of terminology is going to be important and probably subject to lively discussion.   Continue reading “Harmonising bullying terminology extends well beyond OHS”

The struggle to achieve cultural change on OHS

In 2008, a New South Wales Parliamentary Committee reported to the Government on problems with that State’s Ambulance Services.  The problems included bullying, harassment and a dysfunctional management.  A review into the Ambulance Services progress on the recommendations two years later has found :

“…the general feedback received from ambulance officers is that despite the new initiatives, little has changed, and significant management and cultural problems remain within the Service. While awareness of the Service’s new policies and initiatives appears to be high, adherence to and application of the policies – particularly by Ambulance managers – appears to be low, or at best, varied.” Continue reading “The struggle to achieve cultural change on OHS”

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