safety « SafetyAtWorkBlog

Dec 19 2011

business, government, human resources, industrial relations, law, Management, OHS, safety

Business silos extend to, and are supported by, the soft professions

Most managers complain about “silos” even though they often operate comfortably in one. Having an organisational structure that operates without narrow parameters of professional turf is very difficult and sustainable change takes time. Similarly many professions operate in silos and the safety profession is a good example. Rarely does it “play well with others”. A recent workplace relations survey report from the Australian law firm, Madgwicks, illustrates the silo of the professions and its impediment to change.

Most law firms that have occupational health and safety professionals sit the unit with the Workplace Relations portfolio, for good reasons mostly. Workplace Relations, or Industrial Relations in other jurisdictions, deals with the pay and conditions of workers and the negotiation of these issues with employers and business owners. ”Pay” is mostly wages and the remuneration received for effort but “conditions’ is more inclusive with OHS a major, but often underplayed, component.

Madgwicks asked two significant questions:

“Currently which workplace relations issues are the most challenging for your business?” and

“Which workplace relations issues do you believe will be the most significant for your business?”

None of the responses (pictured below) to these questions included any occupational health and safety issues. There was no stress. Nothing on workloads or working hours. Nothing on workplace bullying.

Continue reading →

Tagged law, management, safety

Jul 31 2009

2 Comments

business, climate, environment, innovation, OHS, safety, young

The safety of “green” jobs

At the Australian Labor Party conference currently happening in Sydney, the Prime Minister, Kevin Rudd, announced a program to create “green” jobs or jobs from the renewable energy and environmental sectors.

The program sounds a lot like the previous (Conservative) government’s Jobs for the Dole scheme – same unemployment sector different focus. Rudd’s program is more “Jobs for the Globe”. The environment needs all the hope that it can get but will the participants of the green job scheme gain marketable skills or is it a case of keeping idle hands active?

Regardless, there is an OHS context to environmental initiatives.

The United States seems to be well ahead of Australia in this policy area. The NIOSH Science Blog reports on the US programs which are supported by OHS initiatives at the planning stage. The blog lists the types of green jobs in the US:

installation and maintenance of solar panels and generators;

construction and maintenance of wind energy turbines;

jobs related to recycling;

jobs related to the manufacture of green products; and

jobs where green products are used in traditional fields such as agriculture, healthcare, and the service sector

In a media release not yet publicly available, Kevin Rudd has listed the Australian green jobs in his “National Green Jobs Corps”:

Bush regeneration and planting native trees

Wildlife and fish habitat protection

Walking and nature track construction/restoration; and

Training and hands on experience in the installation of energy efficiencies for buildings.

Huh?? One out of four for marketable skills.

There are several apprentice initiatives which may provide better skills but the Government will need to generate considerable growth in the renewable sector so that the skills gained can be applied.

• Revegetating bushland

• Constructing a boardwalk over vulnerable wetland

• Retrofitting energy efficient lighting and plumbing

Rudd said at the ALP Conference that

“The practical job-ready skills included in this training will include:

Training electricians in the installation of solar energy;

Training plumbers in the installation of water-recycling, plumbing systems; and

Training workers in the booming home insulation industry and the retro-fitting of buildings to reduce energy consumption”

It would have been visionary for the Prime Minister to mention the broader social benefit from also making sure that the young workers in this new sectors will be safe. It could have been done as the NIOSH blog reports.

And the NIOSH initiatives show that OHS professionals and associations need to be active in reminding governments and business that OHS does not take a holiday.

Kevin Jones

Tagged environment, safety

May 26 2009

6 Comments

business, communication, community, continuity, Corporate responsibility, education, health, influenza, pandemic, risk, safety, swine flu, wellness, workplace

Swine Flu – isolation – a personal view

Australia’s swine flu numbers are increasing and the government is introducing new measures regularly in response. I write this post from self-imposed isolation from the swine flu outbreak in my son’s high school. There are some interesting decisions that have been made which provide me with optimism but also illustrate some useful personnel management actions.

I heard about a confirmed case of swine flu at the high school at my son’s soccer match last Sunday. I was asked by a soccer mum whether my son knew a boy at his high school who was a confirmed swine flu case. He did and we had not heard.

When I returned home there was no message from the school on my answering machine and nothing on my mobile. I looked on the internet and the case was reported but more importantly the school was to be closed for a week. I confirmed the media report by looking at the local health department website. The case and control measure was mentioned.

However, what does it mean in the broader context when a school is closed? Is my son in “isolation”? Are the other family members? The websites could not help with this so I rang the helpline listed on the website. Yes, my son should have no contact with people outside the house and we should monitor his health, and that of others in the household, for symptoms.

I knew my employer had issued an email from Human Resources in late April advising what to do in the case of an outbreak of swine flu. However, this is not much help for the days prior to symptoms or confirmation of the infection. As I am not in isolation I could be going to work as normal and potentially and innocently infecting work colleagues – not a good risk control. (I have written elsewhere on the matter of presenteeism, here was a preventative opportunity)

I put some risk management questions to the employer even though my advice would be to have me work from home. Within 12 hours, my employer had set me up to work from home for the rest of the week. The IT adviser emailed me a procedure entitled “Flu Pandemic Remote Access”. I commented that I was a little surprised that the company was this prepared. The IT adviser said it was only new and I was the first user.

My wife’s employer is still assessing the situation but we are of the same opinion that if work can be done from home, we should be located at home for the remainder of the isolation period. We are lucky that our occupations afford us this option.

On Monday morning the school rang me to answer any questions about swine flu. I didn’t ask any as we had done our homework and arranged to go to school to collect some of my son’s schoolwork for his time in isolation.

It could be asked why the school waited 24 hours to notify me? How does any company or organisation contact up to 700 people on the weekend? These are issues that are currently also being discussed in a Royal Commission into Victorian Bushfires in Melbourne. The school had all of its staff and teachers on the phones after a meeting at 9.00am that morning. The school’s website did not get an update until Monday morning but not everyone turns on their PC on a Sunday. In the context of the slow encroachment of swine flu in Australia, I think this was reasonable.

It should be noted that although my son was friends with the infected boy only the immediate classmates were provided with Tamiflu and that this occurred on the Sunday – a fair response.

Anticipating the family being at home for a week, I purchased some supplies including a thermometer as a useful way of identifying at least one of the swine flu symptoms.

Two days into isolation and there are no symptoms.

From a professional OHS perspective, communication has been acceptable. Available online information was okay and company support reassuring. At this early stage of the outbreak in Australia, we are optimistic and not worrying ourselves over issues over which we have no control.

Kevin Jones

Tagged influenza, safety

May 26 2009

2 Comments

assault, business, law, occupational, OHS, risk, safety, training, violence, workplace, WorkSafe

Working alone – a poorly understood work hazard

Working alone is an established workplace hazard in many industries. The control measure most applied is “don’t work alone” that is, undertake as many work tasks in isolated location with someone supervising or in close contact.

Modern technology has often been applied as a possible control measure – “deadman switch”, GPS tracking, mobile phone use. Many of these control measures are second nature to workers in this century and are so commonplace that their safety role is ignored.

Regardless of the many zookeeper attacks that have gained media headlines over recent years, many workers are assaulted and killed while working alone. Industries that do not have a strong history of safety management most often get caught out by having a staff member injured or killed. Bosses or industry associations often express wonder at how such an incident could occur. Safety professionals would have seen the hazard instantly.

The risk of violence from working alone has been a hot topic in Australia since a Victorian female real estate agent was murdered while showing a prospective “client” an isolated property.

WorkSafe Victoria has just released a further publication concerning this matter. The alert is okay in its context but is doing a disservice by being restricted to real estate agents. Worksafe has more generic guidance but focus on real estate agents? Why not produce similarly detailed guidance guidance that is more broadly applicable to workers in isolation – pizza deliverers, night shift workers, street cleaners, office cleaners a whole raft of occupations that operate alone?

WorkSafe has said previously that real estate agents gain priority because such guidances are developed in conjunction with industry associations. A legitimate question can be asked, why is a government authority producing guidance for a sector that already has an industry body who can do this? Shouldn’t an OHS regulator be focusing on those areas that don’t have industry support?

Below are some of the recommended control measures in the latest publication. SafetyAtWorkBlog’s more generic control measures are in red.

having a new client stop by the office and complete a personal identification form before viewing a property to verify details

Have a detailed list of staff work locations and a contact name and (after hours) number for a supervisor at each location

inspecting properties during the day. If night inspections are necessary, ensure the agent is accompanied. Identify exit points in case a quick escape is needed

Work with a colleague wherever possible

inspecting the property before showing clients,to assess any existing risks or hazards

Consider the security measures of each work area – lighting, access/egress, phone coverage, camera surveillance, etc

making an excuse and leaving the site immediately if the client becomes aggressive or makes the agent feel uncomfortable

Cancel the work task at the first sign of hazard

calling the office with a pre-assigned emergency code phrase if the agent senses a dangerous situation

The “safe word” control measure is well established in the escort business. It can work but will only notify of a dangerous situation not eliminate it

regularly training staff on safety procedures, including instructions on dealing with potential offenders and incident reporting.

Develop safe work procedures in consultation with staff

When considering control measures in these situations it may be very useful to understand that prosecutions are likely to consider that employers have undertaken control measures “as far is reasonably practicable” – a movable feast of judgements. Ask yourself or your client the question, would they prefer to know that an employee is in danger, injured or killed, or would they prefer to have the employee safe and loose a potential client? The court may consider camera or other technical surveillance to be reasonably practicable but what would your employee who has lost an eye, limb and quality of life think?

Consider other control measures ONLY AFTER elimination has been seriously considered.

Kevin Jones

Other OHS guides concerning working alone are available below

Workplace Health & Safety Queensland

Tagged safety

May 20 2009

1 Comment

business, community, consultation, government, home-based business, Inspectors, law, OHS, risk, safety

The OHS recommendations the Australian Government rejected

According to the Communiqué of the Workplace Relations Ministers’ Council on 18 May 2009, the following issues should be considered when drafting the new OHS legislation

“Application of the primary duty of care to any person conducting a business or undertaking

The panel recommends that the primary duty of care should be owed by any person conducting a business or undertaking. The objective of this recommendation is to move away from the traditional emphasis on the employment relationship as the determiner of the primary duty, to provide greater health and safety protection for all persons involved in, or affected by, work activity. Care needs to be taken during drafting to ensure that the scope of the duty is limited to matters of occupational health and safety and does not further extend into areas of public safety that are not related to the workplace activity. “

The first part of this is recognition of the variety of workplaces Australia now has, the number of people within worksites who are not employees and the previous issues of OHS and unpaid volunteers. It seems to expand to matters of public liability but then, curiously, pulls back to emphasise occupational health and safety. As Michael Tooma has noted, circumstances seem to have passed beyond the arbitrariness of the occupational categorisation. Continue reading →

Tagged law, safety

Mar 05 2009

1 Comment

OHS, PPE, railroad, railway, safety, transport, video, workplace

Video of Level Crossing Survivor

The Australian Broadcasting Corporation has shown a remarkable video of a Turkish man who was involved in a level crossing incident and survived.

Initially it is difficult to identify the man from the aerial perspective but the side view shows clearly how lucky the man is.

It is not the policy of SafetyAtWorkBlog to show gratuitous videos with no point. That is a role, it seems, for the internet generally. However this video has instructional uses beyond the “gosh” factor.

It is worth looking at the video and considering the following issues

Rail location
Visibility of truck driver
Isolation of pedestrians from rail and vehicular traffic
Signage

There are many other issues that could be pertinent but are not identified in the video, such as administrative policies, compliance, even behavioural safety.

In this instance it is highly unlikely that the worker complementing the hard hat with a high visibility vest would have made much difference to the outcome. But then an unfastened vest may have presented its own non-visibility hazard as a catch point for the wheel structure of the truck as it passed over him.

Please note that it is his survival which makes this video of interest but there are clear safety improvements to be made.

Tagged safety, transport

Jan 27 2009

New research on behavioral safety

The New York Times (and other newspapers) reported on an article in the latest edition of the NSC Journal of Safety Research. It is worth considering when the behavioural-based safety advocates come a-knocking.

According the media reports the article reports on “knowledge gaps” in research into behavioural safety. It summarises the discipline, or alchemy depending on your experience with the advocates, very well.

“Behavioral safety” is becoming more popular as safety practitioners seek to better understand and develop strategies to prevent workplace injuries. Behavioral safety is the science of observing workers’ behaviors to determine where a different behavior or set of behaviors may have prevented or lessened the severity of injury. The study defines behavioral safety as an approach to improve safety performance through peer observations, goal setting, feedback, and celebrations or incentives for reaching safety goals.”

Thankfully it sensibly recommends that behavioural safety be applied as part of a broader safety management system. In fact broader than many others suggest. The study says that “psychological, social, engineering and organizational factors” should be considered and it acknowledges that how these factors affect behavioural safety is still poorly understood. It suggests these areas for further research attention:

“Impact of behavioral safety interventions on rates of injury, illness and fatalities.
Appropriateness of the basic elements of behavioral safety across different industry sectors.
Relationship between behavioral safety and a greater safety culture.
Role of performance feedback in creating behavioral change.
Effectiveness of tangible and non tangible rewards on behavioral change.”

Some of these factors would best apply through research by the OHS regulators – a rare commodity – but they indicate some of the areas which OHS professionals should consider more carefully.

Clearly behavioural safety is still a developing area of study and application. It reinforces the position that behavioural safety is still not a panacea, regardless of the claims of spruikers. Behavioural safety is one of the tools available to OHS professional and perhaps one that should not distract us from more effective and practical safety initiatives.

Kevin Jones

Tagged management, safety

Jan 14 2009

Office design hype risks

On 11 January 2009, John Read posted an article on office design. The first paragraph is below:

“Paying attention to office design and building maintenance are imperative parts to doing business that many company owners ignore. The layout of office interiors can have a deep consequence on the disposition and productivity of staff members and upper management. Providing a well-maintained office is crucial in reference to health and safety issues. Through the use of proper design and upkeep, offices are able to experience some amount of control over the contentment, welfare, and effectiveness of not only their staff members, but themselves also.”

My comment was posted this morning

“The refurbishment and redesign of offices can have a positive effect on the morale of workers if the environment becomes cheery, colourful and refreshing. However, companies often use refurbishment as a cover for more important cultural and organisational issues.

Successful businesses and happy staff come from active personnel management more than from the physical environment in which this occurs.

Companies should not be distracted from organisational issues by window dressing and office redesign is, usually, a low-priority matter that is more often than not, coordinated through an image consultant or brand marketing.

Another risk with office redesign is when the ergonomic, operational and communication needs are not considered at the design stage. In many instances, offices quickly become shabby because workers need to accommodate design deficiencies in order to achieve comfort and peak productivity – additional heating, more lighting, different seating, additional technologies…..

Plants have been advocated as a positive, and functional, presence in offices for decades however, windows that open to allow ventilation, have been around much longer. The environmental design of an office building should be considered before taking on a tenancy.

The definitive government guidance on office safety and design is OfficeWise by WorkSafe Victoria, which is available online.”

Australian electronic media today, and probably the newspapers tomorrow, have been reporting on a new literature study into office design undertaken by Dr Vinesh Oommen from the Queensland University of Technology (QUT) concerning open-plan office design.

A typical example of journalistic hyperbole with a “comical” photo can be found in The Queensland Times from an AAP story.

Dr Oommen is quoted as saying:

“In 90 per cent of the research, the outcome of working in an open-plan office was seen as negative, with open-plan offices causing high levels of stress, conflict, high blood pressure, and a high staff turnover.

The high level of noise causes employees to lose concentration, leading to low productivity, there are privacy issues because everyone can see what you are doing on the computer or hear what you are saying on the phone, and there is a feeling of insecurity.”

Dr Oommen has previously gained media attention with his research in children and junk food.

The media is going to run with this story, particularly now it has appearedon the AAP wires services. Yet we can’t access Dr Oommen’s study in the Asia-Pacific Journal of Health Management as the publication is only for members of the Australian College of Health Service Executives . Until then it is wise to consider the media’s interpretation of an unseen research article before making the decision to redesign your open-office into ripple glass and swinging doors.

To investigate whether your offices are an occupational hazard, you are recommended to remind yourself of the safe design guidelines or, as mentioned above, reread the latest version of OfficeWise, or its sister publication, StressWise.

Let others go off half-cocked while the safety practitioners deal with reality.

Kevin Jones

Tagged offices, safety

Dec 17 2008

George W Bush and workplace safety

In 2001, one of the first legislative actions of George W Bush was to repeal the United States ergonomics standard. At the end of his presidency there are indications that he is thinking about the regulatory impost of OHS on businesses again.

Crikey.com and others have reminded us of the Bush Administration’s plans concerning the exposure of workers to chemicals

“David Michaels, an epidemiologist and workplace safety professor at George Washington University‘s School of Public Health, said the rule would add another barrier to creating safety standards, in the name of improving them.

“This is a guarantee to keep any more worker safety regulation from ever coming out of OSHA,” Michaels said. “This is being done in secrecy, to be sprung before President Bush leaves office, to cripple the next administration.”"

Propublica has reported that new rules that seem to run counter to current fatigue management guidelines elsewhere have been finalised.

“The Department of Transportation has finalized an interim rule for the number of hours a truck driver may spend on the road per day and per week. The rule, which has essentially been in effect since 2004, allows truckers to drive for 11 hours and work no more than 14 consecutive hours each day. They must rest 10 hours between shifts, and may not work more than 60 hours a week.”

An audio report from 2007 on the issue of working hours is available at NPR

It is hard to see the justification for these safety rule changes but these are just two of many changes in place or being finalised in a rush. Perhaps there is a grander strategy that the bigger perspective will show.

The actions are disappointing but not without precedent. It should be remembered that Democrat President, Bill Clinton, took full advantage of the opportunity.

In Australia and elsewhere, the movement to “cut red tape” gathers strength, it just seems that no one yet is applying the US solution of eliminating the regulatory need.

It is sad to see that throughout Bush’s tenure safety advocates and lobbyists were not able to gain concessions. It will be doubly difficulty to gain anything that may involve a cost to business in the current economic problems.

The challenge will be even greater in Australia where the Safe Work Bill has been withdrawn from Parliament and the Government is willing to weaken election commitments, such as on climate change, due to the economic context.

In just over a month’s time, we will see how new President Barack Obama acts on safety; Australia has much longer to wait.

Tagged politics, President, safety

Dec 16 2008

1 Comment

advertising, communication, government, OHS, risk, safety, training, young

OHS advertising

WorkSafe Victoria is marketing well by tweaking their OHS advertising messages to fit the economic or seasonal requirements of workers and workplaces. In mid-December 2008, the “Homecoming” ads have been updated to provide a more obvious link to people working during the holiday season.

John Merritt, CEO of WorkSafe, tries to link their two ongoing campaigns – Homecomings and young people at work in the media statement that accompanies the TV release of the ads. He said, on 15 December 2008,

“Employers at this time of year need to take exceptional care to ensure their people are properly trained, supervised and working in a safe way.

“This is particularly true of industries where there are many people taking jobs straight from school or university.

“With the working environment to become more frantic in the next couple of weeks, now is the time to ensure every workplace has the systems and procedures in place to minimise risk.”

This is true but does not seem to fit the media scheduling. The television ads began airing this week but

“The campaign will also run on radio, be shown on outdoor billboards and in cinemas from Boxing Day”

It seems odd to stagger the campaign through the first half of the summer break when the people taking on seasonal jobs, particularly in retail, are starting work prior to Christmas.

Also, previous campaigns aimed at young people have been criticised by some who say that television is not necessarily the best medium to communicate with the target age group. Others see the ad as advocating the wrong approach

John Merritt mentions in his statement above that now is the time for reviewing and updating safety systems and procedures. It could be argued that, in a practical sense, this is unlikely to occur so close to Christmas, when companies are winding down or operating frantically to beat the Christmas deadlines.

Many school leavers began their new, and first jobs, throughout November. This would have been the time when safety inductions were conducted and any other training provided.

The campaign certainly has considerable value and it is heartening that WorkSafe has committed to keeping the Homecoming campaign fresh but occasionally the communication strategy seems to hiccup.

For this posting, SafetyAtWorkBlog contacted WorkSafe to include a copy of the ad in this blog and other online OHS publications. This option wasn’t available at the time 0f posting and the video has yet to appear on YouTube. The posting will be updated when video is available.

Kevin Jones

Tagged advertising, safety

SafetyAtWorkBlog

News, commentary and opinion on workplace safety and health

Tagged with safety …

Business silos extend to, and are supported by, the soft professions

The safety of “green” jobs

Swine Flu – isolation – a personal view

Working alone – a poorly understood work hazard

The OHS recommendations the Australian Government rejected

Video of Level Crossing Survivor

New research on behavioral safety

Office design hype risks

George W Bush and workplace safety

OHS advertising

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