Mental health at work –  “plus ça change, plus c’est la même chose”

Psychological health in the workplace seems to be a recent phenomenon because various Australian jurisdictions are strengthening prevention and management strategies through legislative amendments. This is supported by the World Health Organization’s definition of burnout as an occupational phenomenon. But psychological or psychosocial health and safety at work was a concern last century.  In fact, The Australian Psychological Society conducted the First National Conference on Occupational Stress in June 1994, and the book, edited by the late Dr Peter Cotton, based on the papers and presentations from the conference, remains remarkably topical and absent of the well-being language and spin that we have been exposed to since.

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Hubris, thy name is HR

The Human Resources (HR) sector often feeds off itself, reinforcing what it has always done, rather than seriously looking at opportunities to improve from outside its own experience and discipline. Workplace mental health is a particular example.

Recently the Human Resources Director (HRD) website promoted a new well-being survey from AON with the headline:

“Want to boost company performance? Invest more in wellbeing – Higher wellbeing scores can enhance performance by up to 55%: Aon report”

My initial response was WTF?! But after giving up some of my identity data to the website and reading the AON Report. My surprise diminished as I realised the report was just another example of comforting a profession on a workplace issue about which it is losing control.

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Research shows good ROI for OHS

According to the abstract of a recent piece of research from Canada:

“Financial benefits combined estimates of the tangible financial benefits arising from averted disabling work-related injury and illness and intangible financial benefits associated with improved employee retention and morale, improved production quality and strengthened corporate reputation. Applying these plausible assumptions, the average return on OHS expenditures was 1.24 for 289 manufacturing employers, 2.14 for 56 transportation employers and 1.34 for 88 construction employers.”

One can froth up about the Return on Investment (ROI) figures, which are notable, but of interest was the mix of tangible and intangible factors in the equation.

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Trucking inquiries scare the Conservatives

Australia’s newspapers have recently reported on the moves by the Federal Government to review the safety and working conditions of the country’s truck drivers. As expected, The Australian newspaper is painting this as the Government paying back its ideological and financial backers – the trade unions – and the resurrection of the Road Safety Remuneration Tribunal (RSRT), even though the Government denies this will happen.

Occupational health and safety (OHS) sits behind some elements of the debate. As with most things OHS, it will not be a game-changer in a discussion over pay rates and minimum standards, but it is a serious consideration, and deservedly so.

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Engineering controls are possible, and they save lives

The issue of quad bike safety has largely disappeared from the mainstream media. This is largely due to the decline in opposition to installing Crush Protection Devices (CPD) on newly-purchased quad bikes in line with the Australian Competition and Consumer Commission (ACCC) mandated safety standards. On November 24 2022, the ACCC released statistics that showed the success of applying an Engineering Control (the CPDs) favoured by the safety advocates over the Administrative Controls (training, signage and dynamic riding) favoured by the manufacturers and their lobbyists.

The quad bike safety saga in Australia, in particular, is a textbook study of farm politics, globalisation, belligerence, the ownership of evidence, the macho culture of independence, manipulation of consumers, ineffective politics, ineffective occupational health and safety (OHS) arguments, the power of money and more. (There’s an important book challenge to anyone who has the time and the resources)

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Workplace suicides should be both notified and investigated

Why does this blog keep writing about workplace suicides? For decades, occupational health and safety (OHS) policy has been determined and measured by traumatic physical fatalities. Psychosocial policies need to be determined and measured by work-related suicides. But to achieve this starting point, the stigma of suicide needs addressing. Recently Professor Sarah Waters and Hilda Palmer conducted an online seminar about workplace suicides and including them as notifiable incidents under the United Kingdom’s Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR) laws, Australia needs a similar discussion.

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New OHS data but few solutions

Safe Work Australia has released its latest statistical profile on work health and safety in Australian workplaces.  All of the information in the report is interesting and relevant; most of the information is positive or an update of what was already known.  But there are things missing.

The most obvious limitation of these statistics is that the primary source remains workers’ compensation claims data, which may take years to resolve. We know that this data source is not representative of the level of injuries and harm in Australian workplaces. SWA points out that additional sources are used, such as media reports and notifications from local jurisdictions, but these are of variable quality. 

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