Good book that misses important OHS perspectives

I buy at least one new book related to occupational health and safety (OHS) every week. Yes, I have a big pile of unread or, half-read books. Every now and then, one stands out, and “Resilience by Design” did just that. Initially, it was about the formatting, but then the content grabbed me. It is not a “straight” OHS book, and much of it focuses on individual interventions, but there is enough content to further the OHS discussion about psychosocial hazards and provide insight into the non-OHS perspectives of this growing area of safety management.

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WorkSafe Victoria’s Director of Investigations says “Culture is nirvana”

Every so often, the spokespeople for occupational health and safety (OHS) regulators spread the public speaking load by having divisional heads speak at health and safety events. This week WorkSafe Victoria’s Director of Investigations, Peter Collins (pictured below), spoke at a breakfast seminar for the Australian Institute of Health and Safety, hosted by Herbert Smith Freehills. His presentation seemed like a prepared generic presentation which was okay but uninspiring. Given the nature of the investigations and prosecutions job, it should not have been a surprise that Collins was restricted on many of the topics he could speak of.

These AIHS seminars have been running annually for around 15 years and the Institute for decades, so there are some in the audience with long memories. Collins mentioned the persistent workplace hazards, such as manual handling and falls from heights, and

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Emerging workplace hazards that have been around for a long time

Psychological safety at work is often referred to as a recent phenomenon or as an emerging risk. The hazard has captured people’s attention in Australia primarily because of a “mental health tsunami” that many relate to the COVID-19 pandemic, lockdowns and so forth.

WorkSafe Victoria released guidance on workplace bullying and occupational violence in the late 1990s and early 2000s. And in 2006 advised this in one of its office safety publications:

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EY report shows a business model that generates serious job stress

In 2022 a young employee of EY died by suicide after a work function. EY announced an independent review of EY Oceania’s workplace culture and that the report would be publicly available. That report was released on 27 July 2023. EY’s response was good crisis management, but the public release is beyond what many companies would do, so EY’s transparency in this case should be acknowledged.

The report written by Elizabeth Broderick‘s company offers good news for EY. There is a high level of satisfaction, but results in the 80 percentages or some 90 percentages still allow for a significant number of personnel who are dissatisfied, harassed, bullied, and/or mentally stressed. It is not unreasonable to accept the EY report as being indicative of the workplace cultures of hundreds or thousands of similar businesses.

This report needs to be read widely and thoroughly by any Human Resources (HR), Executive and occupational health and safety (OHS) professional. The following article scratches the surface of this significant investigation.

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Do you fix the fish or the aquarium?

Guest post from Jason van Schie

We can all (hopefully!) agree that looking after workers makes sound business sense. Look after your workers, and they will look after you.

So what is the best way to care for employees? By responding to their symptoms of distress through provision of reactive services like EAP [Employee Assistance Program] and resilience apps (fixing the fish), or by improving the design, management and social interactions at work (the aquarium)?

Let’s park that question for a minute and consider two questions:
1) What happens when we fix the worker but not the work? and
2) If population health is the goal, which approach is more likely to achieve the desired result?

Continue reading “Do you fix the fish or the aquarium?”

Reflect on failures before jumping into change

Gabrielle Carlton, Director & Principal Consultant at Resylience, recently published an interesting article about her experience with a former Australian soldier who was struggling with work-related mental ill-health. The mental health of defence personnel is a hugely important and complex situation that questions the core function of defence and our expectations of defence personnel. However, some of her comments on psychosocial health in the article’s conclusion caught most of my attention.

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Business Leaders Breakfast seminar

The WorkSafe Victoria Business Leaders Breakfast earlier this week offered a chance for interested parties to hear from WorkSafe and its guest Rod Maule, the General Manager of Safety and Wellbeing at Australia Post. WorkSafe’s Colin Radford offered a “stump speech” that, although familiar, was important. Maule was a colourful speaker who, on reflection, wasn’t as informative as he seemed at the time.

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