Category: Duty of Care

Why Leadership Empathy Is Not Enough to Prevent Psychosocial Harm

In 2000, Graeme Cowan‘s world collapsed after the “dot-com crash“, leading to an attempt to end his own life. His new book, “Great Leaders Care: Developing Safe, Resilient and Successful Teams“, is an analysis of the consequences of those times and the tools he discovered to stabilise his mental health. There are two clues to his intended audience in the title – “Leaders” and “Teams”. “Leaders” gets his book onto the management and self-help shelves in bookshops and airports. “Teams” flags its Human Resources category. Occupational Health and Safety (OHS) readers may find this book interesting but largely unhelpful.

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Unsafe Work is Almost Always Behind Burnout

Many articles about work-related burnout miss the occupational health and safety (OHS) point. On March 21, 2026, The Age published an article (paywalled) ostensibly about the benefits of disconnecting from phones and social media to combat burnout, improve mental health, and foster more meaningful, in-person connections. But the case it uses to make its point is also a case about the prevention of psychological harm at work.

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The 1970s Never Ended for Some Employers

For the last few years in Australia, occupational health and safety (OHS) laws have required that the prevention of psychosocial hazards be given the same prominence as the prevention of physical hazards. The most effective recommendation for change is the redesign of work, but very few employers seem to be applying this control. Many employers are still asking (their Human Resources officer) what this psychosocial stuff is all about.

Examining organisational culture at one Australian institution that failed to prevent and may have generated psychological harm in the 1970s provides some context for contemporary OHS struggles.

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What the new push for Australian values means for work

Every company seems to have a Mission Statement, a Values Statement, or something similar that all employees are expected to follow and comply with. Largely, these are aspirational statements, but they are sometimes invoked when/if an employee needs to be disciplined or dismissed. The values are often vague and lend themselves to various interpretations, even though compliance is expected and is usually part of the employment contract.

At the moment, some conservative politicians, such as Angus Taylor, are emphasising the need for citizens and immigrants to commit to and comply with “Australian values”. How he plans to enforce them is unclear, but most of his proposed values have direct impacts on how occupational health and safety (OHS) is likely to be managed.

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Dekker’s Take on Morality and Safety Management

One of the most interesting discussions about morality I have had was with Professor Sidney Dekker in 2017. Following my article on the morality of US President Donald Trump, below is a summary of Dekker’s thoughts on occupational health and safety and morality.

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‘I’ll Obey the Laws I Like’: A (Sad) Leadership Masterclass

The President of the United States has always been recognised as a major leader. The morality they display spreads to global corporate leaders, especially those in the United States, and is promoted by these leaders, business institutions and management publications to business leaders and senior executives in Australia. That is why some of President Donald Trump‘s recent comments are so concerning.

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Who is responsible?

Another nightclub fire due to pyrotechnics resulted in many deaths and injuries. Investigations have started, and there is a scramble about who was responsible for not reducing the risks of this type of incident.

The Australian Financial Review reported (via the New York Times and paywalled) on the lack of regulatory enforcement by local authorities.

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