education – SafetyAtWorkBlog

EY report shows a business model that generates serious job stress

In 2022 a young employee of EY died by suicide after a work function. EY announced an independent review of EY Oceania’s workplace culture and that the report would be publicly available. That report was released on 27 July 2023. EY’s response was good crisis management, but the public release is beyond what many companies would do, so EY’s transparency in this case should be acknowledged.

The report written by Elizabeth Broderick‘s company offers good news for EY. There is a high level of satisfaction, but results in the 80 percentages or some 90 percentages still allow for a significant number of personnel who are dissatisfied, harassed, bullied, and/or mentally stressed. It is not unreasonable to accept the EY report as being indicative of the workplace cultures of hundreds or thousands of similar businesses.

This report needs to be read widely and thoroughly by any Human Resources (HR), Executive and occupational health and safety (OHS) professional. The following article scratches the surface of this significant investigation.

Advice for the 23rd World Congress on Safety and Health at Work

I will be attending the 23rd World Congress on Safety and Health at Work in Sydney in November 2023. After a previous attendance at the Singapore conference a few years ago, I have high hopes but also some reservations.

The Congress is a major opportunity to open our minds. We Australians may think we are leading in some areas of occupational health and safety (OHS), but other than nominated speakers, we may need to be silent about our success until after we have listened and learned about the OHS experience of others. Some delegates will have an inflated sense of importance (more than ours), but most have come to learn, and it’s these delegates on whom we should focus.

OHS and management courses

Research findings that a sample of business and management courses have little to no OHS content are not surprising and match what has now become fashionable to call “lived experience”. Part of the reason for the findings is that the number of undergraduate courses in OHS has declined, and those that did exist were not often recognised as “management” courses, although OHS can be little else. They were certainly not “integrated” with other traditional management approaches.

Part of the reason, I like to think, is because OHS principles challenge the ethics underpinning business management courses and concepts. OHS would say that workers are people and not “units of labour”. If workers are people for whom we are supposed to apply dignity, respect and care, how can Business exploit the worker’s labour, loyalty and goodwill in order to maximise profits or shareholders’ returns, which are supposed to be the main purposes of modern business?

Violence against teachers

Unless you are a teacher, it is difficult to comprehend the extent of stress and pressure teachers can face at school. A recent court case in Queensland involving an appeal against a decision by the Regulator not to accept a workers’ compensation claim provides some insight into the teacher’s lot.

The case, Roberts v Workers’ Compensation Regulator [2023] QIRC 76 (6 March 2023), was won by Ms Karen Roberts as the Commissioner decided that Roberts’ experiences at work, over time, were the major contributor to her post-traumatic stress disorder. There are statements in this decision that the school’s management practices did not worsen her experiences, and there are arguments over the degree of influence of other factors, but there is no occupational health and safety (OHS) perspective here. Even though it is not an OHS prosecution, there is an important OHS context.

The next stage of OHS analysis?

“One of our key roles as the regulator is to understand why workplace injuries happen” –
Dr Natassia Goode. Worksafe Victoria, February 9, 2023.

Dr Goode made this statement at a research seminar for the Institute for Safety, Compensation and Recovery Research. She went on to explain those “widely acknowledged” causes in an expansive discussion about “systems thinking“.

Some good presenters, some great, but OHS conferences need more work

What was missing most from the recent conference of the Asia Pacific Occupational Safety and Health Organisation was a strong Asia-Pacific voice. Certainly, there were presentations by Asian OHS professionals and some westerners working in Asia, but the keynote speakers were almost from Anglo-European cultures. This made it hard to understand if the conference was designed for Asian safety and health professionals to learn from us or for Australians to learn from them. Perhaps it was just for all of us to learn as a profession.

Some of the keynote speakers offered universal suggestions for improving the management of workplace health and safety, but perhaps these were so universal as to be generic or safe. For instance, one of the greatest challenges for the Asian region, in particular, is ensuring the safety of migrant workers. There was one mention of the deaths of the World Cup construction workers, and that was in passing.

Below is a summary of the conference and some of the occupational health and safety issues (OHS) raised.

Federal Safety Commission embraces mental health

The Office of the Federal Safety Commission is a weird beast. It originated from Royal Commission in the Building and Construction Industry which many at the time and since saw as a politically motivated exercise. But whereas the Australian Building and Construction Commission which also originated in the Royal Commission, is mired in political and media back and forth, the OFSC has remained relatively clean. This may illustrate the difficulty of arguing against workplace health and safety even when the Commission has a fair bit of safety clutter.

Recently the OFSC joined the workplace mental health movement, a legitimate occupational health and safety element. It will offer little that is new, but the results of its November 2021 member survey do provide a useful insight into the major construction projects and contractors.

Category: education

EY report shows a business model that generates serious job stress

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OHS and management courses

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Violence against teachers

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The next stage of OHS analysis?

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Some good presenters, some great, but OHS conferences need more work

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Federal Safety Commission embraces mental health

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