Return to Office demands miss the point

This week a colleague told me that the return to the workplace demands by companies is the most significant issue for 2023. Perhaps, but it is no longer a significant occupational health and safety (OHS) challenge. The directions of company executives are couched in terms of productivity and management comfort. A short while ago, the cause of pre-vaccine tension was masks, hygiene, “dirty” public transport and mandatory vaccinations.

The issues have shifted from the avoidance of infections to the anxieties of returning to the office, which coincidentally places the issue in the OHS contexts of psychosocial issues and worker welfare.

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Stress reenters the research vocabulary and we are all better for it

Work is making people sicker, according to a recently published research report from the University of Melbourne. The “2023 State of the Future Work – A Work Futures Hallmark Research Initiative Report” said:

“Critically, we find almost three-quarters of people with a chronic illness (73 percent) say that their health condition was caused or worsened by the stress associated with their job.”

page 15

It is good to see the various incarnations of work-related mental health conditions being brought back to the collective and specific term of Stress.

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Confusing positions on mental health at work

On March 28 2023, the Victorian Chamber of Commerce and Industry (the Chamber) issued an important media release called “Preparing for workplace psychological health reform”. As with most media releases related to occupational health and safety (OHS) matters, it received little attention.

Anton Zytnik a consultant for the Chamber, warned against “mental health washing”, but this media release also contains examples of avoidance and misdirection. And he’s not the only one.

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Hubris, thy name is HR

The Human Resources (HR) sector often feeds off itself, reinforcing what it has always done, rather than seriously looking at opportunities to improve from outside its own experience and discipline. Workplace mental health is a particular example.

Recently the Human Resources Director (HRD) website promoted a new well-being survey from AON with the headline:

“Want to boost company performance? Invest more in wellbeing – Higher wellbeing scores can enhance performance by up to 55%: Aon report”

My initial response was WTF?! But after giving up some of my identity data to the website and reading the AON Report. My surprise diminished as I realised the report was just another example of comforting a profession on a workplace issue about which it is losing control.

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OHS and the big picture

There is an increasing trend to look deeper into the causal factors of workplace incidents and poor worker health in the physical and psychological contexts. This is partly due to “systems thinking” and partly dissatisfaction with failed regulatory and psychological strategies that promised so much but have failed to realise the promise. The trend needs some boosting by the occupational health and safety (OHS) community, which itself needs upskilling.

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Organisational and self-help advice on burnout

One of the best books about burnout is Jennifer Moss‘ “The Burnout Epidemic“, which this blog wrote about in April last year. A recent book on burnout and self-help caused me to revisit Moss’ book, and one of the chapters that I missed last year seems to explain the popularity of the self-help approach.

Moss writes about the organisational and structural workplace factors that create and perpetuate workplace stress and related poor mental health. However, one of the last chapters is titled “Take Care of Yourself, Too”. Moss writes:

“Self-care won’t fix broken organizational systems, but it’s the part we can control in a world full of the uncontrollable.”

page 213
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The wicked problem of the safety of shearers and the viability of sheep farming

Shearing sheep is an exhausting laborious job and so can cause work-related injuries for which workers’ compensation can be sought. The Weekly Times on January 4 2023 (paywalled) devoted a whole page to the issue in an article headlined “The shear cost of it all”. (Only a companion piece is available online at the time of writing)

The aim of the article seems to be to illustrate the exorbitant and unfair workers’ compensation costs faced by the employers of shearers, but some relevant occupational health and safety (OHS) matters are overlooked.

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