Integrating safety in Lean/Six Sigma

At the recent Safety In Action Conference in Melbourne, Sia Evans was scheduled to speak about integrating safety into Lean/Six Sigma.   The management processes were known to me but I had not associated them with OHS management so her blending of the two was intriguing.

I arranged an interview with Sia a couple of weeks prior to her presentation having met her briefly some time before.  As we were having coffee on a balcony in sunny Melbourne we discussed a broad range of issues including the cultural impacts that Sia’s approach had achieved for her employer, Computershare.

She also showed how occupational health and safety can be improved in a workplace by not talking about occupational health and safety.  Sia’s training programs instilled the importance of safety in employees without some of the baggage that OHS training feels obliged to include.

The interview has been edited into a podcast that can be accessed below.

Please let us know of any issues or thoughts the interview may have raised and I will ask Sia to respond.

Kevin Jones

OHS needs plain language, consultation and corporate engagement

An earlier article today provided a reminder of a County Court judge’s criticism of OHS management-speak in a 2004 decision concerning the death of Robert Sergi on a rail bridge construction project near Geelong.

In response to some of the safety initiatives outlined to the Court by the lawyer for Leighton Contractors Ross Ray SC, Judge Gebhardt said:

“Mr Ray pointed to an array of safety initiatives introduced by his client and a welter of documentation was tendered.

I gained the impression from the documents tendered that some form of managerial “hocus pocus” bewitched the company which sought to satisfy the needs and interests of workers with hierarchical and self-serving layers of bureaucratic “bubble-squeak/’ what Mr Ray described as “complex speak”. When the language is destroyed, reality fades and there is no basis for sound and sensible communication.  Workers are not instruments, but participants and conversation with them should occur on that basis.”

It is fair to expect that a judge would have come across a large amount of legal jargon through their career and that this could be an advantage in trying to translate management-speak but clearly, in the above situation, this is not the case. Continue reading “OHS needs plain language, consultation and corporate engagement”

Important OHS court decisions go unreported

On 20 May 2010 a Victorian magistrate fined an employer over $A500,000 following a workplace prosecution.  Almost all of it went to charity, according to WorkSafe Victoria.

There are several issues raised by Magistrate Vandersteen’s decision:

  • Why to charity?
  • Why the particular charities?
  • Why not allocate the funds to OHS-related organisations or initiatives?
  • Why does the Magistrates’ Court not make court decisions publicly available?

The workplace incident that started this case was that in August 2008, a 40-year-old man had his arm ripped out of the socket when it became tangled in an unguarded post peeler.   He was taken to hospital by an emergency ambulance helicopter where his life was saved. Continue reading “Important OHS court decisions go unreported”

Australian roundtable podcast on workplace bullying

On 21 May 2010, Boardroom Radio (BRR) released a podcast on workplace bullying that includes opinions from some worthy speakers.

Andrew Douglas, Managing Director at Douglas LPT;

Wayne Blair, Fair Work Australia Commissioner;

Gail Hubble, Barrister; and

Anna Palmer, HR Consultant, at Provenio Consulting

Some of the questions are a little peculiar such as whether current generations are more “vulnerable” to bullying.  Speakers responded that there are more opportunities for bullying now due to new technologies Continue reading “Australian roundtable podcast on workplace bullying”

Looking for the causes of workplace harm can change one’s world view

The New York Times reported on 17 May 2010 that psychologists have started considering the causes of workplace stress.  About time!

The report says that

“Employees are unhappy about the design of their jobs, the health of their organizations and the quality of their managers..”

and that unhappy workers have a high risk of heart attacks and depression.

The article is principally an interview with the author of a new personnel management book that identifies that performance reviews are a generator of unhappiness and stress.  This concept has been circulating for some time and goes part way to making workplaces safer.

Job design, mentioned above, can be broadened to include how people are managed.  Personnel management and human resources (HR) are a crucial element of any business but the NYT article indicates a growing realisation that the foundations of this management, how jobs are designed, have generated some of the hazards that HR is now tasked to control. Continue reading “Looking for the causes of workplace harm can change one’s world view”

Artificial intelligence in safety

For safety management and the profession to progress, the information horizons must broaden.  Particularly in Australia, safety research runs the risk of developing upper-class chinless inbreds as, in many cases, it is divorced from reality and often does not look beyond the horizon both in distance or time.  But research work in other disciplines may have applications in the safety profession.

The work of a doctoral student at the University of Technology Sydney (UTS), Xun Wang, may provide some indication of new tools that safety & HR managers could be using in the future. Continue reading “Artificial intelligence in safety”

New OHS Codes and Regulations for Australia

On 20 May 2010, SafetyAtWorkBlog mentioned the “challenge” of harmonising OHS approaches to bullying and harassment.  This morning Safe Work Australia provided a list of the Code of Practice and Regulations that are being developed as part of the OHS harmonisation process:

Model Regulations

  • “Licences – general e.g. asbestos and high risk.
  • Workplaces –first aid, personal protection equipment and emergency management.
  • Plant – general.
  • Chemicals – inorganic lead, asbestos, labelling, safety data sheets and major hazard facilities.
  • Other hazards – manual tasks, Continue reading “New OHS Codes and Regulations for Australia”
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