Category: quality of work

EY report shows a business model that generates serious job stress

In 2022 a young employee of EY died by suicide after a work function. EY announced an independent review of EY Oceania’s workplace culture and that the report would be publicly available. That report was released on 27 July 2023. EY’s response was good crisis management, but the public release is beyond what many companies would do, so EY’s transparency in this case should be acknowledged.

The report written by Elizabeth Broderick‘s company offers good news for EY. There is a high level of satisfaction, but results in the 80 percentages or some 90 percentages still allow for a significant number of personnel who are dissatisfied, harassed, bullied, and/or mentally stressed. It is not unreasonable to accept the EY report as being indicative of the workplace cultures of hundreds or thousands of similar businesses.

This report needs to be read widely and thoroughly by any Human Resources (HR), Executive and occupational health and safety (OHS) professional. The following article scratches the surface of this significant investigation.

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Psychosocial risks may need a new type of activism

Excessive working hours are a known occupational health and safety (OHS) hazard, both physically and psychologically. But when the excessive, excessive? When do these excessive hours start to create harm?

A recent article by the Centre for Work Health and Safety clarifies, confuses and may startle.

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OHS and exploitation

Work-related harm is often generated by exploitation, but exploitation is a term rarely used by the occupational health and safety (OHS) profession. If it was, the OHS approach to harm prevention may be very different, especially now that a safe and healthy working environment is a fundamental right.

Perhaps the omission of exploitation is not that surprising. It is often seen through the lens of industrial relations, and a flexible demarcation often exists between IR and OHS. It is important to note that the International Labour Organisation’s Glossary of OSH terms also fails to include exploitation though it is from 1993.

However, a recent report from the Grattan Institute, Short-changed: How to stop the exploitation of migrant workers in Australia, does discuss workplace health and safety as an element of worker exploitation.

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OHS and the weekend newspapers – 1

This is the first of, hopefully, many articles about what some of the weekend newspapers and media say about issues related to occupy national health and safety (OHS). It will not be comprehensive but short takes on what I see in the newspapers.

[Note, the article below mentions suicide and workplace bullying]

Workload and Suicide

It has been a year since an employee of the Victorian Building Authority, Rob Karkut, died by suicide. According to The Age (May 13, 2023, [paywalled] his suicide occurred:

“…amid intense pressure from the authority’s managers to meet ambitious inspection targets. A litany of failings within the organisation have been exposed since his death.”

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OHS tidbits from the latest Productivity Commission Report

On March 17 2023, the Australian government released the Productivity Commission’s latest 5-year Productivity Inquiry report. At well over a thousand pages, few people are going to read it to the level it deserves. Nor will I, but I have dipped into it and found a couple of important comments that relate directly to the management of occupational health and safety (OHS).

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When empathy is also harmful

One of the favoured characteristics of a successful corporate leader is empathy for those under one’s duty of care. The logic is, if you care about your workers, you will look after them and prevent them from harm. But in some jobs, the empathy needed to do the job well also exposes workers to psychosocial harm. This issue of vicarious trauma is an element of our increased attention to workplace mental health and is receiving global attention.

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Is psychosocial harm always preventable?

Occupational health and safety (OHS) in healthcare is a unique experience. Patient care and patient safety seem to override the OHS duties for healthcare workers. This is understandable given the culture and purpose with which people work; however, it is short-sighted, especially on the issue of mental health at work.

A new book on burnout (yes, another, and there are even more) was published recently on the issue of preventing burnout for healthcare workers, written by John Halbesleben. This 2nd edition has a slightly revised title to reflect the changing emphasis on mental health at work.

Halbesleben writes that the first edition from 2009 tried to convince readers that burnout was an occupational risk. Since then, that fact is now accepted, and not just because of the coronavirus pandemic. He writes:

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