Boeing’s failures illustrate fundamental flaws in modern business values

Andrew Hopkins’ new safety and management book has landed. It is perhaps his most powerful critique of modern safety-related corporate management as he identifies “big picture” socioeconomic and political factors that directly affect executive decisions. By examining the 737 MAX aeroplane crisis of over 340 customer deaths that Boeing could have prevented, Hopkins discusses the hazardous managerial ideologies that have been idolised and are likely to be present in most companies created in the last 40 years.

The book has aviation in the title, but this is far more than a book about aeroplanes.

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We can build better safety from the decline of the free market

Business ethics has never been a significant focus of occupational health and safety (OHS) organisations or regulators beyond what the law says. OHS advisers in companies and through consultation constantly address ethical or unethical behaviour, even though this is rarely discussed at the academic level or outside of the possibility of prosecution. Over the last four decades, neoliberal ideology and policies have given OHS only grudging attention, if any at all. Neoliberalism is gaining more attention in the OHS literature as the socioeconomic and political sources of hazards are finally receiving serious attention. However, most OHS people cannot remember a world before neoliberalism. It is important to remember that trust in the “free market’ on which neoliberalism was built, the promises of wealth for all, and reflect on how worker health and safety suffered.

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Mental health, neoliberalism and trade union myopia

The Australia Institute is a progressive (Left-leaning) research institute that recently commemorated its 30th anniversary with a book called “What’s the Big Idea?” Contributors are compatible with the Institute’s ideologies, but some chapters overlap with occupational health and safety (OHS).

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Business values and OHS impacts

No one outside occupational health and safety (OHS) talks about OHS. Outside of scandals and disasters, OHS is a fringe consideration, especially in the media—social and mainstream. So, OHS needs to insert itself into mainstream conversations. The column by economics journalist Ross Gittins in The Age newspaper on September 23, 2024, says much about OHS without mentioning it.

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“…the system isn’t broken. It was built this way” – Grenfell Tower and OHS

The inquiry report into the Grenfell Tower fire has yet to be seriously considered from the other side of the world. However, the report is being mentioned in Australia’s emergency services and fire sectors.  The inquiry has been thoroughly followed and analysed in the United Kingdom, and many excellent summaries have been published in newspapers, books, and podcasts. Australia’s cladding debate has not been to the same extent as the UK. Still, the UK’s structures, policies, processes, business ethics and neglect are certainly mirrored in Australia, which directly impacts how workplace health and safety operates here.

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We must understand the social pressures on employer safety decisions

There is a cost-of-living crisis in large parts of the world, there is a climate emergency, there are wars and political instability and insecurity everywhere. Why is occupational health and safety (OHS) still considered important? Well, it isn’t really when compared to these global and existential crises, but that is the microcosm in which we operate. However, this does not mean we should withdraw into our safety shells and ignore the world. We can’t; the world intrudes on our microcosm and affects us directly and indirectly.

So, it is useful to understand how pressures external to our work and workplaces affect our choices and the choices of employers.

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A broad perspective on Work, OHS and Mental Health

A whole generation of workers has grown up believing that if they are having a hard time at work, if they are not coping with the workload or the sexual advances of their boss, or their difficult workplace, or the discrimination they feel about their gender or their sexuality, that it’s their fault, and it’s their problem, and therefore, it’s their role to solve and fix it. But there were generations before the current one, and I’m from one of those earlier generations. When I started work, there was good work and safe jobs, and there were social movements for women’s rights, and then gay rights and dignity at work, and respect at work. It was far from a paradise, but there was exciting progress and lively, challenging debates and social protests. A little of that passion has returned this decade, but more is needed.

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