Category: Burnout

HR inching its way to an OHS epiphany

A new Human Resources (HR) article shows some promise in addressing the institutional factors that lead to poor mental health in workers.

The website for Human Resources Director asks, “Should HR be concerned about employee economic insecurity?” I would ask, “how can it not be?” given that Australian research over the last twenty years and international research since early last century has identified that job insecurity is one of several major factors in poor mental health for workers and other occupational health and safety (OHS) outcomes. HR should also be anticipating a renewed duty of care from the upcoming national OHS regulations on psychologically healthy workplaces.

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Will workplace psychological regulations work?

Recently the Victorian Government released its proposed Occupational Health and Safety Amendment (Psychological Health) Regulations supported by a 106-page Regulatory Impact Statement (RIS) written by Deloitte Access Economics. Public consultation and submissions are welcome up to the end of March 2022.

These regulations have been promised by the Victorian Government for some time and are likely to be debated in Parliament later in this (election) year. The RIS raises substantial questions, but the Regulations stem from primarily a political decision, so those political promises need to be examined.

This is the first of a series of articles on psychological health and the proposed regulations over the next few days.

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We know how to prevent burnout but we have little desire to change

Probono Australia is reporting that employee burnout is on the rise. Burnout is increasingly being used as an alternative term for mental ill-health or stress at work. The report on which the writer based their article is not surprising, but the recommendations are. The subheading for the article is:

““Structural and cultural shifts, not wellness initiatives, are needed to address the chronic workplace stress of burnout.”

But the article also pulls together other workplace mental health factors:

“The rise of digitisation has brought with it a need to  ‘always be on’ and, with that, employee work-life balance has become harder to maintain. It was this type of ‘24/7 access to employees’ thinking, the study found, that led to burnout.”

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A good job is also a safe job

At the moment, “The Great Resignation” remains a United States phenomenon, but part of that movement involves a reassessment of one’s job. Is it a good job? Is it meaningful work? Is it a good job now but likely not in the future? I would include my occupational health and safety perspective (OHS) and ask if it is a safe job, but I accept that my perspective is far from universal.

Recently Sarah O’Connor wrote in the Financial Times about the importance of having a decent boss. She wrote that

“Economists are increasingly of the opinion that the quality of jobs matter as much as their quantity”

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Danger Money corrupts OHS

The traditional manner for employers to get unsavoury or hazardous work tasks done is to offer more money. This is referred to as Danger Money in some countries and Hazard Pay in others. There has been a resurgence in Danger Money during the COVID-19 pandemic, offered by some employers and requested by some workers and unions. This negotiation is a collaborative avoidance of both groups’ occupational health and safety (OHS) obligations and should be opposed vigorously by OHS associations and advocates.

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Bad work “habits” are part of the problem

The headline immediately caught my attention:

“Five bad habits to dump before resuming work”

Australian Financial Review, January 4, 2022

Such is the power of the click-bait headline.

This article is aimed at middle managers and those working from home. It is in the Australian financial/business newspaper so articles about individual empowerment and entrepreneurship rather than structural change are expected. The article above is a classic example of the Australian Financial Review’s approach to workplace health and safety matters: a newspaper with significant influence on business leaders and executives but one that rarely quotes or approaches occupational health and safety (OHS) experts.

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Banyan Health Group responds

Earlier this week, I paused an article on corporate burnout which used a media release from the Banyan Health Group as the catalyst. The group chose not to respond to some challenging questions but later reversed their position. Below are the responses of Ruth Limkin – CEO of The Banyans Healthcare Group to those questions. I thank Ruth and her team for their support

SAWB: The media release mentions chronic stress risk factors of “increased absenteeism, disconnected employee relationships, heavy workload and tight deadlines” and “longer hours”.  The World Health Organisation has written that “Burn-out refers specifically to phenomena in the occupational context and should not be applied to describe experiences in other areas of life”. What can an executive manager do to reduce or eliminate these factors and thereby reduce the need for personal psychological interventions? Should the businesses change the way they do business and change the expectations that they place on executives?

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