Looking at the root causes of workplace violence

Workplace incidents and injuries often occur as a result of inadequate resourcing in staff and time but few OHS consultants are comfortable recommending to clients that additional staff are required or that shifts should be reconfigured or, possibly, that a certain business activity (or the business itself) should be cancelled. Yet identifying the “root cause” and eliminating the hazard is the aim of the safety profession and, sometimes, a legislative obligation.

A blog article from the National Institute of Occupational Safety & Health in the United States illustrates many of these issues. In a post entitled “Assaults on Nursing Assistants” unacceptable levels of assault and biting were experienced by aged-care nurses in one survey sample. But the blog not only reported the research results, it recommended some control measures:

“Improving staffing levels may reduce the risk of assault by reducing workload demands and allowing staff more time to spend with each resident and avoiding the need to rush care.” (emphasis added)

These seem sensible control measures in this work situation but will any business really take the recommended actions based solely on safety concerns? Continue reading “Looking at the root causes of workplace violence”

Queensland safety magazine released

The Queensland Division of the Safety Institute of Australia regularly produces a newsletter/magazine of consistent quality and the November 2010 edition is available online.

This edition includes an article by Warwick Pearse on the Montara oil spill. Pearse did not have the luxury of access to the final reports or government’s response but he makes sound recommendations.

Kevin Jones

Montara oil spill report finally released

On 24 November 2010, the Australian Government finally released the investigation report into the 2009 Montara oil spill in the Timor Sea that has similarities to the oil rig explosion of BP in the Gulf of Mexico in 2010.

The Energy & Resources Minister, Martin Ferguson, has sat on the report since the Board of Inquiry presented its findings in June 2010 even though there could have been industry-wide safety and design lessons. Significantly, the report was released after the recent Federal election and, according to the Minister’s media release, has found :

“At the heart of this matter is the failure of the operator and the failure of the regulator to adhere to this regime. Montara was preventable. If either – or preferably both – PTTEP AA or the Northern Territory Designated Authority had done their jobs properly and complied with requirements, the Montara Blowout would never have happened.”

For those readers in America and the Gulf of Mexico, these words may echo what they have heard only a few months ago.

The Government response supports the Report’s finding states:

“…that PTTEP AA’s widespread and systemic procedural shortcomings were a direct cause of the Montara incident. In addition, the Report identified concerns relating to the integrity of the remaining wells (H2, H3, H4 and GI) at the Montara Wellhead Platform. The Commissioner concluded that PTTEP AA did not achieve proper control of any of the five wells at the Montara oil field, and that PTTEP AA’s internal systems were insufficient to achieve a high quality of assurance in respect of well operations.” [link added] Continue reading “Montara oil spill report finally released”

Controlling Christmas party risks is a year-round activity

Every year, around this time, law firms and OHS regulators release statements and good OHS advice about the risks of Christmas and end-of-year work parties. But companies who wait until now to introduce control measures and policies for the risks of occupational violence, sexual harassment and reputational damage have, largely, missed the opportunity to effectively manage these risks.

The need to enforce safe behaviours at work functions is not a seasonal process but one that is integral to the establishment of a safe workplace culture the year round. This is not to say that a friendly reminder is not useful but, if managed well, it should be nothing more than a reminder.

Of all the OHS advice for parties, Workplace Health & Safety Queensland is most succinct:

“remind staff about workplace policies in particular bullying, sexual harassment and discrimination

serve alcohol responsibly

provide food and non-alcoholic drinks Continue reading “Controlling Christmas party risks is a year-round activity”

The intersection of OHS and public liability becomes more urgent

In mid-November 2010, a gymnasium in Queensland was fined A$70,000 following the death of a 19-year-old Michelle Maitland. Ms Maitland fell and hit her head on a part of the floor that was not covered by a safety mat. The case has been regularly reported in Queensland media since the death in June 2009 and the reports provide additional details of the fall and the hazard control measures that could be considered.

Workplace Health & Safety Queensland was unable to provide SafetyAtWorkBlog with details of the case or comment as the gymnasium has lodged an appeal against the judgement.

This tragic death is the latest illustration of a challenge that businesses and OHS regulators have faced regularly – the line between public liability and occupational health and safety law. Businesses have applied a rule of thumb where injuries related to work activities are OHS matters but risks presented to customers or visitors who are in the workplace have been dealt with through public liability insurance. The Maitland case shows that businesses may face an insurance payout as well as an OHS prosecution.

The significance of this demarcation will greatly increase with the introduction in Australia of new laws that redefine a “workplace” as wherever work is being undertaken. Continue reading “The intersection of OHS and public liability becomes more urgent”

Lessons Learnt…?

I would like to pose a question, or questions: are OHS professionals and the community in general, in all honesty, learning and applying the lessons we are being taught from workplace events?

Are we, or our organisations, being truly effective in preventing the recurrence of events in our workplaces, work processes or activities?

Do we, in truth, actually prevent risk before it has the opportunity to arise, or do we at best eliminate it once it does?

Most, if not all, will answer “yes, yes and yes”. And mean it. But let us take a good, hard look in the mirror.

Almost every day, most of us will become aware of another work-related fatality, another court case won or lost, another event which has resulted in significant harm to person, property, environment – or a combination thereof. What makes these events of note? Continue reading “Lessons Learnt…?”

Half price psychosocial hazard books

Rarely does SafetyAtWorkBlog recommend the purchase of books but Federation Press is offering 50% off any Willan Publishing titles through to 17 December 2010. For those unfamiliar with this publisher, below are some of the titles that are relevant to occupational health and safety:

Safety Crimes by Steve Tombs and David Whyte

Workplace Violence by Vaughan Bowie, Bonnie Fisher and Cary L Cooper

Violence at Work by Martin Gill, Bonnie Fisher and Vaughan Bowie

There are many other titles concerning social issues which may be of relevance to some industrial sectors.

Kevin Jones

Note: SafetyAtWorkBlog occasionally receives review copies from Federation Press but with this special offer, a selection of books have been purchased.

Category: risk

Looking at the root causes of workplace violence

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Queensland safety magazine released

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Montara oil spill report finally released

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Controlling Christmas party risks is a year-round activity

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The intersection of OHS and public liability becomes more urgent

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Lessons Learnt…?

I would like to pose a question, or questions: are OHS professionals and the community in general, in all honesty, learning and applying the lessons we are being taught from workplace events?

Like this:

Half price psychosocial hazard books

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I would like to pose a question, or questions: are OHS professionals and the community in general, in all honesty, learning and applying the lessons we are being taught from workplace events?

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