Recently the Victorian Women Lawyers conducted a seminar into the outcomes of Victoria’s Royal Commission into Family Violence. SafetyAtWorkBlog attended even though the topic seems, initially, to have a tenuous link to occupational health and safety (OHS). Family violence is relevant to OHS through its influence on workplace mental ill-health, productivity and the need for cultural…
The Spring 2016 edition of National Safety magazine includes a cover story on leadership written by me. In it John Lacey insists that safety leadership begins at the top. This position is supported by many business and occupational health and safety (OHS) advocates but this seems to me to be based on a misunderstanding of leadership.
In response to a question about leadership in small- to medium-sized businesses, Lacey said that leadership “applies to all”:
“[Leadership] is not different but how to apply it will be different. The start must be from the top down. The basic values, behaviours, knowledge and systems will be defined by the organisation no matter how large or small it is.”
This is remarkably like safety culture and my response is that leadership can be displayed by anyone at any level of a company or society and can manifest at any organisational level. The fact is that it is easier to sell a commodified leadership to executives as they are expected to show leadership in times of crisis or stockmarket uncertainty and most of us translate that into leadership of safety.
Leadership, as with most elements of OHS, takes time and effort – sometimes over generations. This is particularly so with anything concerning corporations that are wary of change unless that change supports profit and shareholder returns. (I would argue safety increases profits and company value but this is an argument than struggles for traction)
The most abused aphorism used to justify this focus on executive leadership is that “a fish rots from the head down”. Nonsense. As this website states, it is the guts of a fish that rots first.
The attention given to senior executive leadership is an organisational echo of the economic trickle-down theory which has been roundly dismissed as flawed and, in some instances, has contributed to increasing socio-economic inequality.
Lacey acknowledges that anybody within an organisation can lead although leadership starts from the top. He supports my contention that leadership occurs at all levels of a business and that actions show leadership and safety, probably, more effectively and cheaper than any training session. Lacey says
“…even the gesture of picking-up litter or wearing the correct [personal protective equipment] in front of others in the work team can be seen as a form of leadership. Leading by example is an old but such a true saying.”
These actions are the best way of improving workplace safety and showing leadership, and for the least cost. Safety should be improved by actions rather than PowerPoint.
[Note: please support National Safety magazine if you can. It is not available online and only through subscription but it is one of the few hard copy OHS magazines left in Australia and one of the few, if not the last, that actually pays its writers (not as much as we’d like but that’s the continuous battle of the freelance writer). This stance is keeping advertorials at bay and gives National Safety an integrity that is often missing in other safety publications]
When talking about workplace health and safety there is almost always questions about why one type of workplace hazard is given more priority than others. This is most common in discussing the neglect of mental health and psychosocial issues in comparison to incidents that result in physical 
injury or death. The reasons given are almost always social ones, external to the workplace. A commentary in The Guardian newspaper for 1 November 2016 by David Conn adds another reason.
Parts of the English community have been calling for an inquiry into the “battle of Orgreave” which occurred in 1984 during the miners’ strike. This call was strengthened following the findings into the Hillsborough disaster and the cover-up by police. Orgreave campaigners were given hope by statements from the UK parliamentarian Therese May, upon becoming Prime Minister.
On 31 October 2016, the Home Secretary Amber Rudd told Parliament that no inquiry at all will be held into the event at Orgreave over which protesters were taken to Court in a prosecution that fell to bits after police evidence was found to be “unreliable”..
What is most pertinent to OHS is this comment from Conn:
“Rudd declared there was not a sufficient basis for an inquiry, partly because nobody died at Orgreave, as if this is the bar now being set for whether wrongdoing should be held to account.” (Emphasis added)
Rudd’s original statement said this:
“Despite the forceful accounts and arguments provided by the campaigners and former miners who were present that day, about the effect that these events have had on them, ultimately there were no deaths or wrongful convictions”
The Orgreave campaigners accepted that no one died on the day of the incident but that did not seem to be the point of the campaign. The allegation is that the conduct of the police generated unnecessary harm. Lives were ruined, families broken. The campaign was for justice.
Rudd establishes a moral benchmark that only fatalities generate official inquiries. Mental health and the impact of traumatic events get a lower billing. This reflects a similar approach to workplace incidents and harm. Broken legs get more attention than broken heads yet it is fair to say legs heal faster.
Fatalities, in some ways, are easier to manage because there is no disputing that death has occurred, only how and why. Trauma, mental illness, psychosocial problems are more complex as the illness themselves are often disputed or, at least, the extent of harm is disputed. Such psychosocial conditions also have a greater potential to reveal uncomfortable organisational truths such as poor management, poor leadership, exploitation, incivility, disrespect and abuse.
The U.K. Government venerates its political leaders but continues to show poor leadership in areas that could extend political careers (let’s acknowledge that motivation) as well as restoring faith in the political process, which is suffering badly around the world, and providing comfort to its citizens.
Governments are shy of inquiries, particularly independent ones, for many reasons, including cost, but they miss the fact that even though inquiries provide findings, it is often the exposure that provides greater benefit than the list of recommendations in the final report. This is evident from many of the continuing inquiries into child sex abuse by church leaders and others.
Governments, safety regulators and businesses need to accept that psychosocial hazards and incidents have as much merit for investigation as do physical injuries. Ignoring this perpetuates the harm and compounds the inequity and injustice which impedes resolution and the continuous improvement that society expects and OHS legislation requires.
As Australia’s Safe Work Month closes, the media is focussed on the four fatalities at Dreamworld theme park in Queensland. That situation is complicated as, although the incident is being investigated partly under Work Health and Safety laws, the decedents were visitors to the workplace. On the other side of the continent in Perth, prior…
Following, ostensibly, the Four Corners exposé of labour hire exploitation in Australia last year, the Victorian Government established an inquiry. That Inquiry’s final report has been released with lots of recommendations, several pertaining to occupational health and safety (OHS). The Government’s media release response is HERE. The main recommendations related to OHS are: I recommend…
Late yesterday four adults were killed on the Thunder River Rapids ride at the Dreamworld theme park in Queensland Australia. Investigations are ongoing and it was only recently that the names of some of the victims were released. The first few days after any fatality are confusing as new information is uncovered, old concerns are voiced and our sympathies for the dead expressed. However there are usually some comments that are unhelpful, and this morning was no exception.
ABC Radio’s AM program led with a report called “Union expresses concerns to Queensland safety regulator about Dreamworld rides”. In the report Ben Swan, Queensland Secretary of the Australian Workers Union says that the union raised safety and maintenance concerns with the company running DreamWorld, Ardent Leisure Group, earlier this year. Swan said that the concerns involved maintenance regimes and equipment but did not specify that Thunder River Rapids was part of those concerns.
Swan was at pains to not distract people from the incident investigation yet his readiness to be interviewed did just that. The union could have made its point about past safety concerns by pledging to cooperate with official investigations by the Coroner and Work Health and Safety Queensland.
Lawyer, Sugath Wijedoru was interviewed by AM over an incident at the theme park in April 2016 that involved his client. The incident involved a different ride and different circumstances.
Swan’s and Wijedoru’s comments and the structure of the AM report, imply that there was a systemic OHS problem with the theme park’s administration but how does this help the investigation less than a day after the deaths? Does this add to the grief and trauma of the relatives who have only just been informed of the deaths, or provide comfort? DreamWorld may have systemic safety management problems but identifying this is the role of the investigators.
The information that Swan, Wijedoru and others have about the Thunder River Rapids ride and Dream World’s OHS practices generally is sure to be of interest to the investigators, regulators and Courts but did they need to comment within 24 hours of the tragedies? Who did this help?
The report also end with the reporter Katherine Gregory reminding the listener that
“there is no national regulator for theme parks in Australia. Instead it is managed by each jurisdiction.”
The implication is that there should be one. Why? The only National OHS regulator Australia has is Comcare and that only covers a selection of workplaces and industries. The fact is that Australia has no national regulator of workplace safety in the manner of other countries. OHS is almost always dealt with by the States which makes the concluding comments curious and unnecessary.
Mainstream media feels the need to report news and the deaths of four people on an amusement ride is certainly news but does it need to encourage speculation about incident causes at the time that the company is trying to work out what happened and address the concerns of its workers, various investigators are only just getting the level of access to the scene they need, and relatives are finding out why some of their family are not coming home?
October is National Safety Month in Australia and episode 5 of the Cabbage Salad and Safety podcast discusses a range of topics to mirror the diversity of National Safety Month.
Siobhan Flores-Walsh and myself talk about:
The Gender in Safety conversation is one that I intend to expand upon in the coming weeks and is useful to notion relation to the increasing number of “women in safety”- type events.
This podcast is a mixed bag but I am interested in hearing your thought on the podcast and the topics it contains so post a comment here or email me.