An executive decision leads to over six deaths

“Don’t put all your eggs in the one basket”.  The first time we hear such a saying is likely to be from our parents or our grandparents but it could equally apply to all the applications of risk management.  Clearly someone at Sundance Resources forgot this wisdom when its board members boarded a plane in … Continue reading “An executive decision leads to over six deaths”

The importance of handling professional complaints professionally

Any member of any profession can be subject to the complaints process of that profession’s governing body.  A complaints procedure is an essential element of any organisation.  In fact, one could argue that the professionalism and maturity of an organisation can be judged by how that organisation investigates and handles a complaint. Not only must … Continue reading “The importance of handling professional complaints professionally”