Where can I get my own Cynthia Carroll?

The June 2012 edition of the Harvard Business Review includes a fascinating article (extract online ) on safety by the controversial CEO of Anglo American, Cynthia Carroll.  The whole article is well worth reading but there was one element that I found particularly interesting, Carroll’s mention of zero harm.

Carroll visited operations in South Africa where Anglo American employed 86,000 people from various cultural background s and literacy. She writes:

“When I visited the operations, my conversations with local managers were frustrating. Safety was improving, they assured me, but it would never be perfect. My goal of zero harm was simply not achievable. The head of our platinum operations at the time insisted repeatedly, “Cynthia, you just have to understand…” As I talked to people and examined the facilities, I wondered how much authority someone who is underground for hours on end, with a shift supervisor right behind him, really has. I questioned whether a line worker had the power to put up his hand and say, “I’m not going to do this, because it is unsafe.””

Following a fatality on the day of her visit and in conjunction with the safety concerns she had, Carroll closed the Rustenburg platinum mine for a structural safety makeover. Continue reading “Where can I get my own Cynthia Carroll?”

Latest Andrew Hopkins book focusses on engineering decisions

The latest Andrew Hopkins book steers clear of analysing corporate leadership, and this is a good thing.  Australian National University sociologist, Andrew Hopkins, has established an international reputation for his enlightening analyses of the failures of organisational culture in major disasters but his latest book, Disastrous Decisions: The Human and Organisational Causes of the Gulf of Mexico Blowout, purposely leaves leadership out.

This may disappoint many but Hopkins says that

“The critical role of top leaders in accident prevention cannot, however, be overstated.  It is they who must learn from major accidents and, unless they do, nothing can be expected to change.

There is one group of decision-makers that has received rather less attention in accident investigations: office-based engineers.” (page 8) Continue reading “Latest Andrew Hopkins book focusses on engineering decisions”

Safety leadership and culture require accountability

At the recent Safe Work Australia Awards, the Minister for Workplace Relations had a dig at “safety culture“, according to an article from the National Safety Council of Australia.   Bill Shorten said :

“It is not the systems or the fancy talk about culture that will save people’s lives.”

This has been interpreted by some as Shorten disparaging the advocates of safety culture.  I agree that safety culture can be used as a euphemism for “Act of God” and therefore take no preventative action but safety culture is not designed by Gods, it is designed and implemented by Chief Executive Officers and Boards of Directors, often under the rubric of “leadership”. Continue reading “Safety leadership and culture require accountability”

Just workplace hardship

Yossi Berger writes:

We’re all familiar with the notions of focus and attention, and selective attention.  We’ve all experienced how difficult it can be to attend to target information when background noise is distracting.  The issue can be referred to as the signal-to-noise ratio.

I often find its effects in discussions with managers and workers during workplace inspections.  That is, I hear animated discussions of hazards, of risks, of risk assessments and risk management and various systems and theories.  The conversations over flow with these concepts whilst most of workers’ daily problems aren’t even raised, they don’t reach the level of a signal.

Thankfully in most workplaces, most managers and most workers have not experienced any fatalities.  By far most of them will not have experienced or witnessed a serious injury or serious disease.  Nor have most experienced their local hazards actually seriously hurting anyone.

But most workers will have experienced some dangerous working conditions, mostly not mortally dangerous, but dangerous.  Continue reading “Just workplace hardship”

New Tooma OHS book augurs well for the rest of the series on due diligence

Tooma is a leading figure in Australia’s analysis and application of occupational health and safety (OHS) laws.  He has also been a regular author for publisher CCH.  His latest book on workplace health and safety is entitled “Due Diligence: Duty of Officers”. 

The process for harmonisation of OHS laws in Australia continues to be a rocky one but there are some elements emerging that, even if the laws are not applied in each State, will change the way that OHS is perceived in workplaces.  The increased involvement and accountability of senior managers has been a prominent concern through the review process and is a valid starting point for this new series of books.

Tooma writes in the Preface that the series is designed for the “busy executive” (Is there any other kind?) as an explanation for the tone and structure of the book.  The book is what has been traditionally described as an “easy read”.  I take this as meaning a clean, well-spaced font, minimal footnoting and cross-references.  There is a good use of graphics and tables but sometimes the short case studies or examples break up the page too much in such a small formatted book. Continue reading “New Tooma OHS book augurs well for the rest of the series on due diligence”

Accuracy on OHS laws, services and products is essential

The following article illustrates how important it is for companies to maintain accuracy when writing a media release about safety laws.  The internet allows for inaccuracies to become widely distributed and for these to gain some legitimacy through the re-publication on various OHS, magazine and news websites.

Asbestos Audits International issued a media release in early April 2012 stating the following:

“On January 1st, 2012, new Australian Model Health and Safety legislation came into effect dictating workplace buildings constructed before 2004 must have an asbestos audit. The legislation outlines building owners, building managers and property managers are responsible for these audits. Continue reading “Accuracy on OHS laws, services and products is essential”

Safety profession needs to counter the influence of the red tape ideologues

Australia’s safety profession has a considerable challenge over the next few years, one for which it seems to be poorly prepared.  The challenge comes not from new occupational health and safety (OHS) laws or new hazards but from entrenched ideologies.  As the country moves to an increasing political conservatism, safety needs to prove it is as important as other issues, such as productivity and job creation,  by vying for political and corporate attention.

The challenge  is that the Australian conservative political parties are ideologically opposed to almost ANY laws that could possibly impede economic growth and they believe that occupational health and safety laws impede growth by disrupting work and adding unnecessary operational costs.  This is not the reality but the ideology is so ingrained into conservative politics that the safety profession will gain very little traction in the next few years without a strategy to contest this ideological fantasy.

The conservative Liberal Government in Victoria forestalled introduction of the model Work Health and Safety laws to undertake an assessment of the economic impacts of the laws on the State’s businesses, despite an assessment having already occurred through the regulatory impact process.  The review had a tenuous justification but served the political purpose of distancing the conservative politicians in Victoria from the Labor Party that is in power federally.  The review also plays to its traditional business sector supporters indicating that the Liberal Party takes potential regulatory impositions seriously.  It is believed the report of the review undertaken by PriceWaterhouseCoopers is now with the Victorian Government for its consideration.
Continue reading “Safety profession needs to counter the influence of the red tape ideologues”

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