Management – Page 13 – SafetyAtWorkBlog

Is capitalism anti-safety? Systemic failures in oil industry

The Wall Street Journal and other media around the world have reported on systemic failures of the global oil industry and government regulators identified by the National Commission on the BP Deepwater Horizon Oil Spill and Offshore Drilling. These articles are based on the release of a single chapter, Chapter 4, of the final report due for release on 11 January 2011.

A media release from the Commission includes the following findings from Chapter 4

“The well blew out because a number of separate risk factors, oversights, and outright mistakes combined to overwhelm the safeguards meant to prevent just such an event from happening. But most of the mistakes and oversights at Macondo can be traced back to a single overarching failure—a failure of management. Better management by BP, Halliburton, and Transocean would almost certainly have prevented the blowout by improving the ability of individuals involved to identify the risks they faced, and to properly evaluate, communicate, and address them.”

“. . .the Macondo blowout was the product of several individual missteps and oversights by BP, Halliburton, and Transocean, which government regulators lacked the authority, the necessary resources, and the technical expertise to prevent.”

“The blowout was not the product of a series of aberrational decisions made by rogue industry or government officials that could not have been anticipated or expected to occur again. Rather, the root causes are systemic and, absent significant reform in both industry practices and government policies, might well recur.”

“What we. . .know is considerable and significant:

each of the mistakes made on the rig and onshore by industry and government increased the risk of a well blowout;

the cumulative risk that resulted from these decisions and actions was both unreasonably large and avoidable; and

the risk of a catastrophic blowout was ultimately realized on April 20 and several of the mistakes were contributing causes of the blowout.”

The significance of these quotes is that the Commission is critical of an industry and not just a single company. Continue reading

New public sector bullying guideline

In late-December 2010, the State Services Authority issued a new OHS/HR publication entitled “Tackling Bullying“. The guide is aimed squarely at the public sector but should be of interest for any organisation that has a large number of office-based staff.

This guide is a good example of how the OHS guidelines can be tailored to specific industries and circumstances. The “further resources” section also includes a considerable number of hyperlinks to current bullying documents.

Public servants often have a very different approach to psycho-social issues of bullying and stress because the public service is a unique work environment where considerable resources have been traditionally devoted to staff welfare. In some ways, this uniqueness can provide a level of sensitivity to OHS issues that is not reflected in other industry sectors. Continue reading “New public sector bullying guideline”

Undercover Boss is an example of executive alienation

“Undercover Boss” has become a popular television program in many countries over the last few years. The format is fresh and the results revealing. The eyes of each boss are opened to the deficiencies of a business and to the value of the workforce. Each episode ends with the reward of acknowledgement to the workers and new wisdom to the boss.

But the show is also an indictment of the attitudes of, and the management training provided, to senior executives. Why were the employees not being valued by the executives already? How did the executives lose touch?

If business management, corporate structures, and management training was rooted in the reality of work rather than profit, a series like Undercover Boss would never have been possible.

The concept of an executive maintaining a perspective of frontline customer contact is not new. Continue reading “Undercover Boss is an example of executive alienation”

How much significant information do workplace fatalities provide?

Workplace fatalities are terrible, lingering tragedies that generally don’t teach anything new about OHS failures. I couldn’t find anything new in the frightening detail in the article below (dated 14^th December 2010) or in scores of Google searches of industrial/occupational fatalities; though disease fatality epidemiology can be informative.

If all workplace fatalities in Australia were stopped overnight, most workers wouldn’t notice a single improvement in their own workplace. They’d still be working in the same cluster of hazards, useless risk assessments and a regular sprinkling of near misses and daily shortcuts. Despite regulators’ and politicians’ shrieks of dismay at workplace deaths, such fatalities don’t represent the main OHS problem at work.

If any regulator was informed in advance – in some detail – that in a particular industry there would be three fatalities in the next three months (or even intolerable risk) they wouldn’t know how to prevent them. Example? Think of the insulation program, which still has some way to go and a few more surprises in store. Example? Over the next six months there are likely to be 3-6 quad bike-related fatalities in Australia, mostly as a result of rollovers.

Or think of the value of risk assessments: example? Consider the 60,000-80,000 barrels (10,000 tons) of the most dangerous hexachlorobenzene (HCB) waste stockpiled and being repackaged (ultimately, drum to drum) by workers in a primitive work process at Botany Bay Industrial Park, Sydney. One of the world’s largest stockpiles of such dangerous wastes that no one around the world is prepared to handle. This is the only place I’ve ever had to wear two layers of protection to inspect. What has the regulator done? Continue reading “How much significant information do workplace fatalities provide?”

Preparing for occupational violence in fast food outlets

On 17 December 2010, the parents of Luke Adams were abused outside a court in Melbourne, Australia. The mother of the killer of Luke Adams berated the parents after her son received further time in jail.

SafetyAtWorkBlog touched on Luke Adams’ death in an article in 2009 in which we pointed out that several violent deaths had occurred in, and around, fast-food restaurants and yet there is little focus on the role of the restaurants in these incidents.

On 4 January 2011, the media is reporting that McDonalds has issued a security warning to its restaurants after a couple of violent robberies on its Victorian stores in the last few days.

Such acts in fast-food establishments are particularly worrying because of the young age of many workers in the sector. Over this holiday period in Australia, many teenagers experience their first “real” work in fast-food outlets and other than working very long shifts (that’s a different story) the experience should present them with a positive approach to work. Continue reading “Preparing for occupational violence in fast food outlets”

Telling is better than being exposed

Many OHS laws place obligations on employers to notify regulators ( ) of any particularly serious (often defined) incidents. In many jurisdictions regulators are sometimes informed of work-related hospital admissions, for instance, even if employers do not notify. But there is substantial benefit in notifying the regulators early.

Anecdotal evidence shows that by facing up to the reality that an incident has occurred is less costly in the long term as this shows that one is aware of one’s OHS obligations and willing to apply them.

The wisdom of reporting incidents in a timely manner is perhaps illustrated by a 17 December 2010 article in The Age newspaper. It is rumoured that incidents involving apprentice tiler Kane Ammerlaan may not have been reported to the OHS regulator in Victoria, WorkSafe.

Prompt reporting may not have been able to improve Ammerlaan’s situation relating to the fall but investigations into this possibly life-changing incident could have begun much earlier, and when evidence was easier to collate.

Ammerlaan also alleges that:

‘Through my six weeks I was constantly abused. There was a lot of verbal abuse; they’d throw stuff at me; I was shot with a nail gun on a few occasions.”

This may raise, yet again, the safety issue of the treatment of young workers and apprentices; an issue on which the community seems to require regular reminding.

Kevin Jones

Make buying a business a safe choice

A recent prosecution by SafeWorkSA illustrates an odd situation but one of considerable importance.

The media release of 15 December 2010 reports on the the penalties given to Hermes Precisa Pty Ltd (A$24,600) and Salmat Document Management Solutions Pty Ltd (A$22,400) for breaches of OHS law in May 2008. The circumstances of the offence are:

” A male plant operator was working with a large guillotine to remove the spines from stationery, when his fingertips were crushed by the clamp of the machine, necessitating their eventual amputation. He remains employed by the company.

The investigation revealed that the employee had received only verbal training and instruction on the use of the machine, and was required to use a wooden block to square up stacks of papers that were to be trimmed.

SafeWork SA told the court that the wooden block was insufficient to protect the worker’s hand and neither company provided safe systems of work for the task involved. A purpose-built blocking tool that did protect the operator’s hand had been lost a year previously. “

The obvious lesson from the incident is in the last paragraph – maintain safety equipment and replace what is broken or lost.

But the curious element of the prosecution is that it is rare for two companies to be prosecuted and guilty for the one offence. Continue reading “Make buying a business a safe choice”

Tag: Management

Is capitalism anti-safety? Systemic failures in oil industry

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New public sector bullying guideline

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Undercover Boss is an example of executive alienation

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How much significant information do workplace fatalities provide?

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Preparing for occupational violence in fast food outlets

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Telling is better than being exposed

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Make buying a business a safe choice

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