Stress advice that builds on what came before

In occupational health and safety (OHS), as in most things, it is possible to learn more from what is not said than what is said. Recently WorkSafe Victoria released a guidebook for employers on “Preventing and managing work-related stress”. Given the current community focus on stress, health and wellness, discussion of this document’s release has been quite muted. Part of the reason is that, in some ways, the guidebook does not fit with the contemporary health and wellness push.

WorkSafe has been publishing guidance on workplace stress and its subset, workplace bullying, for well over 20 years. It’s Stresswise publication  has been a de facto reference on the hazard and the workplace bullying changes initiated by the ACTU and implemented by WorkSafe Victoria, emerged from. ACTU surveys of its members specifically on workplace stress.

Part of the significance of investigating workplace stress is that the major causes are institutional, that is, the way businesses are managed rather than with the individual’s capacity to cope. It is here that the WorkSafe guidebook conflicts with the common approaches of the wellness advocates.

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Employee welfare must have a “culturally aware” context

iStock_000037261798SmallIn July 22 2014 Dr. Dave Sharar, Managing Director of  Chestnut Global Health, stated:

“Business leaders here and abroad are starting to understand the need for systematic, scientifically proven approaches in alleviating the behaviors and conditions that compromise employee performance.  Managing the stress and the counterproductive behaviors that often result, is critical — but the key to success when engaging different populations in different parts of the world is to place these programs in a ‘culturally aware’ context, which lowers barriers and improves both engagement and outcomes.”

Most of the quote is inarguable and links the management of stress to the management of productivity.  However what was intriguing was the later part of the quote about locating stress management programs in a culturally aware context in different parts of the world.  SafetyAtWorkBlog established a quick dialogue with Dr Sharar about the quote. Below is the result.

A major element of Corporate Social Responsibility has been to try to apply a safety management system across many workplaces that is consistent with a uniform corporate program and values.  How can one address the culturally attuned context while still addressing the core corporate safety values?

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