[This article was written by Helen Borger and was first published in the May-June 2014 edition of National Safety - a magazine of the National Safety Council of Australia. Reproduced with permission. (Links added by SafetyAtWorkBlog editor) ]
A quick online search reveals a plethora of advice and information about choosing the right mood-altering paint colours for office walls and selecting the best beanbags for worksite chill-out spaces. Not to mention the availability of on-site massages to ease employee tension and anxiety.
It’s tempting to make these interventions the centrepiece of workplace mental health and wellbeing programs because they are feel-good, visible signs of management action that are relatively easy to implement.
Although these interventions have their place, when jobs, work processes and workers come under pressure, staff are more likely to be driven up the moodaltering walls than calmed down by them; cobwebs, not workers, are more likely to come to rest on the beanbags in the chill-out spaces; and on-site massages are unlikely to singlehandedly resolve employee tension and anxiety.
The cost of work-related stress in Australia is enormous. Employers are spending an estimated $8 billion per annum on sickness absence and presenteeism due to depression; of this, $693 million per annum is incurred due to job strain and bullying, says Safe Work Australia’s report on psychosocial safety climate and worker health in Australia.
“Regardless of cause, the estimated cost of productivity loss for the most psychologically unhealthy 25 per cent of the Australian workforce was $17.84 billion,” the report adds.
CommuniCorp Group* managing director and principal psychologist David Burroughs says while many organisations understand the complexities of workplace mental health, and are willing to ask the hard questions and genuinely fix problems in their organisations, he still sees many other organisations that rely on employee assistance programs (EAPs) or tertiary interventions, and are looking for quick fixes to very complex problems.
“The reality is there are very few quick-fix solutions when it comes to psychological health in the workplace. You can’t just run [a product] off the shelf and expect it’s going to address the various needs across all the different job roles, job levels and workplaces that are out there,” says Burroughs.
Despite the complexities, he rejects the concern that workplace mental health problems are hard to fix. “We’re asking [employers] to acknowledge what’s actually going on in their workplace. We’re not uncovering problems that aren’t there. We’re not taking a lid off a can of worms,” he says. “The excuse that it’s too hard, or it’s hard to actually spot, or it’s too problematic, is no longer valid … an employer has a responsibility and an obligation to the business and to [their workforce].”
Beyond the quick fix
To avoid tokenistic solutions, Kevin Jones, a work health and safety (WHS) consultant and the publisher of www.safetyatworkblog.com, says it’s necessary to remind workplace leaders that the aim of occupational health and safety (OHS) and its laws is to remove harm at the source. He says often things that bring symptomatic relief, such as massages at desks, have no impact on the cause. More…