Category: business

Economic opportunities in the need to comply

Standards Australia may have been going through difficult financial times but the company that sells the documents created by Standards Australia is doing very well.

The Australian Financial Review on 26 May 2010 (not available online) reported on the continuing growth of SAI Global and the increasingly important role it may play in the United States’s emphasise on compliance.  The AFR reports that the company receives 22% of its revenue from the US and growth in sales is tipped to reach 22% in 2009/10.  So it is a good investment option but its influence may also be important to note for those corporate OHS professionals who operate in a world of compliance, best practice and audits. Continue reading “Economic opportunities in the need to comply”

The risk of being over-policied

The latest OHS podcast from Boardroom Radio reinforces the need to enforce company policies.  The impliacation is that it is very easy to equate legislative compliance with the existence of a policy instead of the implementation of a policy.

The need to keep polices and procedures simple was mentioned but there is the risk that brevity does not necessarily equal clarity.  This links to earlier SafetyAtWorkBlog articles that discuss communication.  It is one thing to have rules, it is another to make sure workers know them and yet another to have faith that they are being implemented.  The emphasis on application and enforcement cannot be stressed enough. Continue reading “The risk of being over-policied”

Is illiteracy a big safety risk?

In a couple of years all Australian States will probably have OHS laws which require active consultation on workplace safety matters.  But how effective will the consultation be if a noticeable part of one’s workforce struggles with literacy?

For many years OHS included a gentle and steady push for OHS information to be provided in Languages Other Than English (LOTE).  Many OHS regulators had Codes of Practice providing guidance on how to communicate safety issues to workers who cannot speak or write English.

The Australian Industry Group (AIGroup) has been running a project on improving workplace literacy for some time.  AIGroup sees literacy as a major impediment to productivity and safety.  The ACTU sees the risks posed to one’s safety predominantly.  On 26 May 2010, AIGroup’s CEO Heather Ridout wrote in The Australian newspaper (not available online) about the project and the workplace risks.  A report from the literacy project has found that “low levels of literacy and numeracy were an issue for”:

Labourers and process worker 45%
Apprentices 25%
Technicians 23%
Administrative staff 17%
IT staff 13%

Continue reading “Is illiteracy a big safety risk?”

“We will trust but we will verify” – upcoming lessons from the Gulf of Mexico

The mass media is full of reports on legal action being taken on behalf of shareholders in BP over the continuing oil spill from the former Deepwater oil rig in the Gulf of Mexico.

An Australian video report was broadcast on 25 May 2010 and a composite article has appeared in The Australian on 26 May 2010 as well as elsewhere. Many outlets are mentioning the law suit (Southeastern Pennsylvania Transportation Authority and Robert Freedman v Anthony B Hayward et al, Court of Chancery for the state of Delaware, No. 5511) but no details of the suit are publicly available at the moment.

Although safety is mentioned as one of the bases for the suit, it is likely that environmental impact will get prominence over occupational safety and that impact on stock value will be of the most concern.   The shareholder outrage mentioned in some of the articles seems to focus mostly on the financial impact on BP share value rather than any moral outrage on environmental impact or dead and injured workers.

BP CEO Anthony Hayward has acknowledged the substantial  “reputational risk” but his comments are almost always reported surrounded by financial bad news.   Continue reading ““We will trust but we will verify” – upcoming lessons from the Gulf of Mexico”

Integrating safety in Lean/Six Sigma

At the recent Safety In Action Conference in Melbourne, Sia Evans was scheduled to speak about integrating safety into Lean/Six Sigma.   The management processes were known to me but I had not associated them with OHS management so her blending of the two was intriguing.

I arranged an interview with Sia a couple of weeks prior to her presentation having met her briefly some time before.  As we were having coffee on a balcony in sunny Melbourne we discussed a broad range of issues including the cultural impacts that Sia’s approach had achieved for her employer, Computershare.

She also showed how occupational health and safety can be improved in a workplace by not talking about occupational health and safety.  Sia’s training programs instilled the importance of safety in employees without some of the baggage that OHS training feels obliged to include.

The interview has been edited into a podcast that can be accessed below.

Please let us know of any issues or thoughts the interview may have raised and I will ask Sia to respond.

Kevin Jones

OHS needs plain language, consultation and corporate engagement

An earlier article today provided a reminder of a County Court judge’s criticism of OHS management-speak in a 2004 decision concerning the death of Robert Sergi on a rail bridge construction project near Geelong.

In response to some of the safety initiatives outlined to the Court by the lawyer for Leighton Contractors Ross Ray SC, Judge Gebhardt said:

“Mr Ray pointed to an array of safety initiatives introduced by his client and a welter of documentation was tendered.

I gained the impression from the documents tendered that some form of managerial “hocus pocus” bewitched the company which sought to satisfy the needs and interests of workers with hierarchical and self-serving layers of bureaucratic “bubble-squeak/’ what Mr Ray described as “complex speak”. When the language is destroyed, reality fades and there is no basis for sound and sensible communication.  Workers are not instruments, but participants and conversation with them should occur on that basis.”

It is fair to expect that a judge would have come across a large amount of legal jargon through their career and that this could be an advantage in trying to translate management-speak but clearly, in the above situation, this is not the case. Continue reading “OHS needs plain language, consultation and corporate engagement”

Important OHS court decisions go unreported

On 20 May 2010 a Victorian magistrate fined an employer over $A500,000 following a workplace prosecution.  Almost all of it went to charity, according to WorkSafe Victoria.

There are several issues raised by Magistrate Vandersteen’s decision:

  • Why to charity?
  • Why the particular charities?
  • Why not allocate the funds to OHS-related organisations or initiatives?
  • Why does the Magistrates’ Court not make court decisions publicly available?

The workplace incident that started this case was that in August 2008, a 40-year-old man had his arm ripped out of the socket when it became tangled in an unguarded post peeler.   He was taken to hospital by an emergency ambulance helicopter where his life was saved. Continue reading “Important OHS court decisions go unreported”

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