business – Page 219 – SafetyAtWorkBlog

Complacency and arrogance are the problems with mine safety in Australia

The signs are not good for the future of BHP Billiton’s safety program. At the Diggers & Dealers conference in Western Australia on 5 August 2009, Ian Ashby, the President of BHP Billiton Iron Ore expanded on his statements some months ago about the poor safety practices at the company’s Pilbara worksites.

According to one media report, Ashby has said that BHP’s safety performance was “generally showing improving trends”. He also said

“We’re looking for systems to eliminate these tragic events….. There hasn’t been any epiphany but we need to increase the intentionality and focus.”

Ashby specified two particular occupational hazards

traffic management, and
“fatigue management to prevent excess working hours”.

In April 2009, Ashby identified the following safety areas as those requiring attention:

Reduce site access;
Improve contractor management;
Enhance existing strategies to prevent excess working hours;
Move rail operations from the Mine Safety and Inspection Act to the Rail Safety Act;
Enhance traffic management standards, and;
Suspend all non-essential work outside daylight hours

Ashby’s presentation to the conference is now available for download.

The concern for the future safety performance of BHP Billiton comes from Ashby statements that, according to the press report, “the root of the problem was a poor attitude towards safety in the Pilbara region.

“There is an element that I don’t like to dwell on, but there is a complacency generally in the Australian workforce and a bit of an arrogance. I think some of that is quite manifest in the Pilbara.”

Ashby must have read the comments by Warren Edney about the lack of “safety brainwashing” in relation to the Pilbara miners. [SafetyAtWorkBlog has tried to clarify Edney’s comments with his employer, Royal Bank of Scotland]

The machismo of mine workers and new mining employers may be part of the issue but, as has been pointed out before, a similar Australian company in the same industry sector in very similar geographies – Rio Tinto – does not have anywhere near the same amount of fatalities even though it draw from the same worker demographics.

The OHS issue at BHP Billiton seems to be developing into a classic study of safety versus production.

It may be useful to note the report in the business section of The Age newspaper entitled “China taking all the ore we can ship: BHP“, a report generated from the same presentation by Ian Ashby at Diggers & Dealers’.

Kevin Jones

Leadership, stress and performance reviews – interview

Graham Winter is an Australian psychologist who was the chief psychologist for the Australian Olympic team and is now an author and business adviser. In August 2009 he has a book released entitled “The Man Who Cured the Performance Review”.

SafetyAtWorkBlog managed to interview Graham last week about the book, stress and safety leadership. The SafetyAtWorkBlog podcast is available for download.

SafetyAtWorkBlog Graham Winter Interview

Kevin Jones

Does a new mobile telephone equal productivity increases?

The largest Australian telecommunications company, Telstra, announced the release today of a new service for mobile telephones aimed at the business sector. Below are some excerpts from the media release:

“Telstra launches new smartphone to power workforce productivity

August 3, 2009 – Business professionals have a powerful new productivity tool at their disposal with the launch of the new HTC Snap on the Telstra Next G™ network.

Available from 11 August, the Snap is a Windows Mobile®-powered smartphone that helps users get the most out of every hour by connecting them with email, their office calendar and the mobile internet in real-time….

Telstra Business Executive Director, Cathy Aston, said the HTC snap was the ideal productivity device for busy business people who need to respond to clients and manage their email on the go.”

The email-ready HTC Snap lets users steal back otherwise lost work time by keeping them

connected to email on the commute to work, on the way to the airport or when waiting to attend a

meeting.

“The email-ready HTC Snap lets users steal back otherwise lost work time by keeping them connected to email on the commute to work, on the way to the airport or when waiting to attend a meeting.”

“Telstra Product Management Executive Director, Ross Fielding, said this remarkably slim smartphone set a new benchmark for productivity device affordability and would appeal to business people who demand always-on email, as well as consumers who are increasingly interested in messaging capabilities on the go.”

The words emphasised above indicate a dominant thought that business people are obliged to be contactable at all times of the week. Research is beginning to show that this is becoming an unsafe practice, if it is not already (see below). The “steal back otherwise lost work time” is of concern. What time is being referred to going to the toilet, spending time with one’s family, countering fatigue and stress through sleep?

In December 2008, Telstra undertook a survey of small business operators. The survey showed that many would be working over the Christmas break. Telstra Business Group Managing Director, Deena Shiff said

“In 2008, Australian SMEs have been world leaders in the take up of mobile technology based on the Telstra Next G™ network – in fact businesses are now using mobile technology more than fixed line phones and data….

The key is to use technology not to intrude on personal time, but to manage the ongoing needs of the business in a more efficient way that doesn’t keep people away from family.” [my emphasis]

In 2006, the Chartered Institute for Personnel and Developmetn (CIPD) undertook research that said

“The phenomenon of “teleworking” has been overexaggerated, is unlikely ever to be a prospect for the majority of workers, and may be overshadowing far more effective means of improving work-life balance…”

The most important feature of modern mobile phones is the OFF button.

Kevin Jones

New Work/Life Research

There seems to be new institutes and academic schools popping up regularly over research into the issue of work/life balance. Recently one of the oldest and most prominent of the institutes, the Centre for Work + Life at the University of South Australia, released new research data.

The latest Australian Work and Life Index (AWALI) was released in late July 2009. The executive summary identifies several important issues relevant to OHS:

“Three years of data about work-life interference in Australia tell us that many employees experience frequent interference from work in their personal, home and community lives, many feel overloaded at work and feelings of time pressure are also common and growing.”

“Work hours are central to work-life interference….. Many Australians are a long way from their preferred working hours and the 2008/09 economic downturn has not made any difference to the incidence of this mismatch.”

The work by Barbara Pocock and others at the Centre is characterised by recommendations for improvements rather than simply describing a situation. In this data the researchers say

“Our AWALI reports over the past three years suggest that employers and public policy makers can help workers deal with work-life pressures. This involves improving the quality of supervision and workplace culture, controlling workloads, designing ‘do-able’ jobs, reducing long working hours and work-related commuting, increasing employee-centered flexibility and options for permanent part-time work, improving the fit between actual and preferred hours and increasing care supports.”

It is obvious from these comments that OHS professionals need to work hard on these matters to create, or maintain, their workplace safety cultures.

Kevin Jones

New Cleaning Standard

The Victorian Government has released a revised cleaning standard for the hospital and healthcare sectors but many others would find the information of direct relevance, particularly those who like to state they meet “world’s best practice”.

The standard is supported by a good short newsletter.

Many businesses and industry OHS professionals can feel like they are audited to death. This is particularly so in the healthcare sector so it is with interest that the government has dropped the lodgement of scores for internal audits. However the benchmarking exercise will continue with three annual external audits.

Those SafetyAtWorkBlog readers who are also auditors, inside and outside the health system, may find the overview on auditors of interest.

Kevin Jones

The safety of “green” jobs

At the Australian Labor Party conference currently happening in Sydney, the Prime Minister, Kevin Rudd, announced a program to create “green” jobs or jobs from the renewable energy and environmental sectors.

The program sounds a lot like the previous (Conservative) government’s Jobs for the Dole scheme – same unemployment sector different focus. Rudd’s program is more “Jobs for the Globe”. The environment needs all the hope that it can get but will the participants of the green job scheme gain marketable skills or is it a case of keeping idle hands active?

Regardless, there is an OHS context to environmental initiatives.

The United States seems to be well ahead of Australia in this policy area. The NIOSH Science Blog reports on the US programs which are supported by OHS initiatives at the planning stage. The blog lists the types of green jobs in the US:

installation and maintenance of solar panels and generators;

construction and maintenance of wind energy turbines;

jobs related to recycling;

jobs related to the manufacture of green products; and

jobs where green products are used in traditional fields such as agriculture, healthcare, and the service sector

In a media release not yet publicly available, Kevin Rudd has listed the Australian green jobs in his “National Green Jobs Corps”:

Bush regeneration and planting native trees

Wildlife and fish habitat protection

Walking and nature track construction/restoration; and

Training and hands on experience in the installation of energy efficiencies for buildings.

Huh?? One out of four for marketable skills.

There are several apprentice initiatives which may provide better skills but the Government will need to generate considerable growth in the renewable sector so that the skills gained can be applied.

• Revegetating bushland

• Constructing a boardwalk over vulnerable wetland

• Retrofitting energy efficient lighting and plumbing

Rudd said at the ALP Conference that

“The practical job-ready skills included in this training will include:

Training electricians in the installation of solar energy;

Training plumbers in the installation of water-recycling, plumbing systems; and

Training workers in the booming home insulation industry and the retro-fitting of buildings to reduce energy consumption”

It would have been visionary for the Prime Minister to mention the broader social benefit from also making sure that the young workers in this new sectors will be safe. It could have been done as the NIOSH blog reports.

And the NIOSH initiatives show that OHS professionals and associations need to be active in reminding governments and business that OHS does not take a holiday.

Kevin Jones

National scaffolding campaign

This week a national scaffolding safety campaign was launched in Australia. There are several sources for new and useful information about the campaign, two are below.

Mike Hammond of law firm, Deacons, has written a backgrounder on the need for the campaign and how to prepare for the compliance visits. Hammond lists the key messages form the campaign as

“The campaign is designed to ensure compliance with existing workplace safety laws in relation to scaffolding;
Increase industry awareness of the safety issues associated with using unsafe scaffolding;
Recent incidents have highlighted a need to be vigilant when erecting, altering, using and dismantling scaffolding; and
A wide range of trades that use scaffolding are exposed to significant risks of death and injury when the scaffolding does not comply with AS 1576.”

WorkSafe WA Commissioner Nina Lyhne said in a media release on 24 July 2009 that

“The construction industry is a high risk industry. Sadly, we still see a large number of injuries and deaths on construction sites.

WorkSafe [WA] focuses a lot of attention on education as well as on enforcement to reinforce the need for improved safety. Recent scaffolding incidents have led to the death of a number of workers and seriously injured others across Australia.

Industry is being advised of the intervention campaign, and inspectors from WA will be undertaking inspections over two months from 1 August to 30 September.”

Kevin Jones

Category: business

Complacency and arrogance are the problems with mine safety in Australia

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Leadership, stress and performance reviews – interview

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Does a new mobile telephone equal productivity increases?

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New Work/Life Research

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New Cleaning Standard

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The safety of “green” jobs

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National scaffolding campaign

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