communication – Page 32 – SafetyAtWorkBlog

Bring on the safety storyteller

Cover of Casebook4-2 One of the most effective ways of learning is by listening to or reading stories. This has been an accepted truth since well before the printed word, even though modern training educators sometimes justify the importance of storytelling through pseudo-neurology-speak. It is the purpose of research to verify and question truths and to, hopefully, through this process to expand our knowledge and understanding but research into the telling of safety stories seems rare.

One recent article* of research (not freely available) into storytelling and the construction industry has been written by Jodith Leung and Patrick Fong of the Hong Kong Polytechnic University and although it is not overtly about occupational health and safety (OHS), the high risk nature of construction makes safety inseparable from the stories.

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Australia’s OHS Body of Knowledge project grows

The recent launch of several new chapters of the OHS Body of Knowledge (OHSBoK), associated with the Safety Institute of Australia, did not allow for questions from the audience but I was able to catch up with the coordinator of the project, Pam Pryor, and put my questions directly. (My thanks go to Pam for her honesty and time.)

One of the intentions of the OSHBoK has been to maintain currency and relevance. Was there a plan to review and revise the existing chapters? Pryor advised that there is a seven-year review schedule for all chapters. Some chapters may need reviewing earlier, particularly if there are references to specific legislation and that legislation has changed.

Is there a plan to establish an index or to improve searchability?

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Finally some valuable and practical details on occupational health and safety programs

Earlier this month SafetyAtWorkBlog was critical of a (still yet to be released) guidebook on “Integrated approaches to worker health, safety and well-being”. Specifically the case study information in the guidebook needed more depth and it was suggested that

“ This weakness could be compensated for through a strong campaign where the companies in the case studies speak about their experiences first-hand.”

The Victorian Workcover Authority (VWA) has redeemed itself slightly with a presentation by one of the case studies’ safety managers during the authority’s annual OHS week. Murray Keen of ConnectEast provided a detailed list of the combination of safety and health programs the company has applied over the last few years. Keen claims that these programs have contributed to the company having

no workers compensation claims since december 2009;
a much lower than average attrition rate in its call centre;
annual absenteeism of 4.6 days per person compared to a national average of between 8.75 and 9.2 days; and
only 4 first aid incidents for the 2013-14 financial year – no Lost Time Injury or Medical Treatment Injury.

Keen also told the audience that the company has granted him a year-on-year increase to his safety budget and when asked about the cost of the programs introduced he said that one workers compensation claim almost covered the cost of the safety program.

This level of detail is what the guidebook was lacking as it provided the information that many safety managers would need to make a case to their executives for support and resources.

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A Declaration of lip service on OHS

Next month Australia hosts the G20 but there is always a lot of activity leading to this meeting and labour relations is part of that preparation. In September 2014 the G20 conducted its Labour and Employment Ministerial meeting at which a Declaration was released that includes some occupational health and safety (OHS) information. The Declaration is full of “weasel words” and “soft verbs” but it is worth noting so that the actions of governments on OHS in the future can be referenced, even though tangible results will be few.

On promoting safer workplaces, the Declaration states:

“Improving workplace safety and health is an urgent priority that protects workers and contributes to increased productivity and growth. We agree to take further steps to reduce the substantial human and economic costs associated with unsafe workplaces and work-related illnesses. We endorse the attached G20 Statement on Safer and Healthier Workplaces (Annex C), and we commit, as appropriate, to implement its recommendations in collaboration with governments, international organisations and social partners.”

If we were to deconstruct this statement, accepting that the paragraph is extracted from the labour relations context, the Australian Government, and other parties, does not accept that OHS is an “urgent priority”, only that improving it is. Any government can prove that it is “improving” OHS even when controls are removed due to red tape reduction or by the ideological strategy of increasing employer control through increased flexibility.

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Some plain talking on SWMS

In Sydney this afternoon a workplace safety trade show held a fascinating (and free) panel discussion on safety in construction. The topic of Safe Work Method Statements (SWMS) was raised, as expected, but the comments were sound – SWMS are only required for specific high-risk activities so make them simple enough to satisfy legislative requirements…

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Short radio interview on the cost of workplace mental health

I was interviewed this evening on the cost of mental stress by Your Rights at Night on Radio Adelaide. The podcast is now available HERE.

I have listened back to this interview this morning and have some advice for other OHS professionals who may find themselves in a similar situation.

Insist on seeing the interview questions prior to the interview. I asked for this but the questions weren’t available. Colleagues have advised me to refuse the interview if this occurs again as there is a risk of being trapped in a discussion that is very different from what was expected.

If the questions aren’t available, ask for the core theme of the interview so that topic parameters are established earl in the process. Continue reading “Short radio interview on the cost of workplace mental health”

Investing in new and young workers can be tough but rewarding

Commenting on the Australian Government’s new employment services model, Anglicare provided a research paper, Beyond Supply and Demand, that referenced occupational health and safety (OHS) and so caught our attention. The report said:

“…job seekers may experience issues with the importance of getting to work on time, keeping the employer informed if they are unable to attend work, and the following of basic policies and procedures, such as those around occupational health and safety (Cortis et al., 2013). The research also identified that this lack of workplace knowledge leads to assumptions that recruits were lacking in work ethic or disinterested in the work.” (page 6)

The report goes on to discuss the social services context primarily but the OHS mention deserved following up. The research by Natasha Cortis, Jane Bullen, and Myra Hamilton states that employers often misunderstand new job recruits and although OHS is specifically referenced only in the mention of reporting accidents, the rest of the quote below should be noted by employers and safety professionals when preparing OHS communications to new workers. Continue reading “Investing in new and young workers can be tough but rewarding”

Category: communication

Bring on the safety storyteller

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Australia’s OHS Body of Knowledge project grows

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Finally some valuable and practical details on occupational health and safety programs

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A Declaration of lip service on OHS

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Some plain talking on SWMS

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Short radio interview on the cost of workplace mental health

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Investing in new and young workers can be tough but rewarding

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