Is illiteracy a big safety risk?

In a couple of years all Australian States will probably have OHS laws which require active consultation on workplace safety matters.  But how effective will the consultation be if a noticeable part of one’s workforce struggles with literacy?

For many years OHS included a gentle and steady push for OHS information to be provided in Languages Other Than English (LOTE).  Many OHS regulators had Codes of Practice providing guidance on how to communicate safety issues to workers who cannot speak or write English.

The Australian Industry Group (AIGroup) has been running a project on improving workplace literacy for some time.  AIGroup sees literacy as a major impediment to productivity and safety.  The ACTU sees the risks posed to one’s safety predominantly.  On 26 May 2010, AIGroup’s CEO Heather Ridout wrote in The Australian newspaper (not available online) about the project and the workplace risks.  A report from the literacy project has found that “low levels of literacy and numeracy were an issue for”:

Labourers and process worker 45%
Apprentices 25%
Technicians 23%
Administrative staff 17%
IT staff 13%

Continue reading “Is illiteracy a big safety risk?”

EU and Australia improve academic links – again

RMIT University has been active in OHS education for some time and it is hoped that the OHS lecturers might wander down the corridors and knock on the door of Professor Bruce Wilson.

On 28 May 2010, RMIT university launches its European Union Centre (EUC).  According a media notice about the launch, the EUC intends to

“..promote a better understanding of the European Union and EU-Australia relations….”

and, according to Professor Wilson

“…offers a footstep into Asia for Europe, to help address deep-seated challenges.  The Centre will use RMIT’s strong linkages with Asia to enhance European understanding and engagement with the region, tackling vital issues such as the future of cities, people mobility, border security and climate change.” Continue reading “EU and Australia improve academic links – again”

Integrating safety in Lean/Six Sigma

At the recent Safety In Action Conference in Melbourne, Sia Evans was scheduled to speak about integrating safety into Lean/Six Sigma.   The management processes were known to me but I had not associated them with OHS management so her blending of the two was intriguing.

I arranged an interview with Sia a couple of weeks prior to her presentation having met her briefly some time before.  As we were having coffee on a balcony in sunny Melbourne we discussed a broad range of issues including the cultural impacts that Sia’s approach had achieved for her employer, Computershare.

She also showed how occupational health and safety can be improved in a workplace by not talking about occupational health and safety.  Sia’s training programs instilled the importance of safety in employees without some of the baggage that OHS training feels obliged to include.

The interview has been edited into a podcast that can be accessed below.

Please let us know of any issues or thoughts the interview may have raised and I will ask Sia to respond.

Kevin Jones

OHS needs plain language, consultation and corporate engagement

An earlier article today provided a reminder of a County Court judge’s criticism of OHS management-speak in a 2004 decision concerning the death of Robert Sergi on a rail bridge construction project near Geelong.

In response to some of the safety initiatives outlined to the Court by the lawyer for Leighton Contractors Ross Ray SC, Judge Gebhardt said:

“Mr Ray pointed to an array of safety initiatives introduced by his client and a welter of documentation was tendered.

I gained the impression from the documents tendered that some form of managerial “hocus pocus” bewitched the company which sought to satisfy the needs and interests of workers with hierarchical and self-serving layers of bureaucratic “bubble-squeak/’ what Mr Ray described as “complex speak”. When the language is destroyed, reality fades and there is no basis for sound and sensible communication.  Workers are not instruments, but participants and conversation with them should occur on that basis.”

It is fair to expect that a judge would have come across a large amount of legal jargon through their career and that this could be an advantage in trying to translate management-speak but clearly, in the above situation, this is not the case. Continue reading “OHS needs plain language, consultation and corporate engagement”

Australian roundtable podcast on workplace bullying

On 21 May 2010, Boardroom Radio (BRR) released a podcast on workplace bullying that includes opinions from some worthy speakers.

Andrew Douglas, Managing Director at Douglas LPT;

Wayne Blair, Fair Work Australia Commissioner;

Gail Hubble, Barrister; and

Anna Palmer, HR Consultant, at Provenio Consulting

Some of the questions are a little peculiar such as whether current generations are more “vulnerable” to bullying.  Speakers responded that there are more opportunities for bullying now due to new technologies Continue reading “Australian roundtable podcast on workplace bullying”

New OHS Codes and Regulations for Australia

On 20 May 2010, SafetyAtWorkBlog mentioned the “challenge” of harmonising OHS approaches to bullying and harassment.  This morning Safe Work Australia provided a list of the Code of Practice and Regulations that are being developed as part of the OHS harmonisation process:

Model Regulations

  • “Licences – general e.g. asbestos and high risk.
  • Workplaces –first aid, personal protection equipment and emergency management.
  • Plant – general.
  • Chemicals – inorganic lead, asbestos, labelling, safety data sheets and major hazard facilities.
  • Other hazards – manual tasks, Continue reading “New OHS Codes and Regulations for Australia”

Harmonising bullying terminology extends well beyond OHS

In May 2010, Workplace Health & Safety Queensland uploaded a Workplace Harassment Assessment Tool.  The curious element to the information is that Queensland does not mention the word “bullying” even though the assessment criteria cover this hazard.

As Australia moves to harmonised legislation on workplace safety issues, the harmonisation of terminology is going to be important and probably subject to lively discussion.   Continue reading “Harmonising bullying terminology extends well beyond OHS”

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