Communicating about OHS in New Zealand

Safety conferences rarely generate media interest unless the relevant occupational health and safety (OHS) Minister is speaking or there has been a recent workplace death or safety scandal. At the recent SafetyConnect conference held by the NSCA Foundation in Melbourne, SafetyAtWorkBlog was able to chat with the Editor of New Zealand’s SafeGuard magazine, Peter Bateman. Peter has been editing the magazine and writing about workplace health and safety for a long time and, as an outsider to the OHS profession, he has some useful perspectives on how to communicate about safe and healthy workplaces.

Peter Bateman and Kevin Jones in 2015

SAWB: Peter, great to see you at the Safety Connect conference in Melbourne, hosted by the National Safety Council of Australia Foundation.  So, day one, thanks for coming over from New Zealand.  You’ve been coming to safety conferences for a long time.  How important are safety conferences to your magazine given that Safeguard runs its own conferences as well?

PB: We’ve had the opportunity, through growing the credibility of the Safeguard brand through the magazine, that’s given us I think the trust and the credibility with readers so that when we launched the awards actually, the first event we launched way back in 2005 and then the main conference a couple of years later.  And they were small, but they were successful in their own way and we’ve just been fortunate to grow them year on year, so New Zealand Workplace Health and Safety Awards have been going for 15 years and the main Safeguard National Health and Safety Conference for almost as long.  Then from that we’ve managed to create some more specialist one-day conferences as well.

SAWB: I think I’ve seen a LegalSafe one.

PB: LegalSafe, which is more on the compliance side for those people who want more compliance side even though that’s not my particular area of interest.  But I recognise that a lot of people are very focused on compliance and fair enough.  Then more recently we’ve developed HealthyWork which started off as a way of bringing together traditional occupational health interests with the emerging wellbeing side but has really gone more into the wellbeing and psychosocial stuff as we’ve progressed. And in the last couple of years we’ve launched SafeSkills for H&S reps.

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A new Senate inquiry into industrial deaths

Canberra, Australia – October 14, 2017: A view inside Senate chamber in Parliament House

Another Australian Government inquiry into workplace health and safety (WHS) was announced on March 26 2018.  According to the Senate Hansard, the Senate’s Education and Employment References Committee will report on a range of occupational health and safety (OHS) matters by the end of September 2018.

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The reality is all about perception

Occupational health and safety (OHS) policy makers are keen on making decisions based on evidence.  But evidence seems hard to get, for many reasons.

Some people, including those in workplace relations and OHS, often fill the evidence gap with “anecdotal evidence”.  Frequently people being interviewed are asked for evidence to substantiate their claims and respond that “anecdotally” there is a problem yet there is no sample size for this evidence, there is no clarity or definition of the incident or issue – it is simply “what I heard” or “what I’ve been told”.  Using anecdotal evidence is okay as long as its inherent uncertainty is acknowledged and it is not used as a basis for substantial change.

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The fashion of safety culture

sia-cover001In 2016, Professor Andrew Hopkins urged occupational health and safety (OHS) professionals to abandon safety culture. In the December 2016 edition of OHS Professional magazine ($), he writes further about this position.

Several of Hopkins’ statements make the reader stop, sit up and reflect.  He writes

“What people do is something company leadership can indeed control, while what people think is neither here nor there“(page 28 – emphasis added).

POW!, there goes a lot of the safety training that is provided.

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Gender, violence, Batty, Hulls and business preparedness

Recently the Victorian Women Lawyers conducted a seminar into the outcomes of Victoria’s Royal Commission into Family Violence.  SafetyAtWorkBlog attended even though the topic seems, initially, to have a tenuous link to occupational health and safety (OHS).  Family violence is relevant to OHS through its influence on workplace mental ill-health, productivity and the need for cultural…

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Early speculation and reporting on theme park deaths is unhelpful

Late yesterday four adults were killed on the Thunder River Rapids ride at the Dreamworld theme park in Queensland Australia. Investigations are ongoing and it was only recently that the names of some of the victims were released.  The first few days after any fatality are confusing as new information is uncovered, old concerns are voiced and our sympathies for the dead expressed.  However there are usually some comments that are unhelpful, and this morning was no exception.

ABC Radio’s AM program led with a report called “Union expresses concerns to Queensland safety regulator about Dreamworld rides”. In the report Ben Swan, Queensland Secretary of the Australian Workers Union says that the union raised safety and maintenance concerns with the company running DreamWorld, Ardent Leisure Group, earlier this year. Swan said that the concerns involved maintenance regimes and equipment but did not specify that Thunder River Rapids was part of those concerns.

Swan was at pains to not distract people from the incident investigation yet his readiness to be interviewed did just that. The union could have made its point about past safety concerns by pledging to cooperate with official investigations by the Coroner and Work Health and Safety Queensland.

Lawyer, Sugath Wijedoru was interviewed by AM over an incident at the theme park in April 2016 that involved his client. The incident involved a different ride and different circumstances.

Swan’s and Wijedoru’s comments and the structure of the AM report, imply that there was a systemic OHS problem with the theme park’s administration but how does this help the investigation less than a day after the deaths? Does this add to the grief and trauma of the relatives who have only just been informed of the deaths, or provide comfort?  DreamWorld may have systemic safety management problems but identifying this is the role of the investigators.

The information that Swan, Wijedoru and others have about the Thunder River Rapids ride and Dream World’s OHS practices generally is sure to be of interest to the investigators, regulators and Courts but did they need to comment within 24 hours of the tragedies? Who did this help?

The report also end with the reporter Katherine Gregory reminding the listener that

“there is no national regulator for theme parks in Australia. Instead it is managed by each jurisdiction.”

The implication is that there should be one. Why? The only National OHS regulator Australia has is Comcare and that only covers a selection of workplaces and industries. The fact is that Australia has no national regulator of workplace safety in the manner of other countries.  OHS is almost always dealt with by the States which makes the concluding comments curious and unnecessary.

Mainstream media feels the need to report news and the deaths of four people on an amusement ride is certainly news but does it need to encourage speculation about incident causes at the time that the company is trying to work out what happened and address the concerns of its workers, various investigators are only just getting the level of access to the scene they need, and relatives are finding out why some of their family are not coming home?

Kevin Jones

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