culture – Page 20 – SafetyAtWorkBlog

The personal and cultural factors in work addiction

Recently this blog wrote about an article on the news website of the Australian Broadcasting Corporation concerning burnout. One of the people interviewed for the article was Sally McGrath, who responded to a series of questions put to her to clarify some of the workplace mental health issues raised.

SAWB: Did your three burnout experiences happen at the same workplace?

SM: Yes – this was a result of me taking on too much, and being “capable” is something that I believe can work both for and against a person. In my case (and many I see) always saying yes and being delegated work is where the burnout begins, you don’t want to be seen as not coping or capable. You also want to be seen as the “next in line for promotion” and saying no can work against you.

The well-being and psychosocial “wild west”

With the new Psych Health and Safety regs/codes of practice, it seems many corporate ‘wellness’ providers are now branching out into the now topical, psychosocial risk management domain. As someone who supports several national/multinational organisations, I am seeing a big gap between the academic research, provider capability, corporate understanding, and real-world activity. I am also seeing some very questionable tools/approaches/programs and activities emerging in the race to sate the increasing corporate psych risk appetite.

[Guest post by David Burroughs]

Hubris, thy name is HR

The Human Resources (HR) sector often feeds off itself, reinforcing what it has always done, rather than seriously looking at opportunities to improve from outside its own experience and discipline. Workplace mental health is a particular example.

Recently the Human Resources Director (HRD) website promoted a new well-being survey from AON with the headline:

“Want to boost company performance? Invest more in wellbeing – Higher wellbeing scores can enhance performance by up to 55%: Aon report”

My initial response was WTF?! But after giving up some of my identity data to the website and reading the AON Report. My surprise diminished as I realised the report was just another example of comforting a profession on a workplace issue about which it is losing control.

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Any OHS strategy needs to generate spillovers

Reading Safe Work Australia’s latest ten-year strategy forced me to think creatively.

SWA’s discussion of Persistent Challenges suggests controls that are almost all at the Administrative Control level – education, awareness, knowledge, training, understanding, support, communication and more. This is after admitting that:

“Injury and fatality rates have fallen significantly over the last decade. However, progress has slowed.”
Page 5

How can we increase the use of the Hierarchy of Controls (HoC) in determining safety-related policy? How can we get organisations to progress up the control hierarchy to show others that it is possible to prevent all of the incidents that everyone agrees are preventable? (Refer to WorkSafe Victoria’s Colin Radford for a recent example of this belief:

“Every workplace incident, every injury, every illness, every death is entirely unequivocally preventable.”)

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Plain psychosocial health guide has great potential

Recently the European Agency for Safety and Health at Work released an “e-guide” on managing stress and psychosocial risks at work. It offers a radical contrast to some of the information on risks and burnout that originate from the United States.

The e-guide is really a PDF file that uses the software’s features to establish links between the table of contents and relevant pages of information. This is a little “old school” but the Agency often does this, I think, to allow for wide distribution and easy application.

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Another burnout book from the US that ignores OHS duties

Advisory books about how to manage Burnout continue to be published. Another one that, due to the format and publisher, could be influential is Burnout for Dummies by Eva Selhub. Sadly, Selhub consciously downplays the occupational health and safety (OHS) role in preventing Burnout. Her choice sidelines OHS, the organisational context and the employer’s duty of care, but that seems typical for Burnout authors from the United States.

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Organisational and self-help advice on burnout

One of the best books about burnout is Jennifer Moss‘ “The Burnout Epidemic“, which this blog wrote about in April last year. A recent book on burnout and self-help caused me to revisit Moss’ book, and one of the chapters that I missed last year seems to explain the popularity of the self-help approach.

Moss writes about the organisational and structural workplace factors that create and perpetuate workplace stress and related poor mental health. However, one of the last chapters is titled “Take Care of Yourself, Too”. Moss writes:

“Self-care won’t fix broken organizational systems, but it’s the part we can control in a world full of the uncontrollable.”
page 213

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Category: culture

The personal and cultural factors in work addiction

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The well-being and psychosocial “wild west”

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Hubris, thy name is HR

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Any OHS strategy needs to generate spillovers

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Plain psychosocial health guide has great potential

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Another burnout book from the US that ignores OHS duties

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Organisational and self-help advice on burnout

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