The banks are having their culture changed for them and OHS needs to watch and learn

Occupational health and safety (OHS) is easy.  Change is hard.  OHS can identify  workplace hazards and risks but it is the employer or business owner or Person Conducting Business or Undertaking (PCBU) who needs to make the decision to change. All of this activity occurs within, and due to, the culture of each workplace and work location.  OHS lives within, and affects, each company’s organisational culture but a safety subculture is almost invisible, so it is worth looking at the broader organisational culture and there is no better show, at the moment in Australia, than The Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry (the Banking Royal Commission).

Public submissions are littered with references to culture but it is worth looking more closely at what one of the corporate financial regulators said in a submission in April 2018.  The Australian Securities and Investment Commission (ASIC) wrote:

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People Risk = OHS for Human Resource professionals

The Governance Institute of Australia hosted a discussion about “Corporate culture and people risk — lessons from the Royal Commission”.  The seminar was worthwhile attending but there was also moments of discomfort.

The reality was that The Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry was not discussed in any great detail as it was treated as a ghost hovering behind the discussion but not a scary ghost, almost a ghost of embarrassment.

And it seems that “People Risk” is what the Human Resource (HR) profession calls occupational health and safety (OHS) when it can’t bring itself to say occupational health and safety.

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Front page OHS article gives half the story

Years ago I was advised how to read a newspaper article – the first two paragraphs and the last.  The exclusive front page article in The Australian ($ paywalled) on August 15 2018 about occupational health and safety (OHS) management at Sydney’s light rail construction project is a good example of what journalists choose to write and what they are obliged to write.

“A pedestrian had ribs broken, workers have been run over and fallen in holes, and there have been near-misses that could have caused deaths or serious injuries in hundreds of safety breaches on the Sydney CBD light rail project over the past 18 months.

The extraordinary catalogue is detailed in CBD and South East Light Rail Advisory Board minutes obtained by The Australian.”

and

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It’s not about doing the least possible but about doing the best

It is almost impossible to underestimate the impact that Australia’s Royal Commission into Misconduct in the Banking, Superannuation
and Financial Services Industry is already having on the corporate cultures of Australian businesses.  The effective management of occupational health and safety (OHS) relies on effective consultation, trust and respect just as does any other element in a company’s organisational culture.

The media on August 13 2018 has been

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Social Licence provides opportunities for OHS improvement

Trust is an essential element of effective business management, as relevant to consultation over occupational health and safety (OHS) matters as it between a business and its clients.  Increasingly there is discussion about a “social licence” or a “social licence to operate” in relation to OHS.  In many ways this is a response to the perceived heartlessness of neoliberal economics and social interactions, a response that the OHS profession needs to seriously examine.

In November 2017, New Zealand company

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‘Thin’ advice on the management of change

The managerial tempo for many decades was stable, stable, stable, new management = restructuring, stable, stable….  Occupational health and safety (OHS) was relevant, if allowed, during the restructuring process when injuries, psychological illnesses and workers compensation claims increased.  The frequency of those restructures has increased, often in relation to executive churn, to a point when an organisation seems to be in a state of constant instability, resulting in an increased role for OHS and a major focus on Change Management.

The Harvard Business Review (HBR) has released an article Continue reading “‘Thin’ advice on the management of change”

Don’t let safety culture be an excuse for doing nothing

It is a common tactic for procrastinators to acknowledge a problem and then point to an ill-defined, fluffy concept as the problem because that fluffiness makes it almost impossible to change, some use the phrase “wicked problem” similarly.  The fluffy concept may be too difficult for most to understand, or the benefits will not be quick enough or not fit into an unrealistic preconceived schedule.  “Safety Culture”, or the currently preferred term “organisational culture that includes safety”, is often used to justify this procrastination.

At the end of August 2018,

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