culture – Page 55 – SafetyAtWorkBlog

Interview with Kevin Jones

In a few weeks time SafetyAtWorkBlog will be reporting on the Safety in Design, Engineering and Construction conference to be held in Melbourne. The conference organisers interviewed me on my thoughts on workplace safety. The interview is available HERE but you may need to provide your contact details.

The odd thing about the interview is that a safety conference organiser chose me for the interview yet I am not a speaker at the conference they are organising. IQPC is the company and the August conference in Melbourne is Safety in Design, Engineering & Construction 2011.

Excerpt:

Construction IQ

“It’s very nice to have you here. Now, as a commentator on safety and OHS, you’d know that there’s a lot of talk surrounding the Harmonisation process. How do you think the legislation will change the OHS landscape, and do you think there are any particular areas that will translate into normal practices across all work sites?”

Kevin Jones

“No, I think it will have a particular impact on national companies, those that operate across jurisdictions, so it will be very important to them because that’s where the cost savings are meant to be coming from by reducing the administrative duplication, but that deals with only about 5% to 10% of companies in Australia. For those companies that operate within just a single state jurisdiction, Harmonisation isn’t going to impact them overly much. There are going to be some changes to the state legislation because the national model legislation has to be implemented at each State level, so individual States will see some changes. But those changes, by and large, are not radical in terms of how safety is managed. It’s certainly a considerable shock for some companies – particularly on issues of union right of entry and prosecutions and those sorts of things – but if you have a look at the management of safety in a work site, I don’t think the Harmonisation process is going to change the way it is controlled and managed.”

In my experience many conferences produce a “teaser”, in audio or video, of the keynote speakers, in particular. This is intended to generate some enthusiasm for the conference in order for people to register but it also introduces speakers with whom the audience may be unfamiliar. As with any advertising it is difficult to quantify the benefits of such strategies but with the phone interview mentioned above, there is little cost other than 10 minutes of time, once the recording process is established, and so perhaps the return on investment is not of great significance.

Kevin Jones

France Telecome’s CSR report is telling but sets high expectations

In 2009, France Telecom’s management practices came to global attention as a result of a spate of over 20 suicides that were identified as work-related. On 6 June 2011, France Telecom released its Corporate Responsibility Report that covers the period of the management turmoil touched upon in earlier SafetyAtWorkBlog articles.

The document is an impressive document that sets an enormously high benchmark on a range of corporate and personnel issues but one will find no mention of suicides. The best indication that this was a company in crisis is the level of inquiries, reviews, audits and workplace safety control measures that have been implemented over the last two years. It is also important to remember that the control measures are designed to bring about a cultural and organisational change to this corporation and that this will take a considerable time. The struggle can be best, and most tragically, illustrated by the April 2011 self-immolation of a France Telecom employee in the company carpark in Merignac.

By acknowledging that this report has come from a company in crisis it is possible to identify some useful OHS, human resource and organisational cultural initiatives that may be applied in other large corporations around the world. Continue reading “France Telecome’s CSR report is telling but sets high expectations”

The best workers’ compensation option is prevention.

The CEO of South Australia’s WorkCover Corporation, Rob Thomson, has participated in a long interview with the online newspaper inDaily on 1 June 2011. In the article Thomson addresses many of the recent criticisms of his organisation and the sole WorkCover agent, Employers Mutual Limited, but a telling OHS comment occurs in the last couple of paragraphs of the article:

“He took a simplistic approach to changing the culture and performance of the corporation, he said.
“What I am really trying to say is you need to get the right medical treatment and support for people if they are injured, and the best option is prevention.
“To me prevention is ultimately what this is all about. The fewer claims there are, the better it is for the employer, the worker, the rest of society.”

It is very positive that a CEO emphasises the importance of preventing injuries and it will be very interesting to watch the prevention initiatives that the WorkCover Corporation instigates. It is hoped that Rob Thomson is not thinking about the Commercial Kitchens Campaign that he recently launched. Continue reading “The best workers’ compensation option is prevention.”

Is this how safety should be promoted?

One of the first OHS trade exhibitions for 2011 in Australia starts today. Exhibitions like Safety In Action are the best opportunities for many health and safety professionals, representatives and students to update their product knowledge. It is usually here where one finds out about non-steel capped safety footwear, new fall harnesses or the latest interlock devices. But do these innovative products needs to be promoted by scantily clad women as in the picture on the right?

This has been a constant annoyance at trade exhibitions for some time and, in fact, some exhibitions in Australia in 2010 received complaints about this type of promotional strategy. Scantily clad women do attract the attention of potential clients, particularly in male-dominated industries, but there is considerable debate about whether the strategy promotes the product or the breasts. Continue reading “Is this how safety should be promoted?”

Useful safety information from the US

One always has to be careful about information released on April Fools’ Day but in 2011 an important pieces of safety information from the United States was released – a video message from the Chemical Safety Board (CSB). A reader also pointed to a set of OHS case studies from the University of Massachusetts Lowell (UMASS) released in January.

Twelve months after the Tesoro Refinery fire in Washington in which seven people died, CSB is continuing its investigation but has released a video message, by Chairperson Rafael Moure-Eraso, that is confronting and displays the exasperation of safety regulators.

Continue reading “Useful safety information from the US”

The How, How likely and How much of workplace safety

I return to the observation Ken made in his article, the obs about the most successful safety places where

“…safety is driven at the shop floor level and led by a committed team of senior executives who can be relied upon to show it by their actions and not just words.”

Of course, at first blush this is about ownership, commitment etc. But I get the impression that it’s something even more fundamental and that’s about pragmatism.

I’m not sure OHS-World is so good at How, How likely and How much: the things that I’d suggest cut-to-the-chase on defining pragmatism.

In contrast, we seem to get all caught up in What and Why as if that is enough to motivate good safety performance. What manifests itself as interminable reports of all the horrible safety failures and the injuries that accompany them. For mine, the only What in this context is a What that matters to the punter. Did something go wrong in a way and situation that is completely relevant to the punter, so it can be used to look for similar potential at the punter’s place? The Why I’m referring to is why a punter should fix stuff, specifically in the context of fixing stuff ’cause it’s the right thing to do or ’cause ya can get busted. Continue reading “The How, How likely and How much of workplace safety”

Understanding people is understanding safety

SafetyAtWorkBlog reader Ken Malcolm submitted this comment in response to Yossi Berger’s article of 21 March 2011 but I think it warrants a post of its own:

It is often said two safety professionals never agree however I do agree SA law has been ineffective. However let me explain why I think this way.

I am in Victoria, in the business of making sustainable changes in the workplace. I am convinced that prescriptive legislation does not cut it when you want to improve safety, as Lord Robens recognised. All you get are thicker law books and people less willing to read them. In most businesses I consult to, they have a problem and the problem is quite simple. They have excellent systems but nobody is implementing or enforcing them; or the employees are just not following them. In many cases they have an eager OHS Manager with perfect sets of graphs and records; he or she is busily tracking failure. What they can’t do is drive a culture change. BTW, safety culture is what you get when the boss isn’t there.

The requirement to find hazards and manage them according to the unique circumstances of the work environment and of the persons within it, does affect culture if this process is supported by senior execs and fostered or encouraged properly. Laws that encourage that approach are desirable. With regards to getting tough, fear motivation does not achieve lasting change and with a normalisation of deviance, greater risks are tolerated by degree until people are climbing on safety rails to clean equipment 6 metres from the ground. Continue reading “Understanding people is understanding safety”

Category: culture

Interview with Kevin Jones

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France Telecome’s CSR report is telling but sets high expectations

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The best workers’ compensation option is prevention.

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Is this how safety should be promoted?

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Useful safety information from the US

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The How, How likely and How much of workplace safety

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