New Zealand trumps Australia on workplace bullying advice

Cover of workplace-bullying NZWorkSafe NZ has released “best practice guidelines” on workplace bullying.  Best practice is a nonsense term but this guide is a major step above similar guides in Australia, in particular.

Definitions

Guides always begin with definitions and the definition New Zealand has applied is the same as that in the recently released Australian workplace bullying guide but with a couple of odd semantic differences.  These variations should not have any effect on organisational changes required to prevent bullying but the variations are curious. Australia describes “unreasonable behaviour” the actions that generate the bullying as:

“…  behaviour that a reasonable person, having considered the circumstances, would see as unreasonable, including behaviour that is victimising, humiliating, intimidating or threatening.”

New Zealand’s definition is:

“…. actions that a reasonable person in the same circumstances would see as unreasonable. It includes victimising,  humiliating, intimidating or threatening a person.”

Is there a difference between actions and behaviours?  

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Workplace mental health deserves more attention

Mental health needs in the workplace has been an evolving area of study and application and has been followed by the SafetyAtWorkBlog since its inception.  Several recent statements and reports in Australia have shown that the subject continues to be discussed but not by those who can make the substantial social change, the Government, partly due to a lack of the type of evidence needed by Government to justify the change.

Mental Health is the core element of almost all the contemporary workplace hazards that are categorised as psychosocial.  This includes stress, bullying, fatigue, suicide, work/life balance, and many more.  Each of these categories are important but most reporting and a lot of the health promotion initiatives in the workplace focus on the manifestation of mental health instead of the source.

On February 21 2014 the chair of the

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Missed opportunity for making the business case on safety culture

Cover of HSL culture documentRecently the UK’s Health and Safety Laboratory (HSL) released its second white paper on safety culture.  This paper is called “Making the Case for Culture” and outlines the three arguments for a workplace safety culture – legal, moral and financial – from which a safety business case can be built.  Financial seems to get the most attention but this is perhaps because it is the element that is argued the least and the one that can get the greatest attention from company executives.

The document seems a little thin but it could be put that the simplicity of the presentation in a booklet designed to provide safety culture guidance is an advantage.  It could also be argued that it is primarily a promotional pamphlet for the HSL’s very useful safety climate tool .

Continue reading “Missed opportunity for making the business case on safety culture”

Safety Culture can distract from safety management

Mohammad Rabbi has recently written that

“…safety culture is something that must permeate an entire organization. Its application largely depends on the investment, training, employee attitude, environment, location, laws, customs and practices in the industry.  So how can organizations go about developing a safety culture?”

He is right that any safety culture has a wide range of business and social contexts but the quote, and the article, Workplace Safety Culture 101, seems to miss a couple of contextual realities.  Many of these issues quoted appear to be basic elements of business and safety management and not dependent on safety culture programs.

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New book provides fresh context to OHS

SafetyAtWorkBlog regularly receives excellent review books from the New York publishing company, BaywoodPublishing.  The latest is entitled Safety or Profit? – International Studies in Governance, Change and the Work Environment.   I have yet to get beyond the introduction to the chapters by Australian academics on precarious workers (Quinlan) and the decriminalisation of OHS (Johnstone) but the introduction is fascinating.

The most fascinating is its discussion of Lord Robens’ Report of the Inquiry into Health and Safety at Work from 1973. The editors, Theo Nichols and David Walters, question the “major advance” many claimed for the Robens report by comparing it reviews 40 years earlier.  Nichols and Walters quote the conservatism that led to Robens seeing criminal law as being “largely irrelevant”, and legal sanctions being “counter to our philosophy”.  However, they do admit that Robens was prophetic on the growth of self-regulation and the duties of care.

Nichols and Walters also remind us that the Robens-inspired Health and Safety At Work Act of 1974 did not recommend the creation of Occupational Health and Safety (OHS) representatives.

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Safety Culture remains an alchemy

Safety Culture is an issue that has turned up in disaster investigations, training programs intended to change attitudes, benchmarking exercises and reviews into workplace fatalities, overpriced and evangelical corporate products and as pitiful excuses for mistakes.  Yet it still remains poorly understood and poorly defined as shown by a recent article in ISHN magazine.

The magazine asked “safety and health exerts” on their opinions about Safety Culture.  Below is a sample of the comments:

Safety culture has turned into a marketing ploy.

Safety culture is part of common language and pops up all over the place – and as in beauty it’s in the eye of the beholder. Continue reading “Safety Culture remains an alchemy”

Measuring a safety culture

Defining safety culture is still a tricky proposition.  Definitions can vary from what Global Safety Index quotes:

‘the product of individual and group values, attitudes and beliefs, competencies and patterns of behaviour that determine the commitment to, and the style and proficiency of, an organisation’s health and safety management’.

to the, arguably more functional, definition of

‘the way you work when nobody’s looking”.

Safety culture comprises a mix of personal values, corporate values, laws, norms, expectations, hopes, respect, dignity, care, amongst others. By assessing and linking these elements it should be possible to map or pictorialise a company’s safety culture.

Several years ago at a Comcare conference in Canberra, one speaker outlined leadership and safety culture of some sections of the public service in web, spider or radar graphs (example above).  The image stuck with me, particularly after additional sets of data allowed for animation to show the evolution of culture and leadership in relation to specific interventions.  The importance of being able to provide a visual image of safety culture should not be understated. Continue reading “Measuring a safety culture”

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