Missed opportunity for making the business case on safety culture

Cover of HSL culture documentRecently the UK’s Health and Safety Laboratory (HSL) released its second white paper on safety culture.  This paper is called “Making the Case for Culture” and outlines the three arguments for a workplace safety culture – legal, moral and financial – from which a safety business case can be built.  Financial seems to get the most attention but this is perhaps because it is the element that is argued the least and the one that can get the greatest attention from company executives.

The document seems a little thin but it could be put that the simplicity of the presentation in a booklet designed to provide safety culture guidance is an advantage.  It could also be argued that it is primarily a promotional pamphlet for the HSL’s very useful safety climate tool .

Continue reading “Missed opportunity for making the business case on safety culture”

Safety Culture can distract from safety management

Mohammad Rabbi has recently written that

“…safety culture is something that must permeate an entire organization. Its application largely depends on the investment, training, employee attitude, environment, location, laws, customs and practices in the industry.  So how can organizations go about developing a safety culture?”

He is right that any safety culture has a wide range of business and social contexts but the quote, and the article, Workplace Safety Culture 101, seems to miss a couple of contextual realities.  Many of these issues quoted appear to be basic elements of business and safety management and not dependent on safety culture programs.

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New book provides fresh context to OHS

SafetyAtWorkBlog regularly receives excellent review books from the New York publishing company, BaywoodPublishing.  The latest is entitled Safety or Profit? – International Studies in Governance, Change and the Work Environment.   I have yet to get beyond the introduction to the chapters by Australian academics on precarious workers (Quinlan) and the decriminalisation of OHS (Johnstone) but the introduction is fascinating.

The most fascinating is its discussion of Lord Robens’ Report of the Inquiry into Health and Safety at Work from 1973. The editors, Theo Nichols and David Walters, question the “major advance” many claimed for the Robens report by comparing it reviews 40 years earlier.  Nichols and Walters quote the conservatism that led to Robens seeing criminal law as being “largely irrelevant”, and legal sanctions being “counter to our philosophy”.  However, they do admit that Robens was prophetic on the growth of self-regulation and the duties of care.

Nichols and Walters also remind us that the Robens-inspired Health and Safety At Work Act of 1974 did not recommend the creation of Occupational Health and Safety (OHS) representatives.

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Safety Culture remains an alchemy

Safety Culture is an issue that has turned up in disaster investigations, training programs intended to change attitudes, benchmarking exercises and reviews into workplace fatalities, overpriced and evangelical corporate products and as pitiful excuses for mistakes.  Yet it still remains poorly understood and poorly defined as shown by a recent article in ISHN magazine.

The magazine asked “safety and health exerts” on their opinions about Safety Culture.  Below is a sample of the comments:

Safety culture has turned into a marketing ploy.

Safety culture is part of common language and pops up all over the place – and as in beauty it’s in the eye of the beholder. Continue reading “Safety Culture remains an alchemy”

Measuring a safety culture

Defining safety culture is still a tricky proposition.  Definitions can vary from what Global Safety Index quotes:

‘the product of individual and group values, attitudes and beliefs, competencies and patterns of behaviour that determine the commitment to, and the style and proficiency of, an organisation’s health and safety management’.

to the, arguably more functional, definition of

‘the way you work when nobody’s looking”.

Safety culture comprises a mix of personal values, corporate values, laws, norms, expectations, hopes, respect, dignity, care, amongst others. By assessing and linking these elements it should be possible to map or pictorialise a company’s safety culture.

Several years ago at a Comcare conference in Canberra, one speaker outlined leadership and safety culture of some sections of the public service in web, spider or radar graphs (example above).  The image stuck with me, particularly after additional sets of data allowed for animation to show the evolution of culture and leadership in relation to specific interventions.  The importance of being able to provide a visual image of safety culture should not be understated. Continue reading “Measuring a safety culture”

Always look for the evidence on workplace bullying and make sure it’s local

Boss is BullyOn September 9 2013, the Canberra Times published an article by Bill Eddy, entitled “Bullying a practice for the whole workplace to solve“.  (The article has been tweeted and referenced several times in the past week in Australia.)  Bill Eddy is due in Australia soon to conduct a workshop on workplace bullying. The article has some sound advice on workplace bullying but what caught my attention was the opening line:

“Research indicates that workplace bullying has a more negative effect on employees than sexual harassment, perhaps because there are more procedures in place for dealing with sexual harassment.”

What research? Continue reading “Always look for the evidence on workplace bullying and make sure it’s local”

One is never too young to learn about safety but we may be too old to change

Recently a colleague of mine expressed regret that occupational health and safety in Australia is no longer occupational. Occupational health and safety (OHS) established its parameters in its title but now most of Australia is bound to Work Health and Safety laws. Work is more than a workplace and so the discipline, the OHS profession, became more complex. Some would say that it has always been complex and that many OHS professionals failed to see the bigger picture, the broad social context of workplace health and safety.

Children 6582I was reminded of my colleague’s regrets when someone on a construction site recently asked for my opinion on some pictures of her son, at a childcare centre, hitting some nails into a block of wood. The boy (pictured right, at home) was wearing safety glasses, albeit a little large; the “work area” was separated from the rest of the children and the boy was supervised at all times by a child care worker. I was told that some of the parents had expressed concern that such an activity should not be happening in a childcare centre due to the potential risk to other children.

Continue reading “One is never too young to learn about safety but we may be too old to change”

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