National OHS performance indicators needed

Since the release of the 2015 Citi report into the occupational health and safety (OHS) performance of the companies in the ASX200 stick exchange rankings, this blog has received many requests for a copy of the report to assist in the benchmarking of performance. Clearly performance indicators for OHS remain contentious and difficult but this does not need to be the case.

Citi’s recent report stated that key performance indicators (KPIs) should meet three needs:

  • “internal monitoring for continuous improvement to reduce incidents;
  • benchmarking and sharing lessons within the industry; and
  • transparent disclosure to stakeholders.”

Continue reading “National OHS performance indicators needed”

Learning safety and leadership from drama

Fukushima playMost professionals, including occupational health and safety (OHS) professionals, support the use of stories or narratives or case studies to explain complex scenarios and situations.  Recently, at the ProSafe 2015 conference in Melbourne, acting and theatrical skills were used to illustrate the humanity behind the nuclear disaster of Fukushima.

To the uninitiated this may sound like quantitative risk assessment of underground mining being explained through interpretative dance by bandicoots, but the actors in the Fukushima disaster scenario were captivating and the power of theatre, even in this small-scale and on a conference podium, was powerful, stimulating and engaging. And with a

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Annual Reports need OHS engagement

Successful safety management relies on communication. Sometimes this is informal, as in prestart meetings or toolbox talks; sometimes it is formal, such as with Annual Reports and legacy documents. It is important for occupational health and safety (OHS) professionals to understand how to communicate in these two formats and to address different audiences and readerships.

The latest Australasian Reporting Awards were handed out last week with the Civil Aircraft Safety Authority garnering the Work Health and Safety Reporting Award for 2015. Safe Work Australia’s Chief Executive Officer, Michelle Baxter, said, about the award:

“By including high quality work health and safety information in your annual report, you can establish your organisation as a leader in work health and safety, one in which work health and safety is not an ‘add on’, but integrated into business decisions and processes.”

In terms of Annual Reports, the OHS professional needs to be involved early in the report writing process rather than, as seems to happen most of the time, leaving it to the company secretary or the Communications unit.  Annual reports need a consistent

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Beyond auditing for due diligence

One of the most significant motivators for changes in safety leadership in the executive circles in Australia has been the obligation to apply due diligence to occupational health and safety (OHS) matters. The obligation has existed for several years now but is still dominated by legal interpretations rather than managerial ones. To support the legal obligations, OHS professionals should look at how they can add value to due diligence.  One way of achieving, and exceeding, compliance of due diligence would be to subject OHS systems and strategies to a peer-review rather than a narrow audit process. Continue reading “Beyond auditing for due diligence”

“aggressive verbal, foul-mouthed abuse” – the Ian Smith saga continues to be discussed

How language can change in only a little time! Earlier this month, SafetyAtWorkBlog wrote on the OHS context of the departure of Orica’s CEO, Ian Smith. In a liftout (not available online) in the Australian Financial Review, many of the same questions were asked by its Chanticleer columnist, Tony Boyd.  The issues raised by the poor decisions of the board are a useful reminder of one of the potential contributory factors for the occupational and mental health of employees.

At last, one writer in the business press is describing Smith’s behaviour as it was – “…aggressive verbal, foul-mouthed abuse” when Smith “blew his top” and “humiliated” an employee.

This is much more direct language than that used in earlier media reporting where the carefully selected language of corporate media releases was reiterated. To understand the seriousness of the issue, it is necessary to describe actions accurately.

Boyd asked

“…why a 21st-century board of directors would deliberately seek a CEO with an “aggressive management style”.

Continue reading ““aggressive verbal, foul-mouthed abuse” – the Ian Smith saga continues to be discussed”

What can we learn from a failure in leadership?

Cover of 2013_Orica_Code-of-Conduct-1Many OHS professionals state that leadership is a crucial element to establishing a safety culture and then support this with examples of positive leadership.  But some people fail at leadership and failure is often more instructional than success.  Recently the CEO of Orica, Ian Smith, had to resign after his abusive manner resulted in the resignations of  two employees.  This is bad enough but when the Board hired Smith around three years earlier, the Board saw his manner as attractive.  If leadership is crucial to a safety culture, what does this say about Orica’s decisions?

The Chanticleer column of the Australian Financial Review (AFR) wrote on March 24 2015 (paywalled):

“The board’s determination to have Smith shake Orica to its foundations was so great it allowed him to destroy staff engagement and walk all over the company’s culture of mutual respect.  What is so bewildering about this deliberately aggressive and occasionally bullying change management strategy is that it was endorsed by a range of respected non-executive directors…..”

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New book challenges current OHS trends

Quinlan coverProfessor Michael Quinlan has a new book that focuses on lessons from recent mining disasters but, as with the best of occupational health and safety (OHS) books, it challenges orthodoxies.  Some OHS consultants and experts have built careers on these orthodoxies, trends and fads, and will feel uncomfortable with the evidence put forward by Quinlan in “Ten Pathways to Death and Disaster – Learning from Fatal Incidents in Mines and Other High Hazard Workplaces“. The honesty and humanity in this book makes it an essential part of any OHS professional’s library.

Quinlan establishes an important tenet from the very start:

“… knowledge is not created in a social vacuum.” (page xi)

This simple dictum is vital to an understanding of the true causal factors on OHS decision-making.  People die from OHS failures.  Politicians create laws and situations that can encourage failures, increase risk and can provide a veneer of respect for heartlessness and exploitation.  Business owners may feel pressured to place production before safety.  Some OHS writers and advocates stop, often unconsciously, at the point where their theory or market research would fail scrutiny.  Some apply critical thought only “as far as is reasonably practicable” to continue a business activity that is short-term or to sell their consultancy package to gullible or naive corporate executives.

Quinlan writes of the “political economy of safety”:

“The political economy perspective argues that safety, including workplace disasters, can only be understood in the context of the distribution of wealth and power within societies, and dominant social policy paradigms that privilege markets and profit, production or economic growth over safety.” (page 24, emphasis added)

To many readers this may sound like socialism in its mention of wealth distribution and power but such a perspective is valid even though it may be unfashionable.  Such a broad perspective allows for a critical assessment of other OHS research approaches such as, for instance, the culture advocates. 

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