Do you fix the fish or the aquarium?

Guest post from Jason van Schie

We can all (hopefully!) agree that looking after workers makes sound business sense. Look after your workers, and they will look after you.

So what is the best way to care for employees? By responding to their symptoms of distress through provision of reactive services like EAP [Employee Assistance Program] and resilience apps (fixing the fish), or by improving the design, management and social interactions at work (the aquarium)?

Let’s park that question for a minute and consider two questions:
1) What happens when we fix the worker but not the work? and
2) If population health is the goal, which approach is more likely to achieve the desired result?

Continue reading “Do you fix the fish or the aquarium?”

Job redesign should be a measure of business leadership

A consistent, manageable workload balanced by official leave and hours allowing social reconnection and mental recharge is ideal. It is the structure on which Industrial Relations (IR) and occupational health and safety (OHS) are based. Many people struggle to achieve this ideal even when it is prescribed by workplace laws. Many jobs simply ignore this prescription. In The Age newspaper on July 15 2023, journalist Jane Cadzow wrote about one of these jobs, the “Political Chief of Staff”. The inherent harm of the job was noted in the headline:

“‘They’re driving me insane’: The 24/7 life of a political chief of staff”

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Business Leaders Breakfast seminar

The WorkSafe Victoria Business Leaders Breakfast earlier this week offered a chance for interested parties to hear from WorkSafe and its guest Rod Maule, the General Manager of Safety and Wellbeing at Australia Post. WorkSafe’s Colin Radford offered a “stump speech” that, although familiar, was important. Maule was a colourful speaker who, on reflection, wasn’t as informative as he seemed at the time.

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Industrial Manslaughter comes to South Australia…. finally

South Australia is the latest Australian jurisdiction to introduce Industrial Manslaughter penalties.  The magnitude of the potential penalties is reasonable, given that they come from an employer’s reckless conduct that leads to a fatality.  However, many of the deterrent and preventive impacts expected by politicians and advocates have not been proven.

The Australian Broadcasting Corporation has an excellent article on the South Australian action.

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You can lead an employer to the law, but you cannot make them comply

Recently WorkSafe Victoria distributed two strategy documents to one of its reference groups. (They are not yet publicly available.) SafetyAtWorkBlog has seen the “Strategic approach to occupational health 2023-2026” and “Transport Fatality Prevention Strategic Approach 2023-2026”. The first includes the following occupational health categories:

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When “hard work” often means unsafe work

Currently, many large Australian business groups are lobbying the federal government over its plans to introduce legislation to ensure that workers achieve the same pay rate for doing the same job as others. A feature of the full-page advertisement in the newspapers is that people should be able to receive more money or a higher rate of pay if they “work hard”. This phrase is never explained but may have implications for occupational health and safety (OHS).

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A rose by any other name… A discussion of “busyness”

Human Resources (HR) professionals must start thinking of worker mental health in occupational health and safety (OHS) as obligations under OHS laws are being refreshed throughout Australia. But the reverse is also true; OHS people must give HR professionals more respect than in the past. As such, new words for psychosocial hazards, job design and workload management may be needed. One of those words could be “busyness”.

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