Earlier this month SafetyAtWorkBlog was critical of a (still yet to be released) guidebook on “Integrated approaches to worker health, safety and well-being”. Specifically the case study information in the guidebook needed more depth and it was suggested that
“ This weakness could be compensated for through a strong campaign where the companies in the case studies speak about their experiences first-hand.”
The Victorian Workcover Authority (VWA) has redeemed itself slightly with a presentation by one of the case studies’ safety managers during the authority’s annual OHS week. Murray Keen of ConnectEast provided a detailed list of the combination of safety and health programs the company has applied over the last few years. Keen claims that these programs have contributed to the company having
- no workers compensation claims since december 2009;
- a much lower than average attrition rate in its call centre;
- annual absenteeism of 4.6 days per person compared to a national average of between 8.75 and 9.2 days; and
- only 4 first aid incidents for the 2013-14 financial year – no Lost Time Injury or Medical Treatment Injury.
Keen also told the audience that the company has granted him a year-on-year increase to his safety budget and when asked about the cost of the programs introduced he said that one workers compensation claim almost covered the cost of the safety program.
This level of detail is what the guidebook was lacking as it provided the information that many safety managers would need to make a case to their executives for support and resources.
The revised 
A diagram of safe posture at modern workstations has become iconic but it has also become a symbol of ergonomic misunderstanding. There are assumptions behind the angular figure about the way modern workers work, the equipment used and the tasks undertaken.