evidence – Page 112 – SafetyAtWorkBlog

Beyondblue’s latest research report is too narrow

Beyondblue has just released a report into the cost of mental health in the workplace prepared by PricewaterhouseCoopers (PwC) and called “Creating a mentally healthy workplace – Return on investment analysis“. The report is interesting but of limited use for those looking for ways to make their own workplaces safer and healthier with minimal cost. The Beyondblue media release claims

“… that Australian businesses will receive an average return of $2.30 for every $1 they invest in effective workplace mental health strategies.

The research, which looked at the impact of employees’ mental health conditions on productivity, participation and compensation claims, also found these conditions cost Australian employers at least $10.9 billion a year.”

The first claim looks attractive but achieving such a return is unlikely unless the company includes the following:

“commitment from organisational leaders,
employee participation,
development and implementation of policies,
provision of the necessary resources, and
a sustainable approach.” (page iv)

The best chance for the return on investment (ROI) will likely occur in a company that has an enlightened management, “necessary resources” and a leadership that is already likely to have mental health and a safe organisational culture on its agenda. This is a rare combination which limits the application of the PwC report findings.

Ministerial responsibility in finance but not in workplace safety

Ministerial responsibility seems to be advantageous in financial policies but irrelevant to workplace safety going by actions by Australia’s political leaders. This week former senior (Labor) parliamentarians, Mark Arbib, Peter Garrett, Greg Combet and Kevin Rudd, will be fronting the Royal Commission into Home Insulation to explain their lack of due diligence on workplace safety matters. This is only a week after the Federal (Liberal) Government released a Commission of Audit report that promoted ministerial responsibility.

The popular perspective is that these ministerial decision-makers will be held to account for the deaths of four young workers but this is unlikely to occur because State occupational health and safety (OHS) laws establish a direct OHS relationship between employers and employees and the senior politicians did not employ anyone who was installing home insulation. The argument at the Royal Commission mirrors the chain of responsibility concept except that in work health and safety (WHS) legislation, government ministers are not covered by the definition of ‘officer’ and therefore have less OHS/WHS responsibility that anyone heading up a company or organisation.

Labour lawyer

Can Broken Windows Theory help OHS?

There are very few innovations that originate from within the occupational health and safety (OHS) profession. Most of the change seems to come from the application of external concepts to workplace activities and approaches. Recently a colleague was discussing how some of the current OHS initiatives mirror the “broken windows” concept which originated in criminology in the United States. In some ways Broken Windows Theory mirrors OHS positives but it may also reflect some of the negatives or OHS dead-ends.

Ostensibly Broken Windows Theory discusses how attention to small improvements may generate cultural change. However the improvements introduced seem to have different levels of success depending on the context in which they are applied. For instance in OHS, a construction site may mandate that protective gloves are worn for all manual activity but if there is a variable level of manual handling risk, the wearing of gloves will be an accepted practice in one area but haphazard in another. The intention of a mandated safety requirement is to change the risk and safety culture of a workplace but the different levels of risk mean that the requirement can be seen as “common sense” in one area but unnecessary “red tape” in another.

The criminological application of the theory reached its peak in New York City in the 1980s and 1990s.

Royal Commission and risk registers

Most of the Australian media is waiting for the former politicians to appear at the Royal Commission into the Home Insulation Program later this month but the Commission has not been quiet in its many public hearings recently. One of the hearings heard evidence that is particularly significant and relates to risk registers.

According to

Analysis needed on new workplace bullying data

In December 2013 I wrote:

“The Age is correct in saying that claims of workplace bullying are “set to soar”. This has been predicted for some time, even privately by members of the Fair Work Commission, but the number of claims does not always indicate the level of a problem.” (link added)

Recently the Fair Work Commission (FWC) released its

“Safety is paramount”, “safety is our number one priority” = bullshit cliches

After a major incident or at an Annual General Meeting, it will be common to hear a senior executive state something like “Safety is our number one priority”. This is unrealistic and almost absurd because even in the most worker-friendly company, the continued existence of that organisation is the real and ultimate goal. Most corporate leaders believe these safety clichés because they think they reflect their own values but the statements are misrepresenting occupational health and safety (OHS) and need to be questioned.

Corporate leaders who say such statements are not hypocrites. They are more likely to not understand the consequences of their statements. If safety really is the number one priority, an executive should be able or expected to close the company if its work cannot be conducted safely. If a company’s people are paramount to the success of the company, how does it handle an accusation of bullying against a manager? Which of the people does the Board or the company choose to keep and which to lose? Should it keep the “evil” sales representative because the rep is its most effective salesperson or sack the rep because he or she is abusive?

These are executive decisions that need to be worked through if any company is to develop an effective operational culture that truly values the safety of its workers. It is vital that the reality behind the statements is analysed and acted upon, or perhaps such statements should not be uttered in the first instance.

Anchor points could meet the Australian Standard but still be unsafe

Twice in early April 2014, 7.30, a current affairs program of the Australian Broadcasting Corporation, ran two lead stories about occupational health and safety – home insulation-related fatalities and the risks of working at heights. The latter of these provided only a glimpse of a complex OHS issue and only touched on the matter of the self-certification of anchor points where compliance does not necessarily equate to safety. This issue has been taken up by the Working at Heights Association (WAHA) on 11 April 2014. In a media release WAHA stated:

“In the wake of last night’s ABC 7.30 Report on falls from height, the Working At Heights Association has a warning: “If you’re counting on a harness attached to an anchor system to save your life when you fall from a roof, you need to know that many roof anchors don’t meet the most basic safety standards.”

WAHA has conducted some “drop tests” of common anchor points that are currently in use in Australia and that meet the relevant Australian Standard AS/NZS5532 – Manufacturing requirements for single-point anchor device used for harness-based work at height. They found that

“In the tests, 100kg loads dropped through 2 metres tear single-person anchors away from their mounts, while 150kg loads for two-person-use hit the ground, smashing the weights. Only one out of the five anchors tested pass.”

This is a matter of enormous concern as anchor points are an essential element of fall protection. A lot of attention has been given to fall protection harnesses over the years with some new product types but all of these rely on the integrity of a firmly secured anchor point that can withstand the high forces involved in stopping someone falling to their deaths. Continue reading “Anchor points could meet the Australian Standard but still be unsafe”

Category: evidence

Beyondblue’s latest research report is too narrow

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Ministerial responsibility in finance but not in workplace safety

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Can Broken Windows Theory help OHS?

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Royal Commission and risk registers

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Analysis needed on new workplace bullying data

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“Safety is paramount”, “safety is our number one priority” = bullshit cliches

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Anchor points could meet the Australian Standard but still be unsafe

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