Breaking the cycle of inquiry and inaction in emergency services reform

This week saw the release of an inquiry into the workplace culture of the New South Wales police force. The findings were damning, but even though all Australian jurisdictions have police forces, the report received little attention beyond NSW, perhaps because we have heard it before. Coincidentally, this report was published one week after Carlo Caponnechia told an international workplace bullying and harassment conference that similar inquiries around the world have found similar cultural faults.

To address contemporary occupational health and safety (OHS) and community expectations, many businesses need to redesign their operations and organisational structures. The emergency services organisations should be given top priority.

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The Real Groundhog Day: Reports Change, Systems Don’t

Psychological health in the emergency services has come to the fore recently as governments pay more attention to using occupational health and safety (OHS) to push employers to prevent psychosocial hazards. In the emergency services, psychosocial hazards such as trauma cannot all be prevented; the best that can be achieved is lowering these risks as far as is practicable (ASFAIRP). But ASFAIRP is a movable feast, which was on display in two presentations at a recent conference.

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If We Want Change, We Need to Lobby the People Who Call the Shots

I have been trying to challenge some of the speakers at this week’s conference of the International Association on Workplace Bullying and Harassment to think further. In a panel discussion on day one, I asked why party politics is not being discussed. The panellists were gracious in responding and challenged my thinking.

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New Industries, Like AI, Treat Regulation Like an Optional Extra

In the movie “Working Girl”, Melanie Griffith’s character reveals how she connected merger opportunities when flipping through a magazine. Today’s Australian Financial Review (AFR) presented a similar set of thoughts on psychosocial hazards and Artificial Intelligence (AI). This connection had the added heft of quotes from prominent Australian lawyer, Michael Tooma.

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The Unreasonable Work Burden We Place on the People We Rely on Most

Recently, Dr Kat Page wrote about the systems of work faced by emergency service workers that create unacceptable psychosocial hazards and mental harm. Her systems-based approach, best explained in her book “Good Work: Transform Your Work from the Inside Out“, remains surprising to many but is hopefully prompting people to think more deeply about work, particularly about why we work the way we do and the harm that persists in certain jobs and occupations.

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The Real Reasons Workload Harm Persists in Modern Workplaces

This year, the International Labour Organisation (ILO) has released excellent information on psychosocial hazards at work to support the World Day for Safety and Health at Work. (Australian researchers seem to have been instrumental in the report) I read the report, looking for more upstream concerns, such as political and socioeconomic factors that lead employers to create or allow work overload, the most significant contributor to work-related stress. This is what I found.

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Generational Change is Coming for OHS Whether We Like It or Not

Occupational health and safety (OHS) in Australia frothed up big time about Hollnagel‘s Safety II approach and the Safety Differently movement. But as with most things OHS, the general approach was self-confined to the immediate systems of work, rather than considering the system of work as integral to the system of business or society generally. This conveniently sidestepped many of the generational differences and approaches to work that need to be faced, incorporated and managed. John F. Kennedy’s grandson, Jack Schlossberg, may be an interesting subject of study.

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