Swine Flu and business continuity – video

On the evening of 2 June 2009, the ABC TV show “Lateline Business” ran a short item on the business continuity issues associated with Australia’s swine flu outbreak.  Not much that was said was new but it proposed an interesting scenario for those people who manage aged care facilities where a potentially virulent illness could harm residents who it may be difficult to isolate or quarantine.

Michael Tooma of Australian law firm, Deacons, spoke briefly to remind viewers that health and safety were important legislative obligations that relate to illnesses, such as swine flu.  Interestingly he provided a rule-of-thumb scenario on business continuity.  He asked whether a business could continue to operate with 20% less staff, a 20% reduction in logistics services and 20% less customers, if the swine flu realises its potential.

Most of the speakers spoke from the current position that Australia is suffering from a “mild” case of this virus.  The story would be considerably different if Australia suffered its first swine-flu fatality, as have other nations.  One death and the terminology will change.

A video of the segment is available to view online.

Kevin Jones

Presenteeism and swine flu

Craig Donaldson interviewed Joydeep Hor, managing partner of Australian law firm Harmers on employment issues related to the swine flu outbreak.  Joydeep rightly points out that HR and OHS processes should not differentiate between swine flu and other workplace illnesses.  Hor briefly discusses the employers duty of care and how to question one’s traditional approaches to the “sniffles” at work.

Of course there is also the much under-enforced obligation of the employee not to put their work colleagues at risk – the major argument against presenteeism.

Kevin Jones

Worst Case Scenarios and Pandemics – 2005 interview

In 2005 I had the great opportunity to spend some time with Peter Sandman, a world renowned risk communicator.  We spoke about worst case scenarios and risk communication in those times of avian influenza and smallpox threats.  The interview has gained additional poignancy in this time of swine flu.  

Although the audio is “noisy” as Collins St in Melbourne had more traffic on a Sunday morning than I expected, I think some readers may find this excerpt very useful at the moment.

Click on the magazine’s cover image below to download the interview transcript.

[For Peter Sandman’s current commentary on swine flu, see http://www.psandman.com/index-infec.htm#swineflu1 and especially http://www.psandman.com/col/swinecomm.htm]

or Peter Sandman’s current commentary on swine flu, see
http://www.psandman.com/index-infec.htm#swineflu1 and especially
http://www.psandman.com/col/swinecomm.htm. 

 

Kevin Jones

6i11 cover

Swine Flu – isolation – a personal view

Australia’s swine flu numbers are increasing and the government is introducing new measures regularly in response. I write this post from self-imposed isolation from the swine flu outbreak in my son’s high school.  There are some interesting decisions that have been made which provide me with optimism but also illustrate some useful personnel management actions.

I heard about a confirmed case of swine flu at the high school at my son’s soccer match last Sunday.  I was asked by a soccer mum whether my son knew a boy at his high school who was a confirmed swine flu case.  He did and we had not heard.

When I returned home there was no message from the school on my answering machine and nothing on my mobile.  I looked on the internet and the case was reported but more importantly the school was to be closed for a week.  I confirmed the media report by looking at the local health department website.  The case and control measure was mentioned.

However, what does it mean in the broader context when a school is closed?  Is my son in “isolation”? Are the other family members?  The websites could not help with this so I rang the helpline listed on the website.  Yes, my son should have no contact with people outside the house and we should monitor his health, and that of others in the household, for symptoms.

I knew my employer had issued an email from Human Resources in late April advising what to do in the case of an outbreak of swine flu.  However, this is not much help for the days prior to symptoms or confirmation of the infection.  As I am not in isolation I could be going to work as normal and potentially and innocently infecting work colleagues – not a good risk control.  (I have written elsewhere on the matter of presenteeism, here was a preventative opportunity)

I put some risk management questions to the employer even though my advice would be to have me work from home.  Within 12 hours, my employer had set me up to work from home for the rest of the week.  The IT adviser emailed me a procedure entitled “Flu Pandemic Remote Access”.  I commented that I was a little surprised that the company was this prepared.  The IT adviser said it was only new and I was the first user.

My wife’s employer is still assessing the situation but we are of the same opinion that if work can be done from home, we should be located at home for the remainder of the isolation period.  We are lucky that our occupations afford us this option.

On Monday morning the school rang me to answer any questions about swine flu.  I didn’t ask any as we had done our homework and arranged to go to school to collect some of my son’s schoolwork for his time in isolation.

It could be asked why the school waited 24 hours to notify me? How does any company or organisation contact up to 700 people on the weekend?  These are issues that are currently also being discussed in a Royal Commission into Victorian Bushfires in Melbourne.  The school had all of its staff and teachers on the phones after a meeting at 9.00am that morning.  The school’s website did not get an update until Monday morning but not everyone turns on their PC on a Sunday.   In the context of the slow encroachment of swine flu in Australia, I think this was reasonable.

It should be noted that although my son was friends with the infected boy only the immediate classmates were provided with Tamiflu and that this occurred on the Sunday – a fair response.

Anticipating the family being at home for a week, I purchased some supplies including a thermometer as a useful way of identifying  at least one of the swine flu symptoms.

Two days into isolation and there are no symptoms.

From a professional OHS perspective, communication has been acceptable. Available online information was okay and company support reassuring.  At this early stage of the outbreak in Australia, we are optimistic and not worrying ourselves over issues over which we have no control.

Kevin Jones

Welding explosion burn survivor talks about the experience

The 19 May 2009 edition of The 7.30 Report included a fresh perspective on rehabilitation from workplace injuries.  According to the website

“Sydney man Frank Spiteri was not expected to live after suffering third-degree burns to 70 per cent of his body in a major workplace explosion in 2007.

Not only did Mr Spiteri survive, but he has transformed from an overweight businessman into a fitness fanatic who is determined to help other burns victims.”

The Australian Broadcasting Corporation has provided an extended interview with Frank online. It is a story of extraordinary personal will, a story rarely seen on national television.

Kevin Jones

New Youth@Work website

The South Australian government has launched a website focusing on young people at work, not surprisingly called Youth@Work.  

South Australia has a habit of marching to a slightly different beat to the dominant Australian States on OHS.  They did not follow WorkSafe Victoria’s “Homecomings” ads and they have been well ahead of anyone in researching and explaining the relevance of wellness as an OHS issue.

Kevin JonesposterA3v6 (2)

WorkHealth concerns increase

Victoria’s WorkHealth program is due to roll-out its next stage of worker health assessments.  However, the program has been seriously curtailed by the failure of its funding model.  According to The Age  newspaper on 18 may 2009, employer associations have begun to withdraw their support compounding the embarrassment to the Premier, John Brumby, who lauded the program in March 2008.

The Master Builders Association will not be supporting the program due to WorkHealth’s connection with WorkSafe.  The Victorian Automobile Chamber of Commerce (VACC) thinks likewise.  There are concerns over the privacy of worker health records and that data from health checks may affect worker’s compensation arrangements or future claims.

The VACC is also concerned that employers will be blamed for issues over which they have little control – the health of their workers.

Many of these concerns could have been addressed by locating WorkHealth in the Department of Health, where health promotion already has a strong role and presence.  It is understood that the funding of WorkHealth from workers compensation premium returns on investment caused the program to reside within the Victorian WorkCover Authority.  There has also been the suggestion that WorkHealth was a pet program of the WorkCover board.

The program aims of free health checks for all Victorian workers was admirable and still achievable but the program was poorly introduced, poorly explained, based on a flawed funding model and now seems to be, if not dead, coughing up blood.

Kevin Jones

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