Back to the old office in a new world

Many employers are rattling around floors of empty offices while their employees are working remotely or at home and almost entirely due to modern telecommunications. This has not been at the request of employers but due to government lockdown requirements. The push to have workers return to multi-storey offices is reflective of the desire to return to normal rather than accepting that established business structures have been rendered impractical or unfeasible for the coronavirus future.

A recent article in the New York Times illustrates this new circumstance well. The article, titled “New surveys show how pandemic workplace policies are shifting“, says that the major information technology companies in the United States that every business seems to want to emulate even though their practices are very questionable are continuing to postpone the return of workers to bricks and mortar (or glass and stainless steel) offices. The NYTimes article is the first to discuss this phenomenon and its relation to mandatory vaccinations.

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Steve Bell outlines the challenges for the OHS profession and Regulators

Almost every year, for a couple of decades, Herbert Smith Freehills (HSF) and the Australian Institute of Health and Safety (AIHS) have conducted a breakfast seminar to “launch” the year. That schedule has been cocked up by COVID-19, but the events continue.

The August 2021 breakfast featured several of the usual speakers but with the omission of the Minister for Workplace Safety or a senior representative of Worksafe Victoria. As a result, the event dragged a little. Most of the information was useful, but the event lacked the spark it often has. Perhaps this was the online format, perhaps the mix of speakers, perhaps the 90-minute length.

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Office Noise and Mental Health

Too much weight is given to occupational health and safety (OHS) surveys and research that rely on self-reported data. Such data is subject to social and personal biases. It has its role in the state of knowledge, but its authority and worth is frequently overstated.

A recent research project into the OHS effects of working in open-plan offices removed this level of subjectivity by using a simulated office environment. The researchers’ findings provide a useful context to office design (not a new issue) and work-related mental health, especially when workers are being encouraged to return to the office.

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Latest Psych Health Code released

The big occupational health and safety (OHS) news in Australia has been the New South Wales release of its Code of Practice for Managing Psychological Hazards at Work. This Code is not mandatory but is a very good indication of what the OHS regulators (and perhaps eventually the Courts) believe are reasonably practicable measures for employers and business owners to take. These measures are discussed in detail below.

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Presenteeism in the new world of work

Presenteeism has largely been analysed through the principles and managed through the actions of the Human Resources profession. The COVID19 pandemic has changed the presenteeism conversation. There seems to be more enforcement of occupational health and safety (OHS) obligations on employees to not present a hazard to their work colleagues and customers and, therefore, to remain home.

On May 5 2021, in Darwin, the Australian Labor Party’s Shadow Minister for Industrial Relations, Tony Burke, spoke about presenteeism at a Transport Workers Union meeting. He said that the COVID19 pandemic showed that “a third of the workforce in Australia didn’t have sick leave” and:

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Odd sexual harassment guidance

Safe Work Australia has released an important national occupational health and safety (OHS) guidance called “Preventing workplace sexual harassment.” The advice included is very good, but the presentation is so plain and vanilla as to be unattractive – unattractive in that there is little to encourage anyone from reading what is very important information. No images, no flowcharts, no graphics, no infographics but perhaps most importantly – no case studies.

This is not to suggest that SWA guidance needs to look like a “Dummy’s Guide”, but readability is more than grammar, understanding comes from more than just information.

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Interesting? Yeah. Useful? Nah.

The last six months have seen a spate of marketing surveys about the impact of COVID19 on workplaces as well as the secondary consequences, such as mental health. On 18 January 2021, The Australian Financial Review (AFR) published an article based on one of these types of surveys conducted by the “work management platform Asana” which claimed:

“Almost three-quarters of Australians suffered burnout last year and the average office worker’s overtime nearly doubled from 236 hours in 2019 to 436 hours, a global study of more than 13,000 office workers reveals.”

This is inaccurate.

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