The big occupational health and safety (OHS) news in Australia has been the New South Wales release of its Code of Practice for Managing Psychological Hazards at Work. This Code is not mandatory but is a very good indication of what the OHS regulators (and perhaps eventually the Courts) believe are reasonably practicable measures for employers and business owners to take. These measures are discussed in detail below.
Presenteeism has largely been analysed through the principles and managed through the actions of the Human Resources profession. The COVID19 pandemic has changed the presenteeism conversation. There seems to be more enforcement of occupational health and safety (OHS) obligations on employees to not present a hazard to their work colleagues and customers and, therefore, to remain home.
On May 5 2021, in Darwin, the Australian Labor Party’s Shadow Minister for Industrial Relations, Tony Burke, spoke about presenteeism at a Transport Workers Union meeting. He said that the COVID19 pandemic showed that “a third of the workforce in Australia didn’t have sick leave” and:
Safe Work Australia has released an important national occupational health and safety (OHS) guidance called “Preventing workplace sexual harassment.” The advice included is very good, but the presentation is so plain and vanilla as to be unattractive – unattractive in that there is little to encourage anyone from reading what is very important information. No images, no flowcharts, no graphics, no infographics but perhaps most importantly – no case studies.
This is not to suggest that SWA guidance needs to look like a “Dummy’s Guide”, but readability is more than grammar, understanding comes from more than just information.
The last six months have seen a spate of marketing surveys about the impact of COVID19 on workplaces as well as the secondary consequences, such as mental health. On 18 January 2021, The Australian Financial Review (AFR) published an article based on one of these types of surveys conducted by the “work management platform Asana” which claimed:
“Almost three-quarters of Australians suffered burnout last year and the average office worker’s overtime nearly doubled from 236 hours in 2019 to 436 hours, a global study of more than 13,000 office workers reveals.”
This is inaccurate.
Human Resources (HR) management may seem to be a bit of a punching bag in SafetyAtWorkBlog articles. There is no doubt that HR can do better to prevent harm, especially psychological harm, but so can ever other management profession. One 2018 article was recently reposted by Human Resources Director (HRD) magazine on workplace mental health which deserves some consideration.
Firstly the article is categorised under “Corporate wellness”, instantly locking it into a specific area of HR and occupational health and safety (OHS). The article, written by lawyer Amber Chandler of Barker Henley, also has relevance to risk management, due diligence, Industrial Relations or OHS and, as mentioned in another article recently, could benefit from being posted or cross-posted in those other categories, or even under “Leadership”. The categorisation is likely to have been an editorial decision but reveals something about HR and HR media.
Recently the BBC’s Business Daily had a short discussion about the introduction of the 4 Day Week. This workplace reform has knocked about for a few years now and seems to have some mental health and job satisfaction benefits. This is enough for it to interest occupational health and safety (OHS), especially as it is one of the few examples of a structural and organisational change rather than an intervention aimed at each individual worker.
The BBC discussion indicates the difference (it may be a schism) between a new way of thinking about work and the old traditional way. The opponent to the 4 Day Week emphasises the individual over the organisational and compares service industries to those that produce goods.
The episode, now a podcast, is a good introduction to the for and against of the 4 Day Week but careful listening shows the challenge ahead.
The OHS Professional magazine for December 2020 contains a very good article about workplace psychological risks and the occupational health and safety (OHS) strategy to prevent mental harm. The only negative is that it is not published in a Human Resources magazine, or one for company directors. The preventative techniques are well known to the OHS profession and based on independent scientific evidence, but it is other managerial disciplines that need to learn the difference between preventing psychological harm and providing symptomatic relief.