Important lessons from France Telecom suicide investigations

On 9 April 2010, according to media reports, an investigating magistrate was appointed to investigate the more than 30 suicides that have occurred in the France Telecom (FT) workforce.

This follows the November 2009 court finding that management policy could generate harassment.

An inspectors report in February 2010 identified that “pathogenic” management methods were applied to achieve a job reduction target of  22,000 between 2006 and 2008.

Significantly one media report says that suicides are continuing in the workforce with ten occurring since the start of 2010.

An Associated Press report on 12 April 2010 quotes a union lawyer:

“At one time, there was an intention to create a sense of frustration so employees would leave. The problem was that it worked too well…” Continue reading “Important lessons from France Telecom suicide investigations”

Insider’s perspective on workers’ compensation harmony process

Dr Mary Wyatt is an expert on the return-to-work sector in Australia.  She was one of several expert speakers at the harmonisation conference in Melbourne at the end of March 2010.  Her presentation is available online.

Dr Wyatt spoke from a national perspective and has said:

“The data we have tells us compensation system (sic) are not producing good results. Employees with a compensable condition have poorer outcomes than those who have the same condition in a non compensation situation. For example, those who have surgery have four times the odds of a poor outcome when the condition is compensable.” Continue reading “Insider’s perspective on workers’ compensation harmony process”

Can OHS achieve “practical wisdom”?

Continuing SafetyAtWorkBlog’s belief that the best advice on workplace safety often comes from people outside the OHS discipline, Professor Barry Schwartz of Swarthmore College was interviewed in the Australian Financial Review on 30 March 2010 (only available by subscription).  Schwartz was talking about the social and regulatory impact of the global financial crisis but his take on the obeying of, and dominance of, rules seems equally applicable in OHS.

“Schwartz says the common response to crises…..is to reach for more regulation.  But the problem is that these people who run these banks are smarter than any set of rules we can come up with.  So what will happen is that [the rule] will work for a while, and then people will find a way to subvert them.”

He goes on:

“I think a lot of the trouble that we have is that you’ve got these people who run institutions, the CEOs, make speeches about how ethical they are and they may even mean it, but the people who are actually making the day-to-day decisions know that unless they make their targets, they are going to lose their jobs. Continue reading “Can OHS achieve “practical wisdom”?”

US report is aimed at the wrong workplace safety target

A media release from Utah in the United States has been circulating through the internet overnight that claims:

“A new study released today by VitalSmarts found that five threats to workers’ safety are commonly left undiscussed and lead to avoidable injury or fatalities.” [link added]

The release lists those five threats as:

Internet addiction in the workplace

If the prevention of depression is better than trying to treat it, how should a safety manager proceed when permissible work practices may be contributing to mental health problems in some workers?

A new UK study announced today says “that excessive internet use is associated with depression”.  The researchers say that

“…some users have developed a compulsive internet habit, whereby they replace real-life social interaction with online chat rooms and social networking sites.  The results suggest that this type of addictive surfing can have a serious impact on mental health.” Continue reading “Internet addiction in the workplace”

Dipping into workplace violence

Jeff Sparrow recently gained considerable media attention with his book that reflected on violence in society.  Yossi Berger once described occupational health and safety as a “kind of violence” in his book of that title.  There is a lot of research  into occupational violence, much of it from the United States which, to some extent, has an unrepresentative view of this hazard.

An interesting, and brief, discussion on the matter is a chapter in the book “Perspectives on Violent and Violent Death” published by Baywood Publishing.  The existential perspective of one particular chapter may make it impractical for safety management purposes but as a background article for provoking thought, it is very good.

Without this chapter I would not have found the work of C E Newhill* into client violence in social work or that of C L Charles.  Charles identified some factors that have contributed to the “anger epidemic” which may provide some clues on understanding occupational violence.   These are listed below:

Work/life balance needs to grow into sustainability

Just as government is reigning in the excesses of the financial sector over the last decade or so, there is a strong movement to pull back on the workload excesses. Some of this is through the work/life balance movement.

In terms of occupational health and safety, this movement has a strong base that is reflected in a lot of OHS legislation where individual employees have a responsibility to ensure they are working safely and not putting themselves at risk. This can be a very difficult obligation when one is working in an organisation that does not grant safety or mental health or its social obligations much weight.

Just as government is reigning in the excesses of the financial sector over the last decade or so, there is a strong movement to pull back on the workload excesses.  Some of this is through the work/life balance movement.

In terms of occupational health and safety, this movement has a strong base that is reflected in a lot of OHS legislation where individual employees have a responsibility to ensure they are working safely and not putting themselves at risk.  This can be a very difficult obligation when one is working in an organisation that does not grant safety or mental health or its social obligations much weight. Continue reading “Work/life balance needs to grow into sustainability”

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