Do you fix the fish or the aquarium?

Guest post from Jason van Schie

We can all (hopefully!) agree that looking after workers makes sound business sense. Look after your workers, and they will look after you.

So what is the best way to care for employees? By responding to their symptoms of distress through provision of reactive services like EAP [Employee Assistance Program] and resilience apps (fixing the fish), or by improving the design, management and social interactions at work (the aquarium)?

Let’s park that question for a minute and consider two questions:
1) What happens when we fix the worker but not the work? and
2) If population health is the goal, which approach is more likely to achieve the desired result?

Continue reading “Do you fix the fish or the aquarium?”

Job redesign should be a measure of business leadership

A consistent, manageable workload balanced by official leave and hours allowing social reconnection and mental recharge is ideal. It is the structure on which Industrial Relations (IR) and occupational health and safety (OHS) are based. Many people struggle to achieve this ideal even when it is prescribed by workplace laws. Many jobs simply ignore this prescription. In The Age newspaper on July 15 2023, journalist Jane Cadzow wrote about one of these jobs, the “Political Chief of Staff”. The inherent harm of the job was noted in the headline:

“‘They’re driving me insane’: The 24/7 life of a political chief of staff”

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Reflect on failures before jumping into change

Gabrielle Carlton, Director & Principal Consultant at Resylience, recently published an interesting article about her experience with a former Australian soldier who was struggling with work-related mental ill-health. The mental health of defence personnel is a hugely important and complex situation that questions the core function of defence and our expectations of defence personnel. However, some of her comments on psychosocial health in the article’s conclusion caught most of my attention.

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Business Leaders Breakfast seminar

The WorkSafe Victoria Business Leaders Breakfast earlier this week offered a chance for interested parties to hear from WorkSafe and its guest Rod Maule, the General Manager of Safety and Wellbeing at Australia Post. WorkSafe’s Colin Radford offered a “stump speech” that, although familiar, was important. Maule was a colourful speaker who, on reflection, wasn’t as informative as he seemed at the time.

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“occupational health is distinct from safety”

Professors Helen Lingard and Michelle Turner have just published a book that was long in development called “Work, Health and Wellbeing in the Construction Industry“. The best advice for reading this book is, for most readers, to ignore the construction context. This book is extremely topical for all industries in Australia as it considers gender, well-being, psychosocial hazards, working hours, resilience and more, but most importantly health.

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Learning of ourselves from others

Adam Goodes will be a featured speaker at the 23rd World Congress of Health and Safety At Work in Sydney, Australia, in November 2023. My initial response was, “What does he know about workplace health and safety?” This question is perhaps more indicative of my limited perspective of occupational health and safety (OHS). I have discussed my question with several people over the last week and have a partial answer to my question, but, as is often the case in OHS, more questions arose.

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Psychosocial risks may need a new type of activism

Excessive working hours are a known occupational health and safety (OHS) hazard, both physically and psychologically. But when the excessive, excessive? When do these excessive hours start to create harm?

A recent article by the Centre for Work Health and Safety clarifies, confuses and may startle.

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