gig economy – Page 3 – SafetyAtWorkBlog

Guilt, shame, dissatisfaction: workers and customers on the gig economy (and how to make it better)

This article is republished from The Conversation under a Creative Commons license. Read the original article.

The gig economy is in trouble. Rideshare drivers are cancelling in droves. Wait times for food delivery are ballooning out and driver shortages are leading to food waste.

So, what’s going on? To find out more, I interviewed 30 Melbourne gig workers who worked as rideshare drivers, food deliverers or for task-based platforms such as Airtasker.

I also spoke to 30 customers who use such services, and to 20 industry stakeholders. My colleague, Elizabeth Straughan from the University of Melbourne, conducted a further ten interviews with gig workers after the pandemic set in, to learn how they’d been affected.

Good framework but insufficient analysis

Occupational health and safety (OHS) is rarely analysed as a stand-alone business element. As such opportunities are missed to clarify one’s understanding of work health and safety and companies’ experience of it beyond “commitments” and workers’ compensation costs.

There is great potential for change in the United Nations’ Sustainable Development Goals (SDGs), especially Goal number 8. Sadly, even here “Decent Work” which includes the safety and health of workers (8.8) is shared with “Economic Growth”. As a result, it is often difficult to isolate the OHS components. A recent analysis of Australia’s ASX200 companies illustrates the problem.

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Expand “Safety Differently” to “Work Differently”

Occupational health and safety is as much at risk of hypocrisy as any other business element. Perhaps moreso as it is full of trite cliches. Many people find it easier to identify hypocrisy when it is shown by others and Australian media company SBS provided an example recently.

According to an article in The Age newspaper on June 26, 2002 (not yet available online, image below), SBS had commissioned an independent production company, Fell Swoop Pictures, to produce a series about the exploitation of food delivery gig workers. This is a legitimate topic for depiction, especially after five food delivery workers were killed in Australia recently over a short period of time. The income levels of this type of worker have been a feature of many of the concerns raised by trade unions and others, and that has been highlighted in several formal inquiries into the industry sector.

Sadly Fell Swoop Pictures promoted the opportunity to be an Extra in a series about exploitation without the Extras being paid!!

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Insecure work is not going away, but it should

Insecure work creates stress for workers and their families yet companies continue to choose insecure work contracts for this type of work. They must take some responsibility for the physical and mental health consequences.

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Can you vote for OHS?

Australia is in the last few weeks of its federal election. Because it is a national election and occupational health and safety (OHS) is almost totally regulated at the State and Territory level, workplace health and safety is rarely if ever mentioned directly in campaign pledges. However, OHS does have a political campaign context if one accepts that some workplace hazards are caused or affected by social and government policies.

Australian Labor Party

The Australian Labor Party’s suite of campaign policies includes several items that could reduce the mental anguish in the community, thereby encouraging people to take jobs and making applicants more attractive to employers but there are no direct pledges on OHS. It states in its “Secure Australian Jobs” policy that:

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Two steps forward and one back

Employers are less criticised about their workplace health and safety performance than the government, even though it is employers who have the primary duty of care for their workers’ occupational health and safety (OHS). The Federal (conservative) government and Prime Minister remind us regularly that the responsibility for OHS sits in the State and Territory jurisdictions. No one seems to accept their own responsibilities for OHS, so it is little surprise that worker health and safety has no effective national coordination.

Recently the Australian Council of Trade Unions (ACTU) released an OHS report entitled “Morrison Missing in Action on Work Health and Safety“. It is also looking in the wrong direction. Of course, the Prime Minister is missing in action – employers have the primary duty of care, which local jurisdictions enforce.

Although this document has good OHS information, references and statistics, it is primarily part of the current federal election campaign, reporting information that the politicians mostly already know.

Industrial Manslaughter, psychologically safe workplaces and insecure work – just another day in the Senate

Australia has entered a federal election campaign, but the mechanics of the Australian parliament continued, and various occupational health and safety (OHS) comments were voiced in Senate Estimates. These comments touched on Industrial Manslaughter, regulations on psychologically safe workplaces and insecure work.

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Category: gig economy

Guilt, shame, dissatisfaction: workers and customers on the gig economy (and how to make it better)

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Expand “Safety Differently” to “Work Differently”

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Insecure work is not going away, but it should

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Can you vote for OHS?

Australian Labor Party

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Two steps forward and one back

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Industrial Manslaughter, psychologically safe workplaces and insecure work – just another day in the Senate

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Australian Labor Party

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