2007 interview on working hours, stress and resilience

In July 2007, I interviewed Michael Licenblat on the issues of workplace stress for the SafetyAtWork podcast.  Although the audio quality is not of a professional standard, it is worth revisiting Licenblat’s words as he discusses hours of work, particularly in light of the latest report by the Australian Medical Association on doctors and fatigue.

Kevin Jones

Evidence of the need to change how and why we work

Last week Professor Rod McClure of the Monash Injury Research Institute urged Australian safety professionals to look at the ecology of safety and injury prevention.  By using the term “ecology” outside of the colloquial, he was advocating that we search for a universal theory of injury prevention.  In short, he urged us to broaden our understanding of safety to embrace new perspectives.  It could also be argued that he wanted to break the safety profession out of its malaise and generate some social activism on injury prevention – a philosophical kick in the pants.

Before discussing the latest research Australia’s Barbara Pocock has undertaken, with her colleagues Natalie Skinner and Philippa Williams, the challenge of achieving some degree of balance between the two social activities of work and non-work can be indicated by a graph provided by Dick Bryan and Mike Rafferty in a recent DISSENT magazine article about financial risk.

In 2008 people in Australian households were working over 50 hours per week.  The reasons for this are of less relevance than the fact that Australian workers are well beyond the 40-hour work week, not including any travel time.  Work has a social cost as well as a social benefit and any discussion (debate?) over productivity, as is currently occurring in Australia, must also consider the social cost of this productivity.  The graph above is a symptom of the challenge of achieving a decent quality of life and a functional level of productivity – the challenge that Pocock, Skinner and Williams have undertaken. Continue reading “Evidence of the need to change how and why we work”

Religious wisdom on workplace safety

It is rare to visit the Bible when thinking about occupational health and safety but this week Australia’s Uniting Church, its Creative Ministries Network and the United Voices trade union released a report on the working condition of shopping centre cleaners.  In the report “Cutting Corners” there are many references to the Bible’s and the Church’s thoughts and actions on labour issues.

For instance, according to the report:

“…God is ‘against those who oppress the hired workers in their wages, the widow and the orphan’ (Malachi 3:5).”

and

“…the Prophet Muhammad underlined the importance of the just wage by saying, ‘give the employee his wages before his sweat has had time to dry’.”

The Uniting Church has strong arguments to justify its involvement in social equity matters.

“Cutting Corners” was a broad report based on hundreds of telephone interviews with cleaners.  The major safety-related findings of the survey were:

“The key violations borne by shopping centre cleaners constitute a litany of injustices, from low rates of pay, pay that is not commensurate with their Continue reading “Religious wisdom on workplace safety”

You can lead a stressed horse to water……

England’s Trades Union Congress (TUC) released results of a survey of union representatives on 24 February 2011 that shows that workplace stress is

“now by far the most common health and safety problem at work.”

Even taking into consideration the inherent bias of such union surveys of reps, the figures are significant.  The 24 February 2011 media release states:

“Nearly two thirds (62%) of reps say that stress is in the top five problems faced by the workers they represent and more than a quarter of reps (27%) pick out stress as the hazard at work that most concerns them.  Another recent report from the British Academy states that the global economic downturn is to blame for the soaring stress levels due to the sharp rise in job strain and job-insecurity; both determinants of work-related stress. In the last 2 years, work stress levels rose by more than 4%, compared to the previous rises of 0.1% from 1992 to 2009.” [link added]

So what can be done to reverse this trend?

If the global economic downturn has generated increased stress levels, OHS practitioners and activists need to look at the big picture and begin pushing for better economic health – an action that, outside of the union movement, hardly ever gets a mention.

If OHS principles are based around the need to eliminate hazards then OHS professionals should be strong advocates of sustainable development where the mental health of workers needs as much support for sustainability as the environment receives, if not more. Continue reading “You can lead a stressed horse to water……”

OHS needs innovative thinking to manage fatigue

The December 2010 edition of WorkForce Management magazine (not available online) reports on a recent US survey concerning fatigue. The raw data is not available but the survey of 820 companies showed that over 80 per cent of respondents believed that fatigue was more of a workplace issue that in the past.

This may indicate an increased awareness or an increased reality but regardless, the hazard is gaining more attention.

Of greater interest is the possible causes identified in the survey. These include:

  • “Reduced head count,
  • Lack of boundaries between home life and work,
  • Second jobs,
  • A culture of ‘wanting to do it all'”.

How many of these contributory factors can an OHS professional affect? Continue reading “OHS needs innovative thinking to manage fatigue”

Only vampires work nightshift

For several years now evidence has been growing that nightshift is unhealthy.  Nightshift and other shiftwork can produce digestive problems, fatigue and impairment, increased breast cancer risks…….  OHS and workplace experts seem to avoid the question “should nightshift be allowed?”

Recently, a senior executive met with nightshift staff in a remote branch office.  The nightshift work was office- and computer-based.  The executive described nightshift as a “lifestyle choice”.  This comment infuriated some of the more placid employees to speak up and take the executive to task.  Their point was that the job has deadline constraints that have existed for well over twenty years but this does not mean that any of the employees would not jump at the chance of undertaking the same tasks in daylight.  Could the nightshift tasks be undertaken in daylight, in a new shift arrangement and still meet the client’s information needs?  The question had not been asked and, as a result, nightshift became the unquestioned status quo.  Status quo meant that any health hazards associated with the work were similarly seen as unchangeable and therefore not worth assessing. Continue reading “Only vampires work nightshift”

Patient safety is also workplace safety

Rosalind McDougall wrote in The Age on 26 July 2010 about the excessive and dangerous workloads of junior doctors in Australia. Similar articles have appeared elsewhere in the world for years but the hazard persists. Part of the reason for the hazard’s persistence is evident in the article if one considers the hazard as a workplace hazard rather than a patient safety hazard or a matter of customer service.

McDougall states the impact of excessive workloads for doctors:

“While most hospitals now have policies advocating ”safe hours”, the reality is many junior doctors work shifts that fail to meet the guidelines.”

“Numerous studies (as well as commonsense) indicate that doctors’ technical skills are compromised when they work too long.”

“While certainly not universal, some practices make it almost impossible for junior doctors to work safe hours.”

Where is the OHS regulator?  Is workers’ compensation for stress, fatigue or psychosocial hazards ever invoked by junior doctors? Are there OHS guidelines for the safe operation or design of hospitals and emergency wards? Continue reading “Patient safety is also workplace safety”

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