Is overwork part of the Australian Government’s project management difficulties?

On the Insiders television program on 21 February 2010, host Barrie Cassidy closed a long interview with the Communications Minister Stephen Conroy but asking about the workload of public servants in supporting government programs.  The video is available on-line and the comments are at the 11 minute mark.

Conroy says that the “cracking pace” the Prime Minister, Kevin Rudd, established from the start of his government has continues.  Rudd continues to expect high performance from his Ministers, staff and public servants.  Conroy talks about the change that has been demanded of the public service and that this has generated more workload.  He forecasts that the workload may ease if the Government achieves a second term of office.

Cassidy makes the link between the “pushing people too hard” and the failure of Government schemes such as the insulation scheme that was cancelled by the Environment Minister, Peter Garrett on 19 February 2010. Continue reading “Is overwork part of the Australian Government’s project management difficulties?”

Small business can equal depression, stress and mental health problems

According to an article in  the Australian Financial Review on 16 February 2010 (only available online through subscription):

“The isolation of working at home or in a small shop or factory by themselves can wear down many in the small and medium  enterprise sector.  In the most severe cases, it can lead to depression and cause major problems for their family and business.”

Andrew Griffiths provides a quote that illustrates well the work/life conflict in the small business sector: Continue reading “Small business can equal depression, stress and mental health problems”

European OHS statistics show the way for other regions

On 19 January 2010 EuroFound began the fieldwork necessary for the next in its series of surveys of working conditions in Europe.  According to the media release:

“Eurofound launches the fieldwork for the fifth European Working Conditions Survey, involving face-to-face interviews of workers in 34 European countries. This critical and timely research tracks the current state of working conditions in Europe, highlights the quality of work and employment, and monitors changing trends. The first findings of the survey will be presented at the end of 2010.”

The beginning of fieldwork is far less interesting than the end of the fieldwork but the announcement does remind us of the statistics that the organisation has been able to amass since 1991. Continue reading “European OHS statistics show the way for other regions”

Work/life balance needs to grow into sustainability

Just as government is reigning in the excesses of the financial sector over the last decade or so, there is a strong movement to pull back on the workload excesses. Some of this is through the work/life balance movement.

In terms of occupational health and safety, this movement has a strong base that is reflected in a lot of OHS legislation where individual employees have a responsibility to ensure they are working safely and not putting themselves at risk. This can be a very difficult obligation when one is working in an organisation that does not grant safety or mental health or its social obligations much weight.

Just as government is reigning in the excesses of the financial sector over the last decade or so, there is a strong movement to pull back on the workload excesses.  Some of this is through the work/life balance movement.

In terms of occupational health and safety, this movement has a strong base that is reflected in a lot of OHS legislation where individual employees have a responsibility to ensure they are working safely and not putting themselves at risk.  This can be a very difficult obligation when one is working in an organisation that does not grant safety or mental health or its social obligations much weight. Continue reading “Work/life balance needs to grow into sustainability”

Australia’s Go Home on Time Day

November 26 2009 was Go Home On Time Day in Australia.  The intention of this day, organised by The Australia Institute, was to highlight the difficulty many workers face in a achieving this seemingly simple task.  The Australia Institute’s expresses the aims this way:

  • The typical full-time employee is working 70 minutes of unpaid overtime a day, which equates to 33 eight-hour days per year, or six and a half standard working weeks.
  • Across the workforce, the 2.14 billion hours of unpaid overtime worked per year is a $72 billion gift to employers and means that 6% of our economy depends on free labour.
  • Converting unpaid overtime into full time jobs would create 1.1 million new jobs
  • Unpaid overtime harms our health, our personal relationships, our communities and our workplaces

The work/life balance advocates would say not doing unpaid overtime as a regular part of the job is an important balancing technique.

The Australia Institute has provided SafetyAtWorkBlog with some statistics from the special day’s 20,000 registered participants which may illustrate some of the difficulties of achieving that work/life balance.

Over 55% of registered participants managed to leave work at the contracted time on 26 November 2009.  Of those who could not, almost 70% said they could not because they “had too much work to do”.

Of those who went home on time, these were the most common activities:

  • Spent time with family/played with kids
  • Exercised/went to the gym
  • Household jobs/chores
  • Caught up with friends
  • Walked the dog

Those who admitted to working unpaid overtime (1836) gave the following reasons

To get the work done

86.5%

Because my boss/employer expects it

28.8%

To help colleagues

23.1%

To ensure my job is safe/secure

21.6%

To demonstrate how hard I work

14.2%

Because everyone else does it

13.6%

There seems to be only one genuinely positive and collegiate reason, to help colleagues.  The others indicate job and personal insecurity, unreasonable workloads or bad time management on behalf of employees and employers.

The statistics are of mostly curiosity value but are further indications of the social structural problems that contribute to increased work mental health risks.  Of those who signed up but could not get away from work, a couple of reasons given were

  • Boss knew I was trying to go home on time and loaded me up.
  • Management laughed.
  • My Boss said I was not to say the words out loud.

These days are intended to raise awareness of specific issues in society and Go Home On Time Day is a worthwhile addition but as with Asbestos Awareness Week, at some point awareness must move to action.

Kevin Jones

Unpaid overtime is the new danger money

In Australia there is increasing pressure to work more hours than what one is paid for. Many different organisations use this fact to push for various improved benefits, in many circumstances the statistics are used in support of wage improvements.

But working beyond contracted hours will certainly affect one’s work/life balance as there are only so many hours in the day and if work dominates one’s life, family time or rest will be sacrificed. The imbalance leads to a range of negative psychological and social actions. An article in Wikipedia on working time summarises this.

“In contrast, a work week that is too long will result in more material goods at the cost of stress-related health problems as well as a “drought of leisure.”  Furthermore, children are likely to receive less attention from busy parents, and childrearing is likely to be subjectively worse.  The exact ways in which long work weeks affect culture, public health, and education are debated.”

Australia has yet to have the debate on the matter of working hours that has been seen in Europe and England but the issue exists very much in Australia, although it has yet to gain any traction.

According to a media report by the Australian Council of Trade Unions a new research report by the Australia Institute

“… found that each year, the average full-time Australian worker does 266.6 hours of unpaid overtime, or an extra six-and-a-half working weeks…. The think tank estimates that through unpaid overtime, workers are forgoing a total of $72.2 billion in wages or 6% of GDP.”

The Australian Institute report found the following

  • Forty-five per cent of all Australian workers, and more than half of all full-time employees, work more hours than they are paid for during a typical workday.
  • Unpaid overtime is more common among people who work a ‘standard’ business workday (that is, not shift work) and among white-collar workers.
  • Workplace culture is a dominant contributing factor, with 44 per cent of people who work unpaid overtime saying that it is ‘compulsory’ or ‘expected’ and another 43 per cent saying that it is ‘not expected, but also not discouraged’.
  • Across the workforce, the average employee works 49 minutes unpaid during a typical workday.
  • Full-time employees work 70 minutes of unpaid overtime on average, while parttime employees work 23 minutes.
  • Men work more unpaid overtime than women (63 minutes versus 36 minutes a day). Men with young children work a great deal more than women with young children (71 minutes compared with 30 minutes).
  • Unpaid overtime increases with income: people in low-income households work an average of 28 minutes of unpaid overtime a day compared with 61 minutes for people in high-income households.
  • When asked what would happen if they didn’t work unpaid overtime, most say that ‘the work wouldn’t get done’, suggesting that the demands placed on employees are too much for many people.
  • A majority of survey respondents who work additional hours said that if they didn’t work overtime they would spend more time with family, and many said that they would do more exercise.

The report clearly states that allowing “unpaid overtime” has a strong cost in social and individual health but there is an OHS perspective that over gets overlooked due to public health and industrial relations dominating the issue.

In a media statement from October 2009, as an example, Deloittes quoted some scientists, in support of a anti-sleep device, on statistics that have been bandied around for some time:

“…scientists equate fatigue to blood-alcohol levels: if a person has been awake for 18 hours, it’s the equivalent of having a .05 level of alcohol in their body; if they have been awake for 21 hours, it’s equivalent to a.08 level.”

There are several further examples on negative health impacts in the Australia Institute report.

It can be strongly argued that by allowing, or expecting, “unpaid overtime”, employers may be encouraging workers to travel home while impaired and that employers are creating a work/life imbalance by requiring “unpaid overtime”.   Certainly it could be argued that even during unpaid overtime, the cognitive function of the employee is less than expected, or even have the worker unfit for work.

Arguing about unpaid overtime clearly makes the debate one of money not safety or wellness or the social contract, and this is the argument’s inherent weakness.

Arguing for compensation for “unpaid overtime” is arguing for “danger money” – how much money will a worker accept in order to keep working into the unhealthy and dangerous hours beyond their regular contracted hours?  This type of argument disappeared almost twenty years ago in Australia when the Australian awards system was reformed to remove allowances in relation to working at heights, picking up roadkill, or working in excessive heat.   It was agreed that “danger money” was inappropriate and that OHS principles demanded the risks involved with these tasks be reduced rather than “paying workers” to place themselves at risk.

ACTU Secretary Jeff Lawrence, in his media statement in support of Go Home on Time Day, and The Australia Institute in its media statement on its report both underplay a major point in the debate on working hours when they argue in economic terms.  Lawrence says

“If the work demands are too much to complete in a normal working day, then employees should be paid for their extra hours, or their employer must hire more staff.”

The institute mentions wellness in passing but emphasises in its media release

“..the 2.14 billion hours of unpaid overtime worked per year is a $72 billion gift to employers and means that 6% of our economy depends on free labour.”

Employing more staff is preferable but removing the culture of unpaid overtime is far more important.   Arguing on the basis of economics, ie “being paid for their extra hours”, may expose the worker to greater risk of injury or illness at the workplace or on the way home.   Quality of life, work/life balance and personal health and safety are stronger arguments for “going home on time”, arguments supported by The Australia Institute and the Australian Greens.

Kevin Jones

Managing stress the Wall Street Journal way

When a financial newspaper or website posts an article about workplace safety, it is worth reading.  The fact of such an article does not mean, though, that safety management is the focus of the story.

A 17 November 2009 article in the Wall Street Journal, ” Workers Denied Company Help Due to Stress-Related Complaints” understandably reports on new workplace stress statistics in a way attractive to its readers.  Sadly it reports on “how can the problem be managed?” rather than the next step that OHS professionals should always take, “how can this problem be eliminated?”

The paragraph that clearly illustrates this myopia is

“Companies are now faced with critical decisions over how to tackle stress. The first step, according to Dr. Wright, is to provide workers with access to a dedicated help line service. “Picnics, parties … those things are nice to have when the times are good, but it is the fundamental things – like making sure your role fits your skills and having the support of your manager – that matters the most now.”

A help line as a first step?  The article is full of statistics that illustrate the reality of the hazards.  Talking to a sympathetic counselor throws the responsibility (blame?) onto the individual and away from the organisation.

Earlier in the article Aviva’s Dr Wright said that workers are

“…being pushed to work harder, longer hours, in roles they are often not trained for…”

He acknowledges that workload and excessive hours is a contributory factor but makes no recommendations for changing these hazards.  Dr Wright accepts the traditional wisdom that harsh economic times leads to these pressures and individuals must cope, with some assistance from the employer.

It is probably unfair to expect the Wall Street Journal to publish an article that proposes fundamental change to the corporate order on the basis of valuing the mental health of employees.  But OHS professionals and advocates, those speaking from a position of independence, must keep reminding business, and (sadly) some OHS regulators, that long-term sustainability will only come from valuing the workforce as human beings and not as cogs in the race for executive performance bonuses.

Kevin Jones

Below is a list of links to some of the reports mentioned in the WSJ article.

National Institute for Health and Clinical Excellence

Aviva UK Health of the Workplace 2009 (report not found)

Chartered Institute of Personnel and Development

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