We can control workplace mental health if we want to

Some years ago, Time Management was all the rage. It was the precursor to the resurgence of the Work Smarter – Not Harder movement, but it seems to have faded from conversation recently. Part of the reason is that everyone is expected to be contactable, every day, every week, every month. And then we wonder why there seems to be a workplace mental health crisis?!

The answer is simple – turn off your phone, turn off your work computer. This will cause some readers to shake and say that they cannot do that as their bosses expect them to be available. The unfairness of this was discussed a little in the article on “work-to-rule“, but the employers’ expectations are more than unfair. They indicate a poor manager who cannot manage their time and of a workplace culture that endorses this sloppiness/laziness. A recent New Zealand article looked at some of the recent trends.

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Increased OHS accountability sought

The political strategy of Ken Phillips of Self Employed Australia (formerly of the Independent Contractors of Australia) received a boost in The Age newspaper on December 12 2021, in an article headlined “Group to mount legal challenge to force prosecution of Premier over hotel quarantine disaster” online (paywalled) or “Business owners seek prosecution of Andrews over hotel quarantine” in the print version.

Phillips uses a section of Victoria’s Occupational Health and Safety (OHS) Act to make a political point about accountability. Previously, Phillips, his usual mainstream media contact Robert Gottliebsen, and others have called for Premier Daniel Andrews to be charged with Industrial Manslaughter (IM) over the deaths of over 800 people linked to a COVID-19 outbreak from the failure of Victoria’s hotel quarantine program. (The recent non-hotel outbreak is around 597 deaths)

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Some OHS approaches need the Industrial Relations touch

Several years ago, there was a proposal to produce a book of research linked to the work and themes of Professor Michael Quinlan. That book became “The Regulation and Management of Workplace Health and Safety“, and I recently obtained an affordable copy for my Summer break. (An excellent book review has been written by Eric Tucker on which this article is based)

There are many labour and industrial relations concepts in the book, many that I had to look up – pluralism, unitarism, politicalism. Read enough industrial relations (IR) research papers, and these terms might become second nature, but occupational health and safety (OHS) texts (what few there are of them) seem simpler and blander, generally avoiding the politics of work and therefore the politics of safety. Most of the recent OHS books seem to be dominated by Leadership and neuroscience *.

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The OHS benefits of “work to rule”

In May 2020, “work to rule” was touched on in a long article about the future of work. “Work To Rule” is a phrase that is rarely heard now, as the industrial relations (IR) conversation has changed, but it is more relevant than ever.

The industrial relations context for working to the rules is illustrated in this short article. Still, work to rule can have occupational health and safety (OHS) benefits, especially psychosocial health and the current mot du jour, The Great Resignation/Rebalance.

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Banyan Health Group responds

Earlier this week, I paused an article on corporate burnout which used a media release from the Banyan Health Group as the catalyst. The group chose not to respond to some challenging questions but later reversed their position. Below are the responses of Ruth Limkin – CEO of The Banyans Healthcare Group to those questions. I thank Ruth and her team for their support

SAWB: The media release mentions chronic stress risk factors of “increased absenteeism, disconnected employee relationships, heavy workload and tight deadlines” and “longer hours”.  The World Health Organisation has written that “Burn-out refers specifically to phenomena in the occupational context and should not be applied to describe experiences in other areas of life”. What can an executive manager do to reduce or eliminate these factors and thereby reduce the need for personal psychological interventions? Should the businesses change the way they do business and change the expectations that they place on executives?

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Corporate burnout and expecting too much

The Banyan Health Group issued a media release about company executives experiencing burnout in support of Psychology Week. I put some questions to the Group’s media contact from the occupational health and safety (OHS) perspective. The contact said that the Banyan Health Group members did not think they were best placed to answer the questions. [They have since chosen to respond and that supplementary article is available HERE]

That’s perhaps understandable, but we know that work-related mental health problems require a multi-disciplinary response involving personal and structural interventions as individual, social, and organisation factors contribute to poor mental health, of which burnout is part. Organisations that put themselves out there as subject matter experts and corporate workplace service providers to business should be able to respond to challenging questions. Below are statements from Banyan’s media pack and my questions.

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The Good, the Perfect and the Practicable

Managers often say that we shouldn’t let the Good suffer in the pursuit of the Perfect. And there’s a bit of a parallel there between occupational health and safety (OHS) principles and the legislative requirement to achieve safety only as far as is reasonably practicable. So the aim is the Perfect and the practicable is the Good. But one of the traps of this sort of thinking is that you can’t establish what is the Good without first understanding what is the Perfect.

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