Mind Set – Mental Health in Australian Workplaces

[This article was written by Helen Borger and was first published in the May-June 2014 edition of National Safety – a magazine of the National Safety Council of Australia.  Reproduced with permission. (Links added by SafetyAtWorkBlog ) ]

rsz_ns__mayjun_2014A quick online search reveals a plethora of advice and information about choosing the right mood-altering paint colours for office walls and selecting the best beanbags for worksite chill-out spaces. Not to mention the availability of on-site massages to ease employee tension and anxiety.

It’s tempting to make these interventions the centrepiece of workplace mental health and wellbeing programs because they are feel-good, visible signs of management action that are relatively easy to implement. Continue reading “Mind Set – Mental Health in Australian Workplaces”

The first Annual Statement on workplace bullying data gets a C+

Recently Safe Work Australia released  its first annual statement on “Psychosocial health and safety and bullying in Australian workplaces“.  This is a terrific initiative but it has a significant flaw – it combines statistical data for harassment and bullying even though they are different hazards, have different remedies, are usually handled by different professions in many organisations, and have different external appeal options.

The Annual Statement itself quotes its origin:

 “The Committee recommends that Safe Work Australia issues an annual national statement which updates any emerging trends of its collated data from each of the state and territory regulators, and the Commonwealth, with respect to psychosocial health and safety generally and workplace bullying specifically“. (emphasis added)

Nowhere in the Annual Statement is there any data specifically addressing workplace bullying.  Bullying is always linked with harassment, contrary to the brief from the House of Representatives Standing Committee on Education and Employment’s workplace bullying report, as I read it.

Continue reading “The first Annual Statement on workplace bullying data gets a C+”

Beyondblue’s latest research report is too narrow

Beyondblue has just released a report into the cost of mental health in the workplace prepared by PricewaterhouseCoopers (PwC) and called “Creating a mentally healthy workplace – Return on investment analysis“. The report is interesting but of limited use for those looking for ways to make their own workplaces safer and healthier with minimal cost.  The Beyondblue  media release claims

“… that Australian businesses will receive an average return of $2.30 for every $1 they invest in effective workplace mental health strategies.

The research, which looked at the impact of employees’ mental health conditions on productivity, participation and compensation claims, also found these conditions cost Australian employers at least $10.9 billion a year.”

The first claim looks attractive but achieving such a return is unlikely unless the company includes the following:

  • “commitment from organisational leaders,
  • employee participation,
  • development and implementation of policies,
  • provision of the necessary resources, and
  • a sustainable approach.” (page iv)

The best chance for the return on investment (ROI) will likely occur in a company that has an enlightened management, “necessary resources” and a leadership that is already likely to have mental health and a safe organisational culture on its agenda.  This is a rare combination which limits the application of the PwC report findings.

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Very useful workplace mental health guidelines released

The Institute for Safety, Compensation and Recovery Research (ISCRR) has released a set of guidelines for the prevention of mental health problems at work. Such guidelines have been sorely required in Australia where workplace mental health problems have become an increasing problem for workers and organisations and workplace bullying dominates the policy landscape. It recommends the development of a mental health and wellbeing strategy that includes the following elements:

  • “the development of a positive work environment that supports and encourages mental health
  • balancing job demands with job control
  • appropriately rewarding employees efforts
  • creating a fair workplace
  • provision of workplace supports
  • effective management of performance issues
  • provision of training to develop management and leadership skills
  • supportive change management processes Continue reading “Very useful workplace mental health guidelines released”

Legal changes on workplace bullying are forgetting the workers

The lower house (thanks, Rex) of the Australian Parliament has passed amendments to its industrial relations laws, the Fair Work Act, to allow for matters concerning workplace bullying to be heard in its Commission, once the laws pass the Senate.. But recent media and parliamentary discussion on this action seems to forgotten the welfare of the bullied workers.

Professor Andrew Stewart of the University of Adelaide is reported to have said that there is a risk that the Fair Work Commission will be “swamped” with bullying complaints and that a system of filtering should be applied. Such a mechanism is supported by Professor Ron McCallum who said in The Australian on 14 June 2013:

“I would agree with the Coalition that there should be some filtering mechanism because we don’t know how many complaints there are going to be,” he said. “There’s been wildly varying suggestions.

Continue reading “Legal changes on workplace bullying are forgetting the workers”

New workplace bullying laws generate heated debate

Today Australia hosts a No2Bullying conference.  It is a timely conference as the debate on Australia’s changes to the Fair Work Act in relation to workplace bullying heats up.

Lawyer Josh Bornstein is particularly critical of the politicisation of the amendments and believes this increases the instability or remedies available to victims of workplace bullying by increasing pressure on under-resourced OHS regulators.

The amendments are unlikely to reduce the incidence of workplace bullying in Australia as they address post-incident circumstances.

As the new legislation is being passed through Parliament, the industrial relations, political and legal context will dominate the media, Continue reading “New workplace bullying laws generate heated debate”

OHS would benefit from a historical perspective on workplace bullying

Every year, around this time, the mainstream media reports on the findings of employee surveys of the Victorian public service. Each year the statistics on workplace bullying are featured.  (The Age newspaper reported on the latest survey on 31 March 2013.)  But the approach to an understanding of workplace bullying has changed over the last fifteen years or so.  A brief look at the March 2001 Issues Paper on workplace bullying, released by the Victorian Workcover Authority (VWA), is useful to illustrate the degree of  change but also the origin of some of the contemporary hazard control themes.

Cover of Bullying Issues PaperThe VWA Issues Paper was always intended to lead to a formal Code of Practice but due to belligerence from various industry bodies, no code eventuated and Victoria had to make do with a guidance note.  This effectively banished workplace bullying to a nice-to-manage rather than an essential element of modern management.  Significantly, Safe Work Australia intends to release a model Code of Practice on workplace bullying shortly. Perhaps the employer associations’ attitudes have mellowed.  Perhaps it is the decline of trade union influence since 2001.

The Issues Paper roughly defines workplace bullying as:

“…aggressive behaviour that intimidates, humiliates and/or undermines a person or group.” Continue reading “OHS would benefit from a historical perspective on workplace bullying”

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