I felt the job was driving me nuts: Stressors and Stress

For two decades now the occupational stressors/stress regulatory debate in Australia has limped along with the same arguments, same objections, same type of discussions.  The same largely impractical documents mentioning psychological effects, physical effects, ‘good stress’ and what is or isn’t a disease and, of course, finger-wagging advice about risk assessments.

Exactly how has all this benefited workers?  So far as I can see across many industries very little indeed.  I can actually identify individual workplaces where 20 year old stressors have still not been eliminated nor controlled, others are worse even though managers have come and gone.

There was a period in this debate when the bio-medical models were prominent (The Fluid Phase) with a focus on the ‘stress hormones’ – adrenaline, noradrenaline, cortisol and dopamine.  Melatonin and serotonin were also discussed, but not nearly as much.  Result?  No benefit to workers.  There was a period of debate about words (The Semantic Phase): what exactly did ‘stress’ mean?  What about ‘strain’?  Or ‘eustress’ (euphoric stress)?  What about ‘distress’?  Or the more insidious ‘good’ or ‘positive stress’ and ‘hardiness’, remember them?  Result?  No benefit to workers at the job.  Then there was forensic interest in ‘which exactly contributes more to occupational stress: life generally, genetics, personality or things at work’ (The Multiplex Phase)?

Changes in organisation, in numbers of workers, in rosters, in workloads (vis a vis process and machinery changes) have resulted in improvements, but these have been rare.  The matters of shorter shifts, longer breaks (say, at 3 am), genuine reductions in levels of fatigue and fear of job loss have generally become worse. Continue reading “I felt the job was driving me nuts: Stressors and Stress”

A radicalised OHS profession may meet future social needs

The Australasian Faculty of Occupational and Environmental Medicine (AFOEM) has uploaded to the internet an hour-long discussion of their Position Statement on “Realising the Health Benefits of Work“.

Firstly  AFOEM should be congratulated for sharing such a resource.  Although the paper itself was launched in May 2010, to have access in July 2010 is a great achievement and an indication of the openness of the organisation and the importance the organisation places on the document.

Dr Robin Chase, President of AFOEM, says in his launch introduction that the dominant social perspective is that work is somehow bad for one’s health.  This is a perspective that OHS professionals will struggle to counter as they are always on the look-out for hazard, the potential for harm, risks.  Similarly HR people often are seen as providing services to assist workers in coping with workloads and workplace issues. Continue reading “A radicalised OHS profession may meet future social needs”

ICAP Congress of Applied Psychology is a neglected OHS resource

In July 2010, Melbourne Australia is hosting the 2010 conference of the International Congress of Applied Psychology.  What was an OHS consultant at this conference?  The question should be why wasn’t OHS consultants at this conference?

This conference is not about workplace safety, per se.  It is about how people think and communicate.  It provides research (some would say evidence), often about how people relate to each other at work.  The exciting content of this ICAP Conference makes the Safety In Action Conference look like a history lesson.

The conference has made the full program and the speaker abstracts online, for free.  Both are big PDF files but are excellent resources for those OHS professionals looking for the latest research into bullying, driver safety, health & wellbeing, organisational behaviour, leadership, fatigue, stress and other issues. Continue reading “ICAP Congress of Applied Psychology is a neglected OHS resource”

Another Australia emergency organisation faces bullying claims

Emergency service organisations, like the military, are susceptible to accusations of bullying due to the hierarchical command structure on which they are based. 

For decades this type of structure has been seen as a requirement for efficient emergency response or other activities under tight timelines and high expectations.  It would not take much to perceive one’s supervisor saying “move it, move it, move it” or similar, over time as a repeated insult and, being repeated, an instance of bullying.

The Australian Broadcasting Corporation (ABC) is reporting on claims by the former president of the Metropolitan Fire Brigade Board (MFB), Adrian Nye, who was stood down in April 2010.  The ABC says Nye has accused the MFB of having a culture of bullying. 

CEO Graeme Fountain has called in KPMG to investigate Nye’s claims.

There is sufficient evidence to suggest that the hierarchical command structure is no longer compatible with contemporary expectations of respect, health, safety or wellbeing.  Continue reading “Another Australia emergency organisation faces bullying claims”

New suicide report has something to say about workplace mental health

Work-related suicides have been in the press a lot in Australia over the last six months.  In June 2010, the Australian Government released a report into suicide called The Hidden Toll: Suicide in Australia.  It covers suicide as a social issue broadly but there are some mentions in the report about work-related suicides that are worth noting.

On social costs:

“Ms Dulcie Bird of the Dr Edward Koch Foundation argued that whole communities are often affected when a suicide occurs and described low estimates of the number of people effected by suicide as ‘a load of nonsense’. She gave the example of the suicide of a 16-year-old boy in a small town and noted her organisation had completed ’43 face-to-face interventions for that one suicide’. The Foundation commented that suicide results in the loss of the deceased person’s contribution to society as a whole. Continue reading “New suicide report has something to say about workplace mental health”

Suicide advice shows reactive thinking

Workplace suicides are in the news at the moment due to Foxconn and, to a lesser extent, France Telecome.  There is enough media attention for companies to start to evaluate their own risk exposures.

Through LinkedIn, Tom Boudreau of R&R Insurance Services, issued the following advice under the title “Do Employers Have a Duty to Prevent Workplace Suicides?”:

“A tech company in China has recently been plagued with a rash of worker suicides (and attempted suicides). Nine workers (all of them young) died and two others suffered serious injuries. These workers have not only killed or tried to kill themselves, they’ve done so in the workplace itself. …..

Some labor groups have blamed the company for the suicides, claiming it runs military-style factories and abuses workers. Regardless of the cause, these tragic deaths do raise an interesting question: what duty do employers have—if any—to prevent workplace suicides? Continue reading “Suicide advice shows reactive thinking”

Suicides in China – is this a Foxconn problem or an Apple problem?

Foxconn, a large technology manufacturer in China has a cluster of suicides.  This issue is getting more attention than normal in Western media because the company manufactures products for Apple and the Apple iPad went on sale around the world at the same time news about the suicides broke.

The question that must be asked is “is this a Foxconn problem or an Apple problem?” Continue reading “Suicides in China – is this a Foxconn problem or an Apple problem?”

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