Another Australia emergency organisation faces bullying claims

Emergency service organisations, like the military, are susceptible to accusations of bullying due to the hierarchical command structure on which they are based. 

For decades this type of structure has been seen as a requirement for efficient emergency response or other activities under tight timelines and high expectations.  It would not take much to perceive one’s supervisor saying “move it, move it, move it” or similar, over time as a repeated insult and, being repeated, an instance of bullying.

The Australian Broadcasting Corporation (ABC) is reporting on claims by the former president of the Metropolitan Fire Brigade Board (MFB), Adrian Nye, who was stood down in April 2010.  The ABC says Nye has accused the MFB of having a culture of bullying. 

CEO Graeme Fountain has called in KPMG to investigate Nye’s claims.

There is sufficient evidence to suggest that the hierarchical command structure is no longer compatible with contemporary expectations of respect, health, safety or wellbeing.  Continue reading “Another Australia emergency organisation faces bullying claims”

New suicide report has something to say about workplace mental health

Work-related suicides have been in the press a lot in Australia over the last six months.  In June 2010, the Australian Government released a report into suicide called The Hidden Toll: Suicide in Australia.  It covers suicide as a social issue broadly but there are some mentions in the report about work-related suicides that are worth noting.

On social costs:

“Ms Dulcie Bird of the Dr Edward Koch Foundation argued that whole communities are often affected when a suicide occurs and described low estimates of the number of people effected by suicide as ‘a load of nonsense’. She gave the example of the suicide of a 16-year-old boy in a small town and noted her organisation had completed ’43 face-to-face interventions for that one suicide’. The Foundation commented that suicide results in the loss of the deceased person’s contribution to society as a whole. Continue reading “New suicide report has something to say about workplace mental health”

Suicide advice shows reactive thinking

Workplace suicides are in the news at the moment due to Foxconn and, to a lesser extent, France Telecome.  There is enough media attention for companies to start to evaluate their own risk exposures.

Through LinkedIn, Tom Boudreau of R&R Insurance Services, issued the following advice under the title “Do Employers Have a Duty to Prevent Workplace Suicides?”:

“A tech company in China has recently been plagued with a rash of worker suicides (and attempted suicides). Nine workers (all of them young) died and two others suffered serious injuries. These workers have not only killed or tried to kill themselves, they’ve done so in the workplace itself. …..

Some labor groups have blamed the company for the suicides, claiming it runs military-style factories and abuses workers. Regardless of the cause, these tragic deaths do raise an interesting question: what duty do employers have—if any—to prevent workplace suicides? Continue reading “Suicide advice shows reactive thinking”

Suicides in China – is this a Foxconn problem or an Apple problem?

Foxconn, a large technology manufacturer in China has a cluster of suicides.  This issue is getting more attention than normal in Western media because the company manufactures products for Apple and the Apple iPad went on sale around the world at the same time news about the suicides broke.

The question that must be asked is “is this a Foxconn problem or an Apple problem?” Continue reading “Suicides in China – is this a Foxconn problem or an Apple problem?”

US workplace bullying interview with Gary Namie

Ben Merens of Wisconsin Public Radio interviewed Gary Namie of the Bullying Institute on 26 May 2010 for 45 minutes on his At Issue radio program.  The interview is very timely as new “Healthy Workplace” legislation is being considered in the United States.

What was useful in this interview was that the discussion centred on workplace bullying and Namie summarised how this is substantially different from schoolyard bullying – a  significant difference which requires different methods of control.  Namie says that although bullying in childhood is significant, the impact on an adult of similar treatment may have longer lasting effects.

The broadcast, of course, applies to the US context principally but Namie has a long and strong international reputation in workplace bullying advice and deserves an audience.  Tellingly, Namie says that the comparison for workplace bullying is not schoolyard bullying but domestic violence.

In 2001, Namie provided me with a review copy the 2000 edition of The Bully At Work for the SafetyATWORK magazine.  The review is available HERE.

Kevin Jones

Harmonising bullying terminology extends well beyond OHS

In May 2010, Workplace Health & Safety Queensland uploaded a Workplace Harassment Assessment Tool.  The curious element to the information is that Queensland does not mention the word “bullying” even though the assessment criteria cover this hazard.

As Australia moves to harmonised legislation on workplace safety issues, the harmonisation of terminology is going to be important and probably subject to lively discussion.   Continue reading “Harmonising bullying terminology extends well beyond OHS”

All exposure standards must consider hours of work

The last sixty years’ of research into the effects of hours of work, shiftwork, associated workload, fatigue and affects on social life and families has produced many findings, but no general detailed agreements.  There are interesting debates about who and what to research, what methods to use, what to measure and how to interpret results.  In the meantime workers and managers continue to work in difficult circumstances that research suggests has an impact on hormone secretion patterns, and, for example, on cardiac health, gastrointestinal health and breast cancer.

Here are a number of specific statements about hours of work, fatigue and fitness for work.  Total agreement on these statements can’t be achieved but they would generally be supported.   Continue reading “All exposure standards must consider hours of work”

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