The struggle to achieve cultural change on OHS

In 2008, a New South Wales Parliamentary Committee reported to the Government on problems with that State’s Ambulance Services.  The problems included bullying, harassment and a dysfunctional management.  A review into the Ambulance Services progress on the recommendations two years later has found :

“…the general feedback received from ambulance officers is that despite the new initiatives, little has changed, and significant management and cultural problems remain within the Service. While awareness of the Service’s new policies and initiatives appears to be high, adherence to and application of the policies – particularly by Ambulance managers – appears to be low, or at best, varied.” Continue reading “The struggle to achieve cultural change on OHS”

Restorative Justice research gets funding boost as US hearings focus on workplace bullying and suicide

The role of restorative justice in workplace incidents has received a major boost from the Legal Services Board in Victoria.  According to an April 2010 newsletter from the Creative Ministries Network additional research funding has been received for a quality assurance framework.  As mentioned in the article below restorative justice could have particular benefits to instances of workplace bullying.

Several of the suggestions and areas of research echo some of the issues raised in US Assembly Labor Committee hearings on workplace bullying and suicides in the last few days.

“The Creative Ministries Network has received a further grant from the Legal Services Board to undertake a project to develop a Victorian quality assurance framework for any restorative justice service operating in the area of work-related death.  The project will also examine whether this framework may apply to work-related injury, especially in areas such as workplace bullying. Continue reading “Restorative Justice research gets funding boost as US hearings focus on workplace bullying and suicide”

Psychosocial hazards are now, formally, occupational diseases

On 25 March 2010, the International Labour Organization released an updated list of occupational diseases.  On the ILO website, it is stated that

“Mental and behavioural disorders have for the first time, been specifically included in the ILO list.”

All occupational diseases, including psychosocial hazards, had to satisfy the following criteria in order to be considered:

  • “…that there is a causal relationship with a specific agent, exposure or work process;
  • that they occur in connection with the work environment and/or in specific occupations;
  • that they occur among the groups of workers concerned with a frequency which exceeds the average incidence within the rest of the population; and
  • that there is scientific evidence of a clearly defined pattern of disease following exposure and plausibility of cause.”

The exact text from the revised List of Occupational Diseases Recommendation R194 is

“2.4. Mental and behavioural disorders

2.4.1. Post-traumatic stress disorder

2.4.2. Other mental or behavioural disorders not mentioned in the preceding item where a direct link is established scientifically, or determined by methods appropriate to national conditions and practice, between the exposure to risk factors arising from work activities and the mental and behavioural disorder(s) contracted by the worker”

What this means in practice is unclear and is likely to vary from country to country in relation to recognition of UN and ILO recommendations.  What it does establish is that an international authoritative OHS body has acknowledged the existence of psychosocial hazards.

“The Eagle has landed”  however there will remain some organisations who will always believe that occupational causes of psychosocial problems belong on the same sound-stage as the Apollo moon landings.

Kevin Jones

Unprecedented interest in workplace bullying

On 25 March 2010, at the first of ten workplace bullying information seminars, WorkSafe Victoria, claimed to have a world-class approach to combating workplace bullying.  The Europeans may dispute the claim but there is no doubt that WorkSafe is on the right path in responding to the unprecedented community interest in the issue.

In a packed hall in the City of Melbourne, Trevor Martin, WorkSafe’s Strategic Programs Director, acknowledged the considerable media interest in the hazard over the last few years, and particularly since the prosecution of four men in associated with bullying at Cafe Vamp.  Martin said that WorkSafe’s advisory help line has been receiving more that 40 calls per day on bullying and harassment issues and that

“In February [2010] 560 calls were received …… 10%, 56 cases made it through to the dedicated unit for further work to be done.  That is an astonishing number of calls to WorkSafe on a single issue.” Continue reading “Unprecedented interest in workplace bullying”

Australian MP mentions workplace bullying but is short on practical controls

On 18 March 2010, the last sitting day of that session of Australia’s Parliament, Labor Member of Parliament , Bill Shorten, spoke about workplace bullying and the OHS prosecutions that stemmed from the bullying and suicide of Brodie Panlock.  Some of his short speech rehashed details of the workplace bullying prosecutions but, according to the draft of Hansard (page 93), Shorten made some useful remarks:

“I rise to speak on the issue of workplace bullying.  We would not think it was acceptable for people to come to work and be exposed to asbestos or toxic chemicals.  We should not think, therefore, that it is appropriate for them to be exposed to the toxic behaviour that is sustained and malicious bullying.  I believe that this kind of bullying is something which can be eradicated.  We have changed attitudes on smoking in the workplace and on sexual harassment; there is no reason why we cannot eliminate forever bullying in the workplace.

Bullying is an absence of kindness and Continue reading “Australian MP mentions workplace bullying but is short on practical controls”

LTIFRs (sort of) gone from Australia Post

The Communications Division of the CEPU has been in negotiations with Australia Post for some time to establish a pathway to better industrial relations.  On 18 March 2010 a memorandum of understanding (MOU) was signed between the two parties, committing both to progress.

Of direct OHS interest is the following paragraph in the media statement about the MOU:

“As a gesture of good faith the MOU contains commitments from all parties that will apply immediately:

  • Australia Post will host a summit in April between senior executives including the Managing Director and senior CEPU representatives on the future challenges facing the business, the unions and their members; and
  • The removal of Lost Time Injury Frequency Rate’s in bonus targets for managers.”

Whether OHS will be discussed at the summit is unknown but the removal of LTIFR is of significance to OHS professionals.

Continue reading “LTIFRs (sort of) gone from Australia Post”

Legal changes for Victoria’s workers’ compensation laws

As workers’ compensation keeps bubbling away as a political issues in South Australia ahead of this weekend’s State election, other Australian States are not sitting still on workers’ compensation.

Amendments to Victoria’s workers’ compensation system have passed through Parliament on 11 March 2010 enacting most of the findings of the 2007 Hanks inquiry.  The laws will be gradually introduced but with most effective from 5 April 2010.

The best summary of the amended laws is on the Victorian WorkCover website. Continue reading “Legal changes for Victoria’s workers’ compensation laws”

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