Mental Health conference assessment

As you could guess from some recent blog posts, the Criterion Conference called “Improving Integrated Approaches to Workplace Mental Health” conducted with the support of the Australian Institute of Health and Safety, was well worth attending as many of the speakers were excellent. What was missing was a strong voice of advocacy on behalf of the Human Resources (HR) profession to counter or balance the strong occupational health and safety (OHS) focus.

Below is a summary of some of the important points made by the conference speakers (or at least those who did not impose restrictions).

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Resilience training remains contentious

The issue of resilience training and its role in managing workplace mental health continues to confuse at a recent mental health conference.

Yesterday, several experts were critical of resilience training or, more accurately, the over-reliance on worker-focussed interventions when evidence shows that more sustainable benefits are obtainable by addressing the structural factors leading to poor mental health at work. One of the experts specifically said that resilience training may be relevant to emergency services workers where their workplaces are so dynamic that it is almost impossible to anticipate mental health hazards.

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Integration struggles at workplace mental health conference

The Criterion Conference called “Improving Integrated Approaches to Workplace Mental Health” is a curious one. There is a lot of information about workplace mental health but a lot less about a “integrated approach”.

The audience had a good mix of delegates from Australian States and as well as occupations of Human Resources (HR) and Occupational Health and Safety (OHS), as well as some State Safety Regulators. The separate silos of HR and OHS were on display even though it is these very disciplines that must be integrated for Australian businesses to truly grasp how mental ill-health can be prevented. One example of the gap could be seen in relation to resilience training.

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What does a psychological near miss look like?

This week a workplace mental conference has been running in Sydney with some excellent speakers. The theme is to improve integrated approaches to workplace mental health in the belief that progress can be most effective when workplace silos and professional disciplines share information and actively listen.

However, resistance to change continues and silos continue to exist even if the interconnecting bridges are half-formed. One half-formed bridge was illustrated when I put this question to a panel discussion:

“What does a psychological near-miss look like?”

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Government responds to the mental health risks of emergency service workers

In 2018/19 one of Australia’s Senate Committees looked at the mental health of emergency responders. The final report was handed down in February 2019 and the government’s response has been released today, twelve months later (?!). Lucky the government delayed as it allowed the Response to mention the 2019/20 bushfires even though this was outside the timeline of the Committee’s inquiry.

Emergency Responders, as do frontline soldiers, face unique psychological risks from their duties, so there are some recommendations that are difficult for those outside the sector to relate to but looking at the Response gives an insight into the thinking about occupational health and safety (OHS), and especially workplace mental health risks, of the Australian government. That thinking may be summarised by the Government supporting only one of the fourteen recommendations, noting five of them and supporting “in principle” the rest.

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Accountability in all that we do

“The way we do things around here” is a rough explanation to what many people mean by culture and, especially, a workplace safety culture. A culture is built or strengthened through personal interaction, conversations, relationship and a shared responsibility. Part of this is an expectation that workers will look out for each (which is also a legislative obligation), and crucial to this is the concept of the “ethical bystander“.

But recently this concept was applied in a new way in an American Court when a woman, Lisa Ricchio, who was kept and sexually assaulted repeatedly in a hotel room, sued the hotel alleging that the hotel owners financially benefited from the crime.

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We’ve had enough awareness, now act

Mental health and burnout are workplace hazards with which many companies and workers are struggling. No matter what international or national organisations say about the hazard, it remains difficult to implement positive change at the workplace level. It is not helped by mainstream media articles that claim to prevent burnout and then provide very little information about how to prevent it.

A recent article in The Times, and reproduced today in The Australian, written by John Naish, is an example. The original article was headlined “How to prevent burnout at work”. This was retitled “Workplace burnout can lead to numerous serious health issues — and even premature death” in The Australian” (both are paywalled).

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