Can Australia Post’s executives survive the most recent allegations?

Australia Post features regularly in the mainstream press.  Recently, the media and Government discussed the pay packet of its Chief Executive Officer, Ahmed Fahour, but a safety management issue has been bubbling along for some time and reappeared this morning in the Australian Financial Review (AFR) “Australia post investigated over alleged manipulation of injury rate for bonuses” ($paywall).

The AFR writes that

“Comcare is investigating Australia Post over allegations that some senior managers manipulated data on injured employees’ absences from work to meet key performance indicators and secure hefty bonuses.”

This is allegedly done by

  • “delaying injury claims,
  • recording workers on sick leave when they are really absent on injury, and
  • paying for medical expenses in lieu of workers lodging compensation claims.”

Continue reading “Can Australia Post’s executives survive the most recent allegations?”

5 experts in 60 minutes

Host: ISCRR's Jason Thompson
Host: ISCRR’s Jason Thompson

The Institute for Safety, Compensation and Recovery Research (ISCRR) has tried a new format for its occupational health and safety (OHS) seminars.  It is not a lunch with a single presenter and it is not a Three-Minute Thesis.  It is five safety researchers in one hour, seven minutes per person and a single question from the floor – and it worked. Continue reading “5 experts in 60 minutes”

Whitlam’s dismissal diverted workers compensation reform

In October 2014, one of Australia’s Prime Ministers, Gough Whitlam, died at the age of 98.  Whitlam introduced major social reforms, many which still exist today (just).  One reform he valued but was not able to achieve was a national accident compensation scheme. It is worth noting when reading of the current economic and moral arguments over workplace responsibility and over-regulation that Whitlam’s national accident compensation scheme included workers compensation.

In 1974, during Whitlam’s time as the Prime Minister of Australia, the New Zealand government established a no-fault accident compensation scheme following the 1967 Royal Commission of Inquiry into Compensation for Personal Injury in New Zealand chaired by Owen Woodhouse.  Woodhouse was invited to assess the likelihood of a similar scheme being introduced in Australia.  He completed his inquiry (not available online) for such a scheme and legislation was drafted. The bill was in the Australian Parliament when the Whitlam government was dismissed by Governor-General John Kerr.  As a result of the political machinations of the Liberal Party of Australia, Australia missed the opportunity to have a national accident compensation scheme. Continue reading “Whitlam’s dismissal diverted workers compensation reform”

Short-sighted redefinition of worker

In May 2013, Workcover Queensland supported the government’s intention to change the definition of worker to match that of the Australian Taxation Office (ATO).  The definition re-emphasises the significance of the employer/employee relationship.  Workplace health and safety laws through most of Australia have recently changed to remove the reliance on the employer/employee relationship with the intention of clarifying the lines of responsibility for preventing harm.  The diversity between workers’ compensation and OHS definitions unnecessarily complicates the management of a worker’s health through the linear experience of employment.

The government believes such changes will reduce “red tape” but only in the narrow context of workers compensation.  The Work Health and Safety Act expands the definition of worker but another piece of legislation in the same State restricts it.  Inconsistencies of concepts are likely to lead to duplications, confusion and arguments that may generate as much unnecessary business and legal costs as the initiatives were intended to save. Continue reading “Short-sighted redefinition of worker”

Executive Director says WorkSafe has been reactive on workplace mental health

Ian Forsyth, Health and Safety Executive Director, for WorkSafe Victoria spoke at a breakfast seminar on 7 February 2012.  As a report on what WorkSafe has been doing and what they plan to do in 2012, it was reasonable but there were several issues that raised eyebrows or confused some in the audience.

Workplace Bullying

Ian Forsyth spent some time speaking about the importance of workplace bullying, repeatedly stressing that most calls to WorkSafe about bullying do not fit the definition that would allow WorkSafe to act.  No mention was made of the divergent views on workplace bullying coming through the public comment phase of the draft national code on workplace bullying over the last few months.

Several times Forsyth stressed that there were other avenues for action or appeal on matters that do not fit the WorkSafe definition, such as the Fair Work Ombudsman and other authorities.  This is the reality but the comments provide no real solution to handling the thousands of calls WorkSafe receives on workplace bullying each year.   Continue reading “Executive Director says WorkSafe has been reactive on workplace mental health”

WorkCoverSA CEO faces hard tasks as new report damns WorkCover’s performance

Late April 2011 is becoming a period of turmoil in the South Australia’s WorkCover Corporation, on top of the government’s political turmoil from the sudden resignation of the Industrial Relations Minister, Bernard Finnigan, and a minister being charged with child pornography offences.  According to inDaily on 21 April 2011, WorkCover’s Deputy CEO, Jeff Matthews, and Chief Financial Officer, Ian Rhodes, left the organisation suddenly.  CEO Rob Thomson (ex-Workcover New South Wales) says that the positions were axed as part of a restructure.

On 27 April 2011, the most recent review into WorkCover’s operations was released.  The March 2011 report finds that the state’s workers compensation scheme

“…shows little evidence of improved return to work performance, in spite of very heavy referrals to and cost of vocational rehabilitation compared to comparable scheme.” Continue reading “WorkCoverSA CEO faces hard tasks as new report damns WorkCover’s performance”

Success from enlightenment not compliance

An article in the InDaily online newspaper for 4 April 2011 provides several safety management issues that are worth pondering. (Thanks to the readers who brought the article to my attention)

Keith Brown was the CEO of South Australia’s Workcover Corporation earlier this century.  He has told InDaily that he lost his position due to a change in the politics of the state and has not been welcome since. (A more personal perspective on Brown was provided by Rosemary McKenzie-Ferguson in a January 2011 blog comment.)

Brown says that the most effective way of reducing the unfunded liabilities of workers compensation is to communicate with all stakeholders in the injury management process.  He believes that

“WorkCover now operates more to service the needs of the bureaucracy compared to the operation he ran for six years in favour of the clients.” Continue reading “Success from enlightenment not compliance”

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